Manager At In N Out Jobs in Maryland (NOW HIRING)

 <\/span>Join Veracity, Where Strategy Meets Impact<\/b>
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 <\/b>At Veracity, we help organizations work smarter, move faster, and adapt with confidence. We're a business and technology consultancy that partners with companies to optimize performance and successfully navigate change.
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 But what really sets us apart? Our people.
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 Our team is made up of strategic thinkers, solution builders, and natural problem\-solvers who thrive on collaboration. We work side\-by\-side with our clients to understand their goals and deliver meaningful, measurable results. Along the way, we stay grounded in our core values: transparency, curiosity, and humility. We believe when our clients succeed, our employees grow, and our communities thrive and everybody wins.
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 Now Hiring: ServiceNow Engagement Manager<\/b>
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 <\/b>We're looking for a talented ServiceNow Engagement Manager<\/b> to join our growing team. If you're energized by solving complex challenges, collaborating with smart and supportive teammates, and making a real impact, you'll fit right in.
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 What You'll Do:<\/b>
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• Manage cross\-functional projects and teams, senior\-level business executives and customers to provide a unique customer experience during projects.
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• Provide weekly\/monthly, quarterly updates to the customer as well as to internal executive teams.
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• Manage each phase of the project and be able to navigate the cross\-functional team, both internal and external.
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• Initiate and\/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project.
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• Develop and present the value proposition to the customer as part of the initiative and on\-going collaboration.
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• Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
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• Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.
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  What You Bring:<\/b>
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  • 3+ years in Customer Engagement roles
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  • Prior experience with implementing or supporting ServiceNow products in an Enterprise
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  • Strong cross\-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting
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  • Demonstrated experience in leading key projects, including strategic customer programs from inception to successful roll\-out and beyond
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  • Strong documentation and presentation skills including creative thinking and willingness to work hands\-on to deliver impactful outcomes
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  • Experience with analytics and understanding of metrics and KPIs (as defined)
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  • Thought leadership and strategic thinking
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  • Ability to gather and analyze data to understand the pros and cons of different decisions and options
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  • Consistent, reliable availability and professional accountability
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    We're looking for someone who combines technical excellence with curiosity, adaptability, and a collaborative mindset.
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    Why Veracity?<\/b>
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    • A team that values your ideas and expertise
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    • A culture built on trust, respect, and growth
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    • Meaningful client work that drives measurable results
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    • A company that invests in both professional success and community impact
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      \n Our Commitment to Equal Opportunity<\/span><\/span><\/b>
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      Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to disability or status as a protected veteran and any other characteristics protected by law.
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      We are committed to providing reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources at hr@veracityit.com<\/a> and let us know the nature of your request and your contact information. Requests will be considered on a case\-by\-case basis.
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      In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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      No 3rd<\/sup> parties, please. <\/span><\/b>
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