Lead daily operations across multiple data center campuses, including Network Operations, Field ... Client Relationship Management * Serve as the primary operational contact for assigned customer ...
Quick apply
Lead daily operations across multiple data center campuses, including Network Operations, Field ... Client Relationship Management * Serve as the primary operational contact for assigned customer ...
We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
Quick apply
We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
... on Data Center Lead Technician to oversee and support operations within our data center ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
... on Data Center Lead Technician to oversee and support operations within our data center ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
Quick apply
We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.
... Manager and works in close partnership with the local data center operations, as well as Microsoft ... Lead Microsoft's regional data center community strategy, including local stakeholder engagement ...
... Manager and works in close partnership with the local data center operations, as well as Microsoft ... Lead Microsoft's regional data center community strategy, including local stakeholder engagement ...
The worldas biggest companies trust T5 with their data center operations. At T5, our success is ... a lead-capacity coordinating data center construction and commissioning and overseeing the ...
The worldas biggest companies trust T5 with their data center operations. At T5, our success is ... a lead-capacity coordinating data center construction and commissioning and overseeing the ...
The world’s biggest companies trust T5 with their data center operations. At T5, our success ... a lead-capacity coordinating data center construction and commissioning and overseeing the ...
Quick apply
The world’s biggest companies trust T5 with their data center operations. At T5, our success ... a lead-capacity coordinating data center construction and commissioning and overseeing the ...
The world's biggest companies trust T5 with their data center operations. At T5, our success is ... a lead-capacity coordinating data center construction and commissioning and overseeing the ...
The world's biggest companies trust T5 with their data center operations. At T5, our success is ... a lead-capacity coordinating data center construction and commissioning and overseeing the ...
Assistant Critical Facilities Manager
Cheyenne, WY · On-site
$80 - $100/hr
The world’s biggest companies trust T5 with their data center operations. At T5, our success ... Manage power and cooling capacity and monitor environmental conditions within the data halls * Work ...
Assistant Critical Facilities Manager
Cheyenne, WY · On-site
$80 - $100/hr
The world’s biggest companies trust T5 with their data center operations. At T5, our success ... Manage power and cooling capacity and monitor environmental conditions within the data halls * Work ...
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Director of Data Center Development
Cheyenne, WY · On-site
$170K - $280K/yr
... manage existing relationships and partnerships. This role involves developing strategic ... Lead negotiations with potential data center customers to secure agreements and partnerships.
Director of Data Center Development
Cheyenne, WY · On-site
$170K - $280K/yr
... manage existing relationships and partnerships. This role involves developing strategic ... Lead negotiations with potential data center customers to secure agreements and partnerships.
Director of Data Center Development
$170K - $280K/yr
... manage existing relationships and partnerships. This role involves developing strategic ... Lead negotiations with potential data center customers to secure agreements and partnerships.
Director of Data Center Development
$170K - $280K/yr
... manage existing relationships and partnerships. This role involves developing strategic ... Lead negotiations with potential data center customers to secure agreements and partnerships.
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services
Data Center Account Manager
Cheyenne, WY · On-site
$80 - $100/hr
Our Data Center Strategy team leads critical project implementations that power global operations ... Join us to lead key data center builds and shape our growing network infrastructure. Partner with ...
Data Center Account Manager
Cheyenne, WY · On-site
$80 - $100/hr
Our Data Center Strategy team leads critical project implementations that power global operations ... Join us to lead key data center builds and shape our growing network infrastructure. Partner with ...
Manager Data Center Operations Lead information
See Cheyenne, WY salary details
$33.2K - $44.6K
1% of jobs
$44.6K - $56.1K
1% of jobs
$56.1K - $67.5K
0% of jobs
$67.5K - $79K
1% of jobs
$79K - $90.5K
1% of jobs
$90.5K - $101.9K
1% of jobs
$101.9K - $113.4K
1% of jobs
$113.4K - $124.8K
5% of jobs
$124.8K - $136.3K
2% of jobs
$136.3K - $147.7K
5% of jobs
$148.6K is the 25th percentile. Wages below this are outliers.
$147.7K - $159.2K
81% of jobs
$33.2K
$147.5K
$159.2K
How much do manager data center operations lead jobs pay per year?
As of Sep 7, 2026, the average yearly pay for manager data center operations lead in Cheyenne, WY is $147,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $158,300.00 and $158,300.00 per year, depending on experience, location, and employer.
What is the difference between Manager Data Center Operations Lead vs Data Center Technician?
| Aspect | Manager Data Center Operations Lead | Data Center Technician |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in IT, Computer Science, or related field; certifications like Cisco CCNA, CompTIA Server+ | Usually requires a high school diploma or associate degree; certifications like CompTIA A+, Network+ |
| Work Environment | Oversees data center operations, manages teams, and plans infrastructure upgrades | Performs hardware installation, troubleshooting, and maintenance within data centers |
| Employer & Industry Usage | Commonly employed by large enterprises, data centers, and cloud providers | Found in data centers, IT service providers, and telecom companies |
The Manager Data Center Operations Lead focuses on overseeing data center activities, managing teams, and strategic planning, while the Data Center Technician handles hands-on hardware tasks and troubleshooting. Both roles are essential but differ significantly in responsibilities and required experience.
What are the most commonly searched types of Data Center Operations Lead jobs in Cheyenne, WY?
The most popular types of Data Center Operations Lead jobs in Cheyenne, WY are:
What are popular job titles related to Manager Data Center Operations Lead jobs in Cheyenne, WY?
For Manager Data Center Operations Lead jobs in Cheyenne, WY, the most frequently searched job titles are:
What job categories do people searching Manager Data Center Operations Lead jobs in Cheyenne, WY look for?
The top searched job categories for Manager Data Center Operations Lead jobs in Cheyenne, WY are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
Job description
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION SUMMARY:
The Data Center Operations Manager is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees. Reporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance. You will serve as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio.
The Data Center Operations Manager is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees. Reporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance. You will serve as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio.
This position requires a proven leader capable of managing large-scale, mission-critical operations in a fast-paced 24x7 environment.
KEY RESPONSIBILITIES
Operational Leadership
• Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.
• Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.
• Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.
• Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.
Client Relationship Management
• Serve as the primary operational contact for assigned customer stakeholders.
• Build strong client relationships through consistent communication, transparency, and execution.
• Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).
• Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.
• Resolve customer escalations and identify opportunities to enhance service delivery and customer satisfaction.
Leadership & Talent Development
• Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.
• Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.
• Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.
• Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.
Operational & Financial Performance
• Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.
• Monitor operational performance using dashboards, KPIs, and scorecards.
• Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.
• Drive Lean process improvements, automation, standardization, and operational efficiencies.
Performance Expectations
Success in this role is measured through the following performance scorecard:
• SLA Performance (35%) – Contractual compliance, uptime, customer satisfaction, and service delivery.
• Delivery & Throughput (20%) – Productivity, labor utilization, work completed versus forecast, and operational output.
• Quality & Accuracy (15%) – First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.
• Repair & Responsiveness (15%) – Ticket response time, incident management, MTTR, backlog reduction, and escalation management.
• Governance & Reporting (10%) – Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.
• Continuous Improvement (5%) – Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.
Operational Leadership
• Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.
• Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.
• Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.
• Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.
Client Relationship Management
• Serve as the primary operational contact for assigned customer stakeholders.
• Build strong client relationships through consistent communication, transparency, and execution.
• Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).
• Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.
• Resolve customer escalations and identify opportunities to enhance service delivery and customer satisfaction.
Leadership & Talent Development
• Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.
• Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.
• Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.
• Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.
Operational & Financial Performance
• Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.
• Monitor operational performance using dashboards, KPIs, and scorecards.
• Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.
• Drive Lean process improvements, automation, standardization, and operational efficiencies.
Performance Expectations
Success in this role is measured through the following performance scorecard:
• SLA Performance (35%) – Contractual compliance, uptime, customer satisfaction, and service delivery.
• Delivery & Throughput (20%) – Productivity, labor utilization, work completed versus forecast, and operational output.
• Quality & Accuracy (15%) – First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.
• Repair & Responsiveness (15%) – Ticket response time, incident management, MTTR, backlog reduction, and escalation management.
• Governance & Reporting (10%) – Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.
• Continuous Improvement (5%) – Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.
MINIMUM QUALIFICATIONS
• Bachelor's degree in business, engineering, information technology, or a related field, or equivalent on-the-job experience.
• 8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.
• 5+ years managing multiple operational teams across geographically distributed sites.
• Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.
• Demonstrated success managing enterprise or hyperscale customer relationships.
• Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.
• Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
• Proven ability to lead organizational change and continuous improvement initiatives.
• Bachelor's degree in business, engineering, information technology, or a related field, or equivalent on-the-job experience.
• 8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.
• 5+ years managing multiple operational teams across geographically distributed sites.
• Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.
• Demonstrated success managing enterprise or hyperscale customer relationships.
• Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.
• Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
• Proven ability to lead organizational change and continuous improvement initiatives.
Preferred Qualifications
• Experience supporting managed service, IT operations, and business operations.
• Knowledge of ITIL service management principles.
• Lean Six Sigma, PMP, or other project management certifications.
• Experience with executive dashboards, KPI reporting, and business reviews.
• Strong understanding of mission-critical infrastructure and data center operations.
• Experience supporting managed service, IT operations, and business operations.
• Knowledge of ITIL service management principles.
• Lean Six Sigma, PMP, or other project management certifications.
• Experience with executive dashboards, KPI reporting, and business reviews.
• Strong understanding of mission-critical infrastructure and data center operations.
EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
- Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
- 10 Days of Paid Time Off (PTO) annually
- 12 Paid Holidays
- 6 Sick Days (available after 90 days of employment)
- 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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