Chicago, IL · On-site
$119K - $120K/yr
The Program Manager, Guest Data and Experiences is responsible for evolving the development of Client's Guest and Customer data in support of innovative use-cases across the various hotel brands and ...
Chicago, IL · On-site
$119K - $120K/yr
The Program Manager, Guest Data and Experiences is responsible for evolving the development of Client's Guest and Customer data in support of innovative use-cases across the various hotel brands and ...
Chicago, IL · On-site
$119K - $120K/yr
The Program Manager, Guest Data and Experiences is responsible for evolving the development of Client's Guest and Customer data in support of innovative use-cases across the various hotel brands and ...
Chicago, IL · On-site
$119K - $120K/yr
The Program Manager, Guest Data and Experiences is responsible for evolving the development of Client's Guest and Customer data in support of innovative use-cases across the various hotel brands and ...
Galesburg, IL · On-site
$50K - $70K/yr
At Pizza Ranch, we are driven by a powerful mission: "To establish every Pizza Ranch ® as a ... As General Manager, you will lead a friendly team and ensure every guest feels welcome while ...
Galesburg, IL · On-site
$50K - $70K/yr
At Pizza Ranch, we are driven by a powerful mission: "To establish every Pizza Ranch ® as a ... As General Manager, you will lead a friendly team and ensure every guest feels welcome while ...
Round Lake Beach, IL · On-site
FunZone Manager Position Objective: At Pizza Ranch, all our team members are vital to the ... Ensure courteous customer service and respond to guest questions, complaints, and/or requests
Round Lake Beach, IL · On-site
FunZone Manager Position Objective: At Pizza Ranch, all our team members are vital to the ... Ensure courteous customer service and respond to guest questions, complaints, and/or requests
Springfield, IL · On-site
$15 - $20/hr
Who We Are At Pizza Ranch ® , we're more than just a restaurant - we're a community-driven brand ... Ensure every guest has a legendary experience, every time * Help guide and support your team ...
Springfield, IL · On-site
$15 - $20/hr
Who We Are At Pizza Ranch ® , we're more than just a restaurant - we're a community-driven brand ... Ensure every guest has a legendary experience, every time * Help guide and support your team ...
Round Lake Beach, IL · On-site
$13.25 - $16.25/hr
... guest-oriented people who love to be of service to others. Responsibilities: At Pizza Ranch, we ... As a Shift Lead, you will be challenged to assist all managers in helping to coordinate and drive ...
Round Lake Beach, IL · On-site
$13.25 - $16.25/hr
... guest-oriented people who love to be of service to others. Responsibilities: At Pizza Ranch, we ... As a Shift Lead, you will be challenged to assist all managers in helping to coordinate and drive ...
Galesburg, IL · On-site
$15 - $18/hr
Who We Are At Pizza Ranch ® , we're more than just a restaurant - we're a community-driven brand ... Ensure every guest has a legendary experience, every time * Help guide and support your team ...
Galesburg, IL · On-site
$15 - $18/hr
Who We Are At Pizza Ranch ® , we're more than just a restaurant - we're a community-driven brand ... Ensure every guest has a legendary experience, every time * Help guide and support your team ...
Bloomington, IL · On-site
$13 - $16.25/hr
... guest-oriented people who love to be of service to others. Responsibilities: At Pizza Ranch, we ... As a Shift Lead, you will be challenged to assist all managers in helping to coordinate and drive ...
Bloomington, IL · On-site
$13 - $16.25/hr
... guest-oriented people who love to be of service to others. Responsibilities: At Pizza Ranch, we ... As a Shift Lead, you will be challenged to assist all managers in helping to coordinate and drive ...
As Logistics Manager, you will own the end-to-end flow of materials, ingredients, packaging, and finished goods across Clorox Hidden Valley Ranch plant and off-site warehouse network. This is a ...
As Logistics Manager, you will own the end-to-end flow of materials, ingredients, packaging, and finished goods across Clorox Hidden Valley Ranch plant and off-site warehouse network. This is a ...
As Logistics Manager, you will own the end-to-end flow of materials, ingredients, packaging, and finished goods across Clorox Hidden Valley Ranch plant and off-site warehouse network. This is a ...
As Logistics Manager, you will own the end-to-end flow of materials, ingredients, packaging, and finished goods across Clorox Hidden Valley Ranch plant and off-site warehouse network. This is a ...
As Logistics Manager, you will own the end-to-end flow of materials, ingredients, packaging, and finished goods across Clorox Hidden Valley Ranch plant and off-site warehouse network. This is a ...
As Logistics Manager, you will own the end-to-end flow of materials, ingredients, packaging, and finished goods across Clorox Hidden Valley Ranch plant and off-site warehouse network. This is a ...
Shorewood, IL · On-site
$15 - $17/hr
... guest-oriented people who love to be of service to others. Responsibilities: At Pizza Ranch, we ... As a Shift Lead, you will be challenged to assist all managers in helping to coordinate and drive ...
Shorewood, IL · On-site
$15 - $17/hr
... guest-oriented people who love to be of service to others. Responsibilities: At Pizza Ranch, we ... As a Shift Lead, you will be challenged to assist all managers in helping to coordinate and drive ...
Warrenville, IL · On-site
$14 - $17/hr
The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... Advise store management of any maintenance or safety problems. • Adhere to all city, county ...
Warrenville, IL · On-site
$14 - $17/hr
The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... Advise store management of any maintenance or safety problems. • Adhere to all city, county ...
Prospect Heights, IL · On-site
$13.50 - $16.50/hr
The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... Advise store management of any maintenance or safety problems. -Adhere to all city, county, state ...
Prospect Heights, IL · On-site
$13.50 - $16.50/hr
The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... Advise store management of any maintenance or safety problems. -Adhere to all city, county, state ...
Pontiac, IL · On-site
$55K - $65K/yr
Guest Service Manager Leadership Role at Wally's | Bonus Eligible | Full Benefits Wally's is seeking a confident and hospitality-driven Guest Service Manager to lead our front-end operations and ...
Quick apply
Pontiac, IL · On-site
$55K - $65K/yr
Guest Service Manager Leadership Role at Wally's | Bonus Eligible | Full Benefits Wally's is seeking a confident and hospitality-driven Guest Service Manager to lead our front-end operations and ...
Lockport, IL · On-site
$13.50 - $16.50/hr
The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... Advise store management of any maintenance or safety problems. -Adhere to all city, county, state ...
Lockport, IL · On-site
$13.50 - $16.50/hr
The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... Advise store management of any maintenance or safety problems. -Adhere to all city, county, state ...
Virginia, IL · On-site
The Guest Services Manager will supervise and direct the team in offering guests a warm welcome to our hotel/resort, and the assistance with the unloading of guest's luggage and assist with ...
Virginia, IL · On-site
The Guest Services Manager will supervise and direct the team in offering guests a warm welcome to our hotel/resort, and the assistance with the unloading of guest's luggage and assist with ...
Mundelein, IL · On-site
$80 - $120/hr
Guest Service Representative * Human Resource Manager * Recruiter * Trainer * Auditor Skills * Demonstrates a commitment to leading by example considering no tasks as below one's position * Uses ...
New
Mundelein, IL · On-site
$80 - $120/hr
Guest Service Representative * Human Resource Manager * Recruiter * Trainer * Auditor Skills * Demonstrates a commitment to leading by example considering no tasks as below one's position * Uses ...
New
Under the direction of the Guest Service Manager, the Assistant Guest Service Manager is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates ...
Under the direction of the Guest Service Manager, the Assistant Guest Service Manager is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates ...
Under the direction of the Guest Service Manager, the Assistant Guest Service Manager is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates ...
Quick apply
Under the direction of the Guest Service Manager, the Assistant Guest Service Manager is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates ...
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$119K - $120K/yr
Contractor
Re-posted 15 days ago
PURPOSE: The Program Manager, Guest Data and Experiences is responsible for evolving the development of Client's Guest and Customer data in support of innovative use-cases across the various hotel brands and unique travel and hospitality businesses within the Client Hotels portfolio. Based in Client's Chicago headquarters, this individual will work closely with cross-functional teams, including marketing, data engineering, data science and machine learning, technology, and operations, to identify and prioritize opportunities for improving the guest experience through across the enterprise. This role may require some global travel.
POSITION RESPONSIBILITIES: Work closely with cross-functional teams to develop and implement guest-facing use-cases that drive guest satisfaction and loyalty, by evolving Client's ability to quickly and accurately identify guests and customers, and operationally deliver profiles to power targeted experiences, marketing programs, and organizational decision making. Support the development of a vision and strategy for enhancing the guest experience through technology and digital services across the Client Hotels portfolio, with a focus on the development of guest data identification, pipelines, and a universal profile Identify and prioritize opportunities for improving the guest experience through technology and digital services, including new feature development, process improvements, and partnerships Ensure that the guest experience is consistent across all hotel brands and businesses within the Client Hotels portfolio, utilizing data from the guest data identification, pipelines, and universal profile to inform decision-making Develop and manage budgets and timelines for guest experience initiatives, including those related to the development of guest data identification, pipelines, and a universal profile Monitor and analyze guest feedback and metrics, utilizing data from the guest data identification, pipelines, and universal profile, to continuously improve the guest experience. EXPERIENCE AND QUALIFICATIONS: Bachelor's degree in a related field, such as hospitality management, business, or marketing 5+ years of experience in the hospitality industry, with a focus on guest experience and technology Strong leadership and project management skills Excellent communication and interpersonal skills Ability to work independently and in a team environment Proficiency in Microsoft Office suite and other relevant technology tools Experience with data analysis and reporting Program Manager, Guest Data and Experiences will be an integral member of the Client Hotels team and will have the opportunity to make a significant impact on the guest experience across the entire portfolio.
This is a unique opportunity for an experienced hospitality professional to join a dynamic and forward-thinking organization. Bachelor's degree in a related field, such as hospitality management, business, or marketing 5+ years of experience in the hospitality industry, with a focus on guest experience and technology Strong leadership and project management skills Excellent communication and interpersonal skills Ability to work independently and in a team environment Proficiency in Microsoft Office suite, Smartsheet, Atlassian tools (JIRA, Confluence), Mural and other relevant technology tools Experience with data analysis and reporting Program Manager, Guest Data and Experiences will be an integral member of the Client Hotels team and will have the opportunity to make a significant impact on the guest experience across the entire portfolio. This is a unique opportunity for an experienced hospitality professional to join a dynamic and forward-thinking organization.
5+ years of experience in the hospitality industry, with a focus on guest experience and technology EDUCATION: Bachelor's degree in a related field, such as hospitality management, business, or marketing
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NextRow Digital is the new-age digital agency that delivers the “best of both worlds” of a digital agency and a system integrator to clients looking to boost their business growth and drive higher ROI through digital transformation. We are a born-in-digital company that uniquely combines the power of technology, analytics, creative and content for digital transformation. For more than a decade, our fully integrated, creative and technical development teams have been working together to strategically create, deploy and optimize marketing content that inspires and strengthens profitable relationships between you and your customers. While we do not believe in the “one-size-fits-for-all” approach, we offer customized MarTech solutions that cater to your business requirements and enable you to reap the benefits of success.
It services
201 - 500 Employees
Schaumburg, IL, US
2008
