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Manager Computer Software Technology Jobs in Chicago, IL

A CAD Manager oversees the research, development, training, management of CAD software, and ... Strong familiarity with CAD software relevant to IT infrastructure * Strong knowledge of drafting ...

Front End Developer

Chicago, IL · On-site

$107K - $124K/yr

Ability to manage time wisely given competing priorities, meet agreed upon deadlines, and be accountable for work. * Experience in working with a cross-functional team or large-scale software ...

Computer Technician

Wheaton, IL

$18 - $23.75/hr

To provide hardware, software, and network support in the use of instructional technology ... Works in collaboration with the managed service provider in resolving networking/AV wiring, and ...

Be Seen First

A reliable high-speed Internet connection, computer with minimum requirements, and long distance ... manage time effectively * Experience selling benefits, financial services, software, technology ...

... Management system. This project will include data and records migration from a legacy PLM platform ... Computer System Validation / Computer Software Assurance * Author and maintain validation ...

IT Support Specialist I

Chicago, IL · On-site

$45K - $50K/yr

... computer equipment and software. * Troubleshoot and resolve issues with AV room equipment * Help manage and work alongside student technicians as needed * Document work in a thorough and coherent ...

IT Support Specialist I

Chicago, IL · On-site

$45K - $50K/yr

... computer equipment and software. * Troubleshoot and resolve issues with AV room equipment * Help manage and work alongside student technicians as needed * Document work in a thorough and coherent ...

IT Support Specialist I

Chicago, IL · On-site

$45K - $50K/yr

... computer equipment and software. * Troubleshoot and resolve issues with AV room equipment * Help manage and work alongside student technicians as needed * Document work in a thorough and coherent ...

Showing results 41-60

Manager Computer Software Technology information

See Chicago, IL salary details

$76.7K

$147.1K

$183.4K

How much do manager computer software technology jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager computer software technology in Chicago, IL is $147,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,900.00 and $174,600.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Computer Software Technology jobs in Chicago, IL?

The most popular types of Computer Software Technology jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Manager Computer Software Technology jobs?

Cities near Chicago, IL with the most Manager Computer Software Technology job openings:

Manager, Tech Support

Automotive Keys Group (AKG)

Vernon Hills, IL • On-site

$85K - $95K/yr

Full-time

Posted 18 days ago


Job description

Position Summary:

The Manager, Technical Support, oversees a team of technical support specialists in a call center environment.  The primary mission is to ensure exceptional customer satisfaction and service quality. This role is responsible for daily departmental operations, establishing and maintaining policies and service procedures, ensuring proper phone coverage, and customer relations standards. The manager also serves as a subject matter expert with sales and operations teams, while leading interfacing with customer technical support peers.

Key Responsibilities:

  • Lead and develop a technical support team with expertise in automotive locksmithing, focusing on key programming within our customer ecosystem.
  • Respond to customer inquiries in real time and resolve complex customer issues.
  • Collaboratively interface with strategic customers, technical and customer support organizations to ensure customer and program satisfaction metrics are met or exceeded.
  • Primary interface with strategic technology partners to refine customer experience and success rate
  • Lead ongoing enhancements within programs, emphasizing advancements in programming technology, and automotive keys to support overall customer satisfaction.
  • Foster strong, long-term relationships with key customers and advocate for their needs.
  • Analyze call volumes and trends to ensure optimal staffing, including evenings and weekends, as required. 
  • Monitor calls, train and mentor staff, and address performance issues effectively.
  • Set team goals, track progress, and compile performance reports.

Required Skills:

  • Bachelor’s degree is highly preferred    
  • 10+ years of experience in technical support or customer service call center is required
  • Automotive keys technology is a plus
  • Proficient in computer software systems including MS Office and MS Excel
  • Working knowledge of Ring Central & NetSuite a plus

Qualifications:

  • Experience in technical support and/or automotive and/or locksmithing
  • Call Center management
  • Exceptional leadership and team management skills
  • Excellent verbal and written communication skills
  • Have a positive and professional demeanor with the ability to work well under pressure
  • Ability to use critical and creative thinking to identify and resolve complex problems
  • Strong analytical, organizational, and time management skills
  • Strong work ethic

Job Type: Full-time, on-site

Expected Hours: 8:30am – 5:00pm

Pay: $85,000 - $95,000

Comprehensive benefits package offered.

Must be authorized to work in the United States on a full-time basis