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Manager Detroit Zoo Jobs (NOW HIRING)

NVA

Veterinarian

Warren, MI · On-site

Cold therapy laser for pain management * Digital and dental radiology, ultrasound, and in-house ... Nearby Detroit attractions - from the Motown Museum and Detroit Zoo to cheering on the Tigers ...

NVA

Veterinarian

Warren, MI · On-site

Cold therapy laser for pain management * Digital and dental radiology, ultrasound, and in-house ... Nearby Detroit attractions - from the Motown Museum and Detroit Zoo to cheering on the Tigers ...

SSA Group

Food Service Sous Chef

Royal Oak, MI · On-site

$21 - $23/hr

SSA GROUP @ DETROIT ZOO Who are we : For more than 50 years, SSA has partnered with cultural ... Manage employees in accordance with state and federal laws. * Incorporate sustainable resources ...

The Medicus Firm

Academic MIGS or UroGyn

Toledo, OH · On-site

$38K - $47K/yr

... well-managed setting. About the Community: Explore a world-class zoo, renowned museums, and ... Detroit, Cleveland, Indianapolis, Dayton, Grand Rapids, and Chicago Job Reference #: GYN 25052

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Custodial - Environmental Services Assistant Manager

SSA Group

Royal Oak, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

506th of 731 rated retailers

Job description

SSA GROUP @ Detroit Zoo
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Overview:
The Environmental Services Assistant Manager will work with the Environmental Services Manager to coordinate and oversee operations to fulfill contractual and organizational responsibilities effectively. This role involves leading a diverse team, ensuring compliance with cleanliness and sanitation standards, and fostering a positive and inclusive work environment.
Responsibilities:
  • Operational Leadership:
    • Plan, supervise, and manage daily operations for both daytime guest services and evening custodial shifts.
    • Oversee sanitation standards across all areas, ensuring cleanliness and compliance with organizational policies.
    • Adjust work schedules to optimize workflow and meet operational demands.
  • Team Management:
    • Train, and evaluate team members while ensuring compliance with safety and operational standards.
    • Provide feedback, and support employee development.
    • Foster an inclusive, respectful, and diverse team environment.
  • Training and Compliance:
    • Develop and implement custodial training programs for safe and effective equipment use.
    • Ensure team compliance with federal, state, and local regulations.
    • Promote sustainability initiatives across multiple teams.
  • Collaboration and Communication:
    • Partner with other departments to align services with established goals and standards.
    • Maintain positive relationships with internal and external stakeholders.
    • Communicate policies and procedures effectively, both verbally and in writing.
  • Budget and Resource Management:
    • Manage supply inventory and ensure maintenance of stock and equipment.
  • Event Support:
    • Assign and supervise event setup, monitoring, and teardown.
    • Ensure event spaces and public areas are clean and well-maintained.

Qualifications:
  • Proven ability to lead diverse teams and implement effective operational strategies.
  • Advanced technical knowledge of custodial equipment and best practices.
  • Strong communication skills with the ability to articulate policies and procedures clearly.
  • Familiarity with federal, state, and local compliance regulations.
  • Experience managing budgets and analyzing operational costs.
  • Passion for sustainability and environmental practices is a plus.
  • Ability to solve problems proactively and develop practical, well-reasoned solutions.

Physical Requirements:
  • Ability to safely operate custodial equipment such as trash compactors, floor scrubbers, pressure washers, and vehicles.
  • Capability to perform basic equipment maintenance and repairs.

Compensation and Benefits
  • Full-Time, non-exempt, eligible for overtime pay.
  • Paid Time Off plan: up to 144 hours based on tenure.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family's serious medical conditions.
  • Up to 40 hours Paid Bereavement.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Tuition Discount through Partnership College
  • Holiday pay of1.5x the regular rateis provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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