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Manager American Airlines Ramp Agent Jobs in Rochester, NY

Imperial Brady is a leading North American distributor and solutions provider for cleaning and ... Manage the creation and maintenance of all items for assigned vendor lines * Maintain a clear line ...

Gastroenterologist

Rochester, NY · On-site

$394K/yr

With the support of many large-name airlines such as American, Delta, jetBlue, Southwest, and ... KurzSolutions is committed to improving health outcomes by providing well-managed companies with ...

Quality Engineer

NY · On-site

$75K - $100K/yr

Be the change agent for quality related projects. Validation- Apply project management and ... American Packaging Corporation is committed to equal opportunity for all, without regard to race ...

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Manager American Airlines Ramp Agent information

See Rochester, NY salary details

$9

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How much do manager american airlines ramp agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for manager american airlines ramp agent in Rochester, NY is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.03 per hour, depending on experience, location, and employer.

What does a manager American Airlines ramp agent do?

A Manager American Airlines Ramp Agent oversees the ramp operations at an airport for American Airlines. They are responsible for supervising ramp agents who handle tasks such as baggage loading and unloading, aircraft marshaling, and ensuring safety protocols are followed. Managers coordinate with other airport departments to ensure timely departures and arrivals, address operational challenges, and provide leadership and training to their team. Their role is crucial in maintaining efficient ground operations and upholding safety standards.

What are the key skills and qualifications needed to thrive as a manager American Airlines ramp agent?

To thrive as a Manager of American Airlines Ramp Agents, you need leadership experience, knowledge of ground operations, and typically a high school diploma or equivalent, with preference for those with prior airline or supervisory roles. Familiarity with airline-specific software, safety protocols, and ground support equipment is essential, often supported by certifications such as OSHA safety training. Excellent communication, problem-solving, and team-building skills help manage diverse teams and respond quickly to evolving situations on the ramp. These skills ensure efficient, safe aircraft turnaround, compliance with regulations, and a positive work environment for ramp agents.

What are some common challenges faced by a manager American Airlines ramp agent, and how can they be effectively addressed?

Managers of Ramp Agents at American Airlines often encounter challenges such as coordinating large teams during peak travel times, ensuring strict adherence to safety protocols, and managing communication between ground crews and flight operations. To address these, successful managers focus on clear communication, thorough training, and proactive planning to anticipate operational bottlenecks. Regular team briefings and fostering a culture of accountability also help maintain efficient and safe ramp operations.

What is the difference between Manager American Airlines Ramp Agent vs American Airlines Ramp Agent?

AspectManager American Airlines Ramp AgentAmerican Airlines Ramp Agent
CredentialsLeadership experience, possibly supervisory certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentSupervisory, administrative, overseeing ramp operationsHands-on, physical work on the tarmac and baggage areas
Employer & Industry UsageAirline management, airport operationsGround handling, baggage, aircraft servicing
Search & Comparison IntentLeadership roles, supervisory positionsOperational, entry-level, ground staff

The main difference is that the Manager American Airlines Ramp Agent oversees and supervises ramp operations, requiring leadership skills and experience, while the American Airlines Ramp Agent performs the hands-on tasks such as baggage handling and aircraft servicing. The manager focuses on coordination and team management, whereas the ramp agent handles operational duties directly on the tarmac.

What are the most commonly searched types of American Airlines Ramp Agent jobs in Rochester, NY?

The most popular types of American Airlines Ramp Agent jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Manager American Airlines Ramp Agent jobs?

Cities near Rochester, NY with the most Manager American Airlines Ramp Agent job openings:

*Full-Time* Airport Agent - Customer Service

Envoy Air Inc.

Rochester, NY • On-site

$16.33/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines


Job description

Overview

Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

Pay rate - $16.33 / HR

Responsibilities

What's in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
  • 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level
  • Both full-time and part-time positions available
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner
  • No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
  • 18 years or older
  • High school diploma, GED, or international equivalent
  • Ability to pass a pre-employment drug screen and background check
  • Authorized to work in U.S. without sponsorship
  • Must possess at least one form of TSA-acceptable identification for business travel purposes.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Employment Type: FULL_TIME

What Envoy Air employees say

Pay

Benefits

Hours and flexibility

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