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Manager Automotive Service Manager Jobs in Virginia

Automotive Service Manager

Fairfax, VA · On-site

$180K - $250K/yr

DARCARS Volvo of Fairfax is now hiring a Service Manager! $180,000 - $250,000+ Annual Earning Potential (Based on Experience) Volvo of Fairfax , part of the DARCARS Automotive Group , is seeking an ...

We deliver your profile directly to the hiring manager. No dealership drama. No awkward ... Service Technician, Automotive Service Technician, Auto Shop, Automotive Repair, Diagnostics ...

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Manager Automotive Service Manager information

Is an automotive service manager job stressful?

An automotive service manager job can be stressful due to managing customer expectations, overseeing technicians, and meeting deadlines. The role often requires strong organizational skills, problem-solving, and the ability to handle multiple priorities in a fast-paced environment.

What is the difference between Manager Automotive Service Manager vs Automotive Service Advisor?

AspectManager Automotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (ASE, management training)Customer service and technical knowledge
Work EnvironmentService department management, overseeing staffCustomer interaction, explaining repairs
Employer & IndustryAuto repair shops, dealershipsAuto repair shops, dealerships
Search & Comparison IntentManagement roles, leadership in serviceCustomer service, repair explanations

The Manager Automotive Service Manager primarily oversees the entire service department, managing staff and operations, while the Automotive Service Advisor focuses on customer interactions, explaining repairs, and selling services. Both roles are essential in auto service settings but differ in responsibilities and focus areas.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality service, and maintaining customer satisfaction. They coordinate with technicians, handle customer inquiries, and ensure that work is completed efficiently and according to industry standards.

How much does a automotive service manager make?

The average automotive service manager salary in Michigan is approximately $70,000 to $90,000 per year, depending on experience, certifications, and the size of the dealership or service center. Salaries can vary based on location, employer, and individual qualifications, with some managers earning over $100,000 with bonuses and profit-sharing.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all dealership operations and can earn six-figure salaries plus bonuses. Automotive Service Managers are well-compensated but generally earn less than executive-level roles like General Managers or dealership owners.
What cities in Virginia are hiring for Manager Automotive Service Manager jobs? Cities in Virginia with the most Manager Automotive Service Manager job openings:

Automotive Service Manager

DARCARS Automotive Group

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


DARCARS Automotive Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

97th of 150 rated car dealerships


Job description

DARCARS Volvo of Fairfax is now hiring a Service Manager! 

$180,000 – $250,000+ Annual Earning Potential (Based on Experience)

Volvo of Fairfax, part of the DARCARS Automotive Group, is seeking an experienced and results-driven Service Manager to lead our service operations and deliver the exceptional customer experience expected from a luxury automotive brand.

This is a high-impact leadership opportunity for a motivated service professional who thrives in a fast-paced environment, develops high-performing teams, and understands how to build a profitable, customer-focused service department.

If you are a hands-on leader with a passion for operational excellence, team development, and customer satisfaction, we want to hear from you.

What You'll Do
  • Lead all fixed operations activities within the service department to maximize profitability, efficiency, and customer retention
  • Drive performance through key service metrics, including:
    • Repair order growth
    • Technician productivity and efficiency
    • Sales per repair order
    • Warranty performance and comeback reduction
    • Customer satisfaction and retention
  • Recruit, train, coach, and develop service advisors and technicians
  • Create a positive, performance-driven culture focused on accountability and teamwork
  • Resolve customer concerns professionally while maintaining the premium ownership experience Volvo customers expect
  • Develop and execute strategies to achieve departmental goals and financial objectives
  • Maintain budgets, expense controls, and operational standards
  • Ensure compliance with all manufacturer, federal, state, and local requirements
  • Foster strong collaboration between service, parts, and sales departments
Qualifications
  • 4+ years of automotive service technical experience
  • 5+ years of dealership service leadership experience as a Service Manager, Assistant Service Manager, or Senior Service Advisor
  • Proven track record of increasing revenue, productivity, and customer satisfaction
  • Strong leadership, coaching, and team-building skills
  • Excellent communication, organizational, and problem-solving abilities
  • Experience managing dealership service operations and performance metrics
  • Luxury automotive experience preferred
  • Body Shop experience is a plus

Why join DARCARS?
  • $150,000 – $220,000+ earning potential
  • Leadership role with significant operational responsibility
  • Established customer base and strong market presence
  • Support from one of the region's largest and most respected dealership groups
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company participation
  • Employee discounts on vehicles, parts, and service
  • Career growth opportunities throughout the DARCARS dealership network
  • Opportunities to support local community initiatives
  • Work with a globally recognized luxury brand known for safety, innovation, and customer loyalty
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
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