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Manager Encore Security Jobs in Ohio (NOW HIRING)

Live Nation Entertainment, Inc.

Security

Cuyahoga Falls, OH · On-site

$14.75 - $18/hr

Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the ... We show CARE around every corner and look to create ENCORE moments of service excellence for ...

Livenation

Security

Cuyahoga Falls, OH · On-site

$14.75 - $18/hr

Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the ... We show CARE around every corner and look to create ENCORE moments of service excellence for ...

Encore Technologies

Network Architect

Cincinnati, OH · On-site

$110 - $170/hr

... management and stakeholders. * Ensure the network architecture complies with industry standards, legal regulations, and organizational policies regarding security, data privacy, and performance.

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Manager Encore Security information

What are the key skills and qualifications needed to thrive as a Manager Encore Security, and why are they important?

To thrive as a Manager Encore Security, you need experience in security management, risk assessment, and a strong understanding of relevant security protocols, typically supported by a bachelor's degree in criminal justice, security management, or a related field. Familiarity with security systems, surveillance technology, incident management software, and certifications like CPP (Certified Protection Professional) are highly valued. Excellent leadership, problem-solving, and communication skills are essential for managing teams and liaising with stakeholders. These skills and qualities are crucial to ensure safety, minimize risks, and maintain a secure environment for people and assets.

What is the difference between Manager Encore Security vs Security Supervisor?

AspectManager Encore SecuritySecurity Supervisor
CertificationsSecurity management certifications, such as CPP or PSPSecurity guard licenses, site-specific training
Work EnvironmentOversees security teams, manages policies, strategic planningSupervises security staff, monitors daily operations
Employer & Industry UsageCorporate security departments, large facilitiesPrivate security firms, retail, or industrial sites

The Manager Encore Security typically holds higher-level certifications and is responsible for strategic security management, while the Security Supervisor focuses on daily security operations and staff supervision. Both roles are essential in maintaining security but differ mainly in scope and responsibilities.

What are some common challenges faced by a Manager Encore Security and how can they be effectively addressed?

A Manager Encore Security often encounters challenges such as managing a diverse team of security personnel with varying levels of experience, staying current with evolving security threats, and ensuring compliance with industry regulations. Effectively addressing these challenges involves fostering strong communication within the team, implementing ongoing training programs, and developing clear protocols for both routine and emergency situations. Additionally, collaborating with other departments to understand their security needs and maintaining flexibility to adapt to new risks are key strategies for success in this role.

What are the roles and responsibilities of a Manager Encore Security?

A Manager Encore Security oversees and coordinates security operations for Encore, ensuring the safety of people, property, and information. They are responsible for developing and implementing security policies, managing security staff, conducting risk assessments, and responding to incidents. Additionally, they work closely with other departments to ensure compliance with regulations and provide training to security personnel. Their role is crucial in maintaining a secure environment within the organization.
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Manager Encore Security jobs near you

Sr. Network Engineer - Managed SD-WAN & Security

Encore Technologies

Cincinnati, OH • On-site

$120 - $160/hr

Other

Posted 3 days ago

New

Job description

Position Summary

The Sr. Network Engineer — SD-WAN & Security is the senior platform operator for Encore’s managed VeloCloud SD-WAN and managed Fortinet customer practices within the Infrastructure Managed Services (IMS) team. This role owns day-to-day operations, change management, and incident escalation across a multi-customer book of business, with a primary focus on operating customer environments inherited from prior managed services providers. The engineer partners with the IT Operations Command Center (ITOCC) to operationalize platform support at scale and serves as the senior escalation point for the most complex SD-WAN and Fortinet incidents.

Responsibilities
  • Operate VeloCloud SD-WAN and Fortinet (FortiGate, FortiManager, FortiAnalyzer) platforms across Encore’s managed services customer book — including configuration changes, policy management, software upgrades, certificate rotations, and edge/appliance lifecycle.
  • Lead transition activities when Encore takes over managed services from incumbent providers, including environment discovery, configuration audit, documentation reconstruction, and identification of stabilization risks before steady-state operations begin.
  • Serve as the senior technical authority and final escalation point for SD-WAN and Fortinet incidents, problems, and major changes — including overlay routing analysis, path quality troubleshooting, FortiGate policy debugging, and root cause investigation.
  • Operate as the Pilot engineer within Encore’s Pilot/Co-Pilot delivery model across the managed VeloCloud and Fortinet customer book, with customer engineers serving as the Co-Pilot through transition and steady-state operations.
  • Partner with the IT Operations Command Center (ITOCC) to define alert thresholds, runbook libraries, and L2 triage procedures specific to VeloCloud and Fortinet so analysts can effectively support these environments at scale.
  • Develop change management workflows, configuration templates, and automation (Ansible, Python, vendor APIs) to drive consistent, auditable changes across VeloCloud and Fortinet customer environments.
  • Lead software version management, edge appliance lifecycle (RMA, replacement, refresh), and FortiGate hardware lifecycle across the customer book; manage relationships with VMware/Broadcom and Fortinet TAC for vendor escalations.
  • Develop and maintain training materials, internal documentation, and template libraries that allow IMS and ITOCC teams to extend VeloCloud and Fortinet coverage to new customers as the practice grows.
  • Serve as Encore’s deep technical authority on VeloCloud SD-WAN and Fortinet; support pre-sales conversations, customer scoping, and architecture decisions for new managed SD-WAN and managed security opportunities.
  • Mentor IMS and ITOCC engineers on SD-WAN and Fortinet best practices and contribute to the evolving managed services roadmap (Bronze, Silver, Gold tier offerings).
  • Other duties as assigned.
Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, or related field; relevant industry certifications a strong plus.
  • 7+ years of hands‑on network engineering experience with at least 3+ years operating SD-WAN and/or enterprise firewall platforms in a managed services or multi‑customer environment.
  • Deep, demonstrable expertise with VMware/Broadcom VeloCloud SD-WAN at scale – VCO administration, edge deployment and troubleshooting, business policy configuration, overlay routing, gateway architecture, and software lifecycle management across multi‑site deployments. Comfort with VeloCloud APIs and reporting a strong plus.
  • Strong production experience with Fortinet platforms – FortiGate (firewall, IPSec/SSL VPN, SD-WAN), FortiManager, FortiAnalyzer; policy design, security profiles, HA pairs, and FortiOS upgrades. Regulated environment experience (financial services, healthcare, K‑12) a plus.
  • Strong networking fundamentals – BGP, OSPF, IPSec, NAT, QoS, and overlay/underlay design; automation fluency with Ansible, Python (Netmiko, requests for REST APIs), or equivalent; comfort with YAML, Jinja templating, and Git‑based configuration workflows.
  • Demonstrated experience taking over managed network environments from incumbent providers – environment discovery, configuration audit, documentation reconstruction, and stabilization; familiarity with adjacent SD-WAN (Cisco SD-WAN, Silver Peak) or firewall platforms (Palo Alto, Check Point) a plus.
  • Prior MSP or managed services experience strongly preferred; experience leading customer‑facing engagements as the senior technical lead; Fortinet NSE 4/5/7, VeloCloud/VMware SD-WAN certifications, or CCNP‑level routing certification highly desirable.
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