Technical Account Manager
San Antonio, TX · On-site
Act as the client's advocate within Bridgehead IT and ensure alignment across internal teams ... Manage escalations and ensure timely communication during critical events. * Maintain ...
Technical Account Manager
San Antonio, TX · On-site
Act as the client's advocate within Bridgehead IT and ensure alignment across internal teams ... Manage escalations and ensure timely communication during critical events. * Maintain ...
Lead Sales Engineer
San Antonio, TX · On-site
$92K - $121K/yr
Bridgehead IT is a leading provider of innovative technology solutions dedicated to guaranteed ... Proven experience in IT solution engineering, pre-sales, or systems integration within a managed ...
Lead Sales Engineer
San Antonio, TX · On-site
$92K - $121K/yr
Bridgehead IT is a leading provider of innovative technology solutions dedicated to guaranteed ... Proven experience in IT solution engineering, pre-sales, or systems integration within a managed ...
Technical Account Manager
San Antonio, TX · On-site
Act as the client's advocate within Bridgehead IT and ensure alignment across internal teams ... Manage escalations and ensure timely communication during critical events. * Maintain ...
Technical Account Manager
San Antonio, TX · On-site
Act as the client's advocate within Bridgehead IT and ensure alignment across internal teams ... Manage escalations and ensure timely communication during critical events. * Maintain ...
Technical Account Manager
San Antonio, TX · On-site
Act as the client's advocate within Bridgehead IT and ensure alignment across internal teams ... Manage escalations and ensure timely communication during critical events. * Maintain ...
Quick apply
Technical Account Manager
San Antonio, TX · On-site
Act as the client's advocate within Bridgehead IT and ensure alignment across internal teams ... Manage escalations and ensure timely communication during critical events. * Maintain ...
Lead Sales Engineer
San Antonio, TX · On-site
$92K - $121K/yr
Bridgehead IT is a leading provider of innovative technology solutions dedicated to guaranteed ... Proven experience in IT solution engineering, pre-sales, or systems integration within a managed ...
Lead Sales Engineer
San Antonio, TX · On-site
$92K - $121K/yr
Bridgehead IT is a leading provider of innovative technology solutions dedicated to guaranteed ... Proven experience in IT solution engineering, pre-sales, or systems integration within a managed ...
Lead Sales Engineer
San Antonio, TX · On-site
$92K - $121K/yr
Bridgehead IT is a leading provider of innovative technology solutions dedicated to guaranteed ... Proven experience in IT solution engineering, pre-sales, or systems integration within a managed ...
Quick apply
Lead Sales Engineer
San Antonio, TX · On-site
$92K - $121K/yr
Bridgehead IT is a leading provider of innovative technology solutions dedicated to guaranteed ... Proven experience in IT solution engineering, pre-sales, or systems integration within a managed ...
Network Administrator III
Savannah, GA · On-site
$42.01/hr
Position Summary Under the general direction of the IS Infrastructure Manager, provides tier 3 ... Strong Understanding of Enterprise Backup systems such as Rubrik, Cohesity, Bridgehead, Commvault ...
Network Administrator III
Savannah, GA · On-site
$42.01/hr
Position Summary Under the general direction of the IS Infrastructure Manager, provides tier 3 ... Strong Understanding of Enterprise Backup systems such as Rubrik, Cohesity, Bridgehead, Commvault ...
Network Administrator III
Savannah, GA · On-site
$42.01/hr
Position Summary Under the general direction of the IS Infrastructure Manager, provides tier 3 ... Strong Understanding of Enterprise Backup systems such as Rubrik, Cohesity, Bridgehead, Commvault ...
Network Administrator III
Savannah, GA · On-site
$42.01/hr
Position Summary Under the general direction of the IS Infrastructure Manager, provides tier 3 ... Strong Understanding of Enterprise Backup systems such as Rubrik, Cohesity, Bridgehead, Commvault ...
... Management, Back Up and restore management of AD objects and auditing. -Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. -Good understanding on ...
... Management, Back Up and restore management of AD objects and auditing. -Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. -Good understanding on ...
Network Administrator III
Savannah, GA · On-site
$42.01/hr
Position Summary Under the general direction of the IS Infrastructure Manager, provides tier 3 ... Strong Understanding of Enterprise Backup systems such as Rubrik, Cohesity, Bridgehead, Commvault ...
Network Administrator III
Savannah, GA · On-site
$42.01/hr
Position Summary Under the general direction of the IS Infrastructure Manager, provides tier 3 ... Strong Understanding of Enterprise Backup systems such as Rubrik, Cohesity, Bridgehead, Commvault ...
... management of AD objects and auditing. - Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. - Good understanding on Certificate Services, DNS, DHCP, WINS ...
... management of AD objects and auditing. - Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. - Good understanding on Certificate Services, DNS, DHCP, WINS ...
... Bridgehead Servers • In depth knowledge of DHCP Server management and IP address Qualifications BE/BS/B.Tech/MS/ME/Any Graduation Additional Information All your information will be kept ...
... Bridgehead Servers • In depth knowledge of DHCP Server management and IP address Qualifications BE/BS/B.Tech/MS/ME/Any Graduation Additional Information All your information will be kept ...
... and Bridgehead Servers In depth knowledge of DHCP Server management and IP address Qualifications BE/BS/B.Tech/MS/ME/Any Graduation Additional Information All your information will be kept ...
... and Bridgehead Servers In depth knowledge of DHCP Server management and IP address Qualifications BE/BS/B.Tech/MS/ME/Any Graduation Additional Information All your information will be kept ...
... management of AD objects and auditing Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. Good understanding on Certificate Services, DNS, DHCP, WINS, TCP/IP ...
... management of AD objects and auditing Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. Good understanding on Certificate Services, DNS, DHCP, WINS, TCP/IP ...
You will work primarily out of a ticketing system to manage compliance requests, audit activities, remediation efforts, and client deliverables while collaborating closely with security engineers ...
You will work primarily out of a ticketing system to manage compliance requests, audit activities, remediation efforts, and client deliverables while collaborating closely with security engineers ...
... management of AD objects and auditing Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. Good understanding on Certificate Services, DNS, DHCP, WINS, TCP/IP ...
... management of AD objects and auditing Understanding of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG. Good understanding on Certificate Services, DNS, DHCP, WINS, TCP/IP ...
You will work primarily out of a ticketing system to manage compliance requests, audit activities, remediation efforts, and client deliverables while collaborating closely with security engineers ...
You will work primarily out of a ticketing system to manage compliance requests, audit activities, remediation efforts, and client deliverables while collaborating closely with security engineers ...
You will work primarily out of a ticketing system to manage compliance requests, audit activities, remediation efforts, and client deliverables while collaborating closely with security engineers ...
Quick apply
You will work primarily out of a ticketing system to manage compliance requests, audit activities, remediation efforts, and client deliverables while collaborating closely with security engineers ...
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Technical Account Manager
San Antonio, TX • On-site
Bridgehead IT
Full-time
Re-posted 5 days ago
Job description
Job Type
Full-time
Description
Position Summary
The Technical Account Manager (TAM) serves as the primary technology advisor, relationship manager, and strategic partner for an assigned portfolio of clients. Acting as a trusted advisor and Virtual CIO, the TAM aligns technology solutions with business objectives, helps clients maximize the value of their technology investments, and ensures an exceptional client experience.
This role combines technical expertise, business acumen, customer advocacy, and relationship management. The TAM works closely with clients, service delivery teams, engineers, project managers, and sales teams to identify opportunities, mitigate risks, drive strategic initiatives, and strengthen long-term client partnerships.
Key Responsibilities
Client Relationship Management & Strategic Planning
Technical Leadership & Virtual CIO Responsibilities
Client Success & Service Excellence
Business Development & Growth
Required Skills & Qualifications
Education & Experience
Why Join Bridgehead IT?
At Bridgehead IT, we believe technology should drive business success. If you're passionate about both technology and people, we'd love to hear from you.
Full-time
Description
Position Summary
The Technical Account Manager (TAM) serves as the primary technology advisor, relationship manager, and strategic partner for an assigned portfolio of clients. Acting as a trusted advisor and Virtual CIO, the TAM aligns technology solutions with business objectives, helps clients maximize the value of their technology investments, and ensures an exceptional client experience.
This role combines technical expertise, business acumen, customer advocacy, and relationship management. The TAM works closely with clients, service delivery teams, engineers, project managers, and sales teams to identify opportunities, mitigate risks, drive strategic initiatives, and strengthen long-term client partnerships.
Key Responsibilities
Client Relationship Management & Strategic Planning
- Develop and maintain strong relationships with business leaders, executives, and key stakeholders.
- Serve as the primary point of contact and trusted technology advisor for assigned clients.
- Establish and maintain a regular meeting cadence, including Quarterly Business Reviews (QBRs) and strategic planning sessions.
- Facilitate client steering committee discussions and executive-level technology planning.
- Develop and maintain client technology roadmaps and annual technology budgets.
- Act as the client's advocate within Bridgehead IT and ensure alignment across internal teams.
- Drive client retention, satisfaction, and long-term partnership growth.
Technical Leadership & Virtual CIO Responsibilities
- Provide strategic guidance across client technology environments, including infrastructure, cloud, cybersecurity, and operational maturity.
- Assess technology risks, identify improvement opportunities, and recommend practical solutions aligned to business goals.
- Help clients prioritize technology investments based on business impact, operational efficiency, and risk reduction.
- Remain current on emerging technologies, industry trends, and Bridgehead IT service offerings.
- Collaborate with engineering, service delivery, security, and project teams to ensure successful outcomes.
Client Success & Service Excellence
- Monitor account health, service trends, support utilization, and client satisfaction.
- Analyze recurring issues and identify opportunities for service improvements or cost optimization.
- Manage escalations and ensure timely communication during critical events.
- Maintain accountability for client commitments, strategic initiatives, and follow-through.
- Deliver a consistent white-glove client experience across all engagements.
Business Development & Growth
- Identify opportunities for infrastructure modernization, cybersecurity enhancements, cloud adoption, and operational improvements.
- Collaborate with Sales and Solutions teams to develop recommendations and solution strategies.
- Present business-focused technology recommendations that align with client objectives.
- Help clients understand the value and return on investment of technology initiatives.
- Support account growth through proactive planning and consultative engagement.
Required Skills & Qualifications
- Strong technical foundation with hands-on experience supporting business technology environments.
- Ability to translate complex technical concepts into business-focused discussions.
- Excellent communication, presentation, and relationship-building skills.
- Ability to effectively communicate with both technical and non-technical audiences.
- Strong organizational, project coordination, and time-management skills.
- Customer-service focused with a proactive, consultative approach.
- Ability to manage multiple priorities and client relationships simultaneously.
- Ability to collaborate effectively across service, engineering, project management, and sales teams.
Education & Experience
- Associate's or Bachelor's Degree in Information Technology, Computer Science, System Administration, or a related field; equivalent experience considered.
- Minimum of 5 years of experience in IT support, systems administration, engineering, technical consulting, IT management, or Technical Account Management.
- Experience supporting multiple clients or business units simultaneously.
- Preferred experience with Microsoft 365, cloud technologies, networking, cybersecurity, backup and disaster recovery, and modern workplace solutions.
- Apple (macOS) experience is a plus.
Why Join Bridgehead IT?
- Serve as a trusted advisor for a diverse portfolio of SMB and Major Accounts.
- Influence technology strategy and business outcomes.
- Work alongside highly skilled engineers, architects, and technology leaders.
- Gain exposure to a wide range of industries and technologies.
- Enjoy a high-impact role with significant visibility and growth opportunities.
- Be part of a team that values ownership, innovation, accountability, and exceptional client service.
At Bridgehead IT, we believe technology should drive business success. If you're passionate about both technology and people, we'd love to hear from you.