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Manager Client Reporting Jobs in Toronto, ON (NOW HIRING)

Ripple

Manager, Client Support

Toronto, ON · On-site

We seek a Manager, Client Support who shares our commitment to excellence. You'll play a key part ... Familiarity with RSA/Symantec and SQL/reporting tools is a plus * Comfortable working with SaaS ...

Manulife

Client Solutions CoE Manager

Toronto, ON · On-site

The Manager, Client Solutions CoE (Escalations) leads a team of Triage Analysts and Solutions ... Drive accountability, resource planning, governance, reporting, and continuous improvement ...

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Manager Client Reporting information

What is the difference between Manager Client Reporting vs Client Service Manager?

AspectManager Client ReportingClient Service Manager
Primary FocusPreparing and analyzing client reports, data accuracy, reporting processesManaging client relationships, service delivery, client satisfaction
Required SkillsData analysis, reporting tools, financial knowledgeCommunication, client management, problem-solving
Work EnvironmentFinance, banking, investment firmsFinancial services, consulting, asset management
CertificationsFinancial certifications (e.g., CFA, CPA) often preferredCustomer service or client management certifications beneficial

While both roles involve client interaction, Manager Client Reporting primarily focuses on data analysis and report preparation, whereas Client Service Managers emphasize maintaining strong client relationships and service quality. Understanding these differences helps in choosing the right career path or job search focus.

How does a Manager Client Reporting typically collaborate with internal teams to ensure accurate and timely delivery of client reports?

A Manager Client Reporting regularly works with teams such as operations, finance, IT, and client services to gather data, verify information, and resolve discrepancies before reports are delivered to clients. Effective communication and coordination are essential, as deadlines are often tight and data needs can be complex. The manager may lead meetings, clarify requirements, and implement process improvements to streamline reporting workflows. This cross-functional collaboration helps ensure that client reports meet quality standards and client expectations.

What does a Manager Client Reporting do?

A Manager Client Reporting oversees the creation, review, and delivery of financial or performance reports to clients, ensuring accuracy and clarity. They coordinate with internal teams to gather data, analyze trends, and present findings in a way that meets client requirements and regulatory standards. This role often involves improving reporting processes, managing a team, and acting as a primary point of contact for clients regarding reporting matters. Their goal is to provide clients with timely, insightful information to support business decisions.

What are the key skills and qualifications needed to thrive as a Manager Client Reporting?

To thrive as a Manager Client Reporting, you need expertise in financial analysis, reporting, and data management, typically supported by a degree in finance, accounting, or a related field. Familiarity with reporting tools such as Excel, Power BI, Tableau, and financial systems like SAP or Oracle is essential, and professional certifications like CFA or CPA are advantageous. Strong attention to detail, communication, and leadership skills help manage teams and deliver clear, accurate reports to clients. These skills ensure that client deliverables are accurate, insightful, and timely, supporting client satisfaction and compliance with industry standards.
What job categories do people searching Manager Client Reporting jobs in Toronto, ON look for? The top searched job categories for Manager Client Reporting jobs in Toronto, ON are:
Manager Client Reporting jobs near you

Manager, Client Services

Spectrum Health Care

Mississauga, ON • On-site

Full-time

Re-posted 24 days ago

Job description

Company Description

Your happiness and well-being are top priorities at Spectrum!  We offer competitive wages, paid sick days, RRSP matching and more!

We are hiring a Manager, Client Care Services  to support our care programs out of our Peel branch. This position will work out of our Mississauga office. We’re an in-office team that thrives on real-time collaboration. 

Reporting to the Regional Director, the Manager, Client Care Services manages the Client Care Coordinators and oversees the coordination of patient schedules and ensures the overall efficiency of service delivery for government funded and private patient programs.  The Manager, Client Services responds to difficult situations related to patient care and/or patient schedules, supports in addressing employee concerns, implements and manages scheduling processes including monitoring and reporting of key performance indicators such as missed care and referral acceptance,  and managing the day-to-day operations of the coordination  department.

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.  

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals. 

Job Description
  • Motivates, directs and coaches staff to ensure quality care to all clients.
  • Reviews staffing assignments to ensure the delivery of quality care to all clients and overtime for field staff is managed
  • Ensures effective resolution of customer complaints to increase satisfaction and maintain customer loyalty
  • Oversees staffing and the preparation of monthly schedules for Client Service Coordinators
  • Oversees the hiring, training and orientation for Client Service Coordinators
  • Attends and facilitates meetings as required both internal and external.
  • Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities
  • Organizes & evaluate workflows for the coordination team. Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement
  • Communicates serious service quality issues to the Regional Director/Manager for intervention and resolution where appropriate
  • Supports the Regional Director/Manager with projects and day to day operations as required
Qualifications
  • Minimum 5 years experience in the health care industry with experience in home care
  • Registered health care professional an asset
  • Post-secondary education or equivalent work experience
  • 2+ years’ people management experience
  • Demonstrated commitment to the delivery of customer service excellence
  • Ability to manage and improve core business processes
  • Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
  • Strong computer skills (including ability to learn proprietary software and prepare reports in Excel) 

#Peel_Mngr


Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.  

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at (corphr@spectrumhealthcare.com) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.