... RME teams - Develop and implement spare parts management systems and processes - Produce ... Amazon offers a full range of benefits that support you and eligible family members, including ...
... RME teams - Develop and implement spare parts management systems and processes - Produce ... Amazon offers a full range of benefits that support you and eligible family members, including ...
... RME teams - Develop and implement spare parts management systems and processes - Produce ... Amazon offers a full range of benefits that support you and eligible family members, including ...
... RME teams - Develop and implement spare parts management systems and processes - Produce ... Amazon offers a full range of benefits that support you and eligible family members, including ...
... RME teams - Develop and implement spare parts management systems and processes - Produce ... Amazon offers a full range of benefits that support you and eligible family members, including ...
... RME teams - Develop and implement spare parts management systems and processes - Produce ... Amazon offers a full range of benefits that support you and eligible family members, including ...
Reliability Engineer
$103.50K - $130.30K/yr
Job Title Reliability Engineer Summary Reliability, Maintenance, and Engineering (RME) is hiring for Reliability Program Managers! At Amazon we believe that Every Day is still Day One! We're working ...
Reliability Engineer
$103.50K - $130.30K/yr
Job Title Reliability Engineer Summary Reliability, Maintenance, and Engineering (RME) is hiring for Reliability Program Managers! At Amazon we believe that Every Day is still Day One! We're working ...
Manager Amazon Rme information
What are the key skills and qualifications needed to thrive as a Manager, Amazon RME (Reliability Maintenance Engineering), and why are they important?
To thrive as a Manager in Amazon RME, you need a strong background in engineering, maintenance management, and people leadership, often supported by a relevant degree and experience in industrial settings. Familiarity with Computerized Maintenance Management Systems (CMMS), reliability tools, and safety compliance certifications like OSHA are typically required. Excellent communication, problem-solving, and team-building skills help drive operational excellence and foster a safety-focused culture. These qualifications and skills are crucial for ensuring efficient facility operations, minimizing downtime, and leading high-performing maintenance teams.
What are the main challenges faced by a Manager in Amazon RME (Reliability Maintenance Engineering), and how can candidates prepare for them?
A Manager in Amazon RME often faces the challenge of balancing rapid operational demands with the need for equipment reliability and preventive maintenance. You'll be expected to lead diverse teams, coordinate with operations, and quickly resolve technical issues to minimize downtime. To prepare, candidates should be ready to demonstrate strong leadership, problem-solving skills, and the ability to implement continuous improvement initiatives in a fast-paced, data-driven environment. Familiarity with Amazon's safety standards and lean methodologies is also valuable.
What are Manager Amazon RME roles?
A Manager Amazon RME (Reliability, Maintenance, and Engineering) is responsible for overseeing maintenance teams and ensuring that all equipment and facilities in Amazon fulfillment centers are running efficiently and safely. They manage preventive maintenance schedules, coordinate repairs, and implement process improvements to minimize downtime and support operational goals. Additionally, they lead teams, ensure compliance with safety standards, and collaborate with other departments to optimize facility performance. This role is critical for maintaining the reliability of automated systems and supporting Amazon’s fast-paced logistics operations.
What is the difference between Manager Amazon Rme vs Amazon Rme?
| Aspect | Manager Amazon Rme | Amazon Rme |
|---|---|---|
| Primary Role | Oversees regional maintenance and repair operations, manages teams, and ensures equipment uptime | Performs maintenance and repair tasks on Amazon equipment, supports operational efficiency |
| Required Credentials | Technical certifications, experience in maintenance management, leadership skills | Technical skills, relevant certifications, hands-on maintenance experience |
| Work Environment | Office-based with site visits, team management, strategic planning | Warehouse or fulfillment center, hands-on equipment repair |
| Employer & Industry Usage | Amazon logistics and fulfillment centers, management roles | Amazon warehouses, operational support roles |
The main difference is that the Manager Amazon Rme oversees maintenance teams and strategic operations, while the Amazon Rme focuses on hands-on repair and equipment support. The manager role involves leadership and planning, whereas the Rme role emphasizes technical skills and operational support within Amazon facilities.
What are the most commonly searched types of Amazon Rme jobs in Massachusetts? The most popular types of Amazon Rme jobs in Massachusetts are:
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What job categories do people searching Manager Amazon Rme jobs in Massachusetts look for? The top searched job categories for Manager Amazon Rme jobs in Massachusetts are:
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Amazon rating
7.4
Based on 6,784 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
Job description
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Robotics Technical Services (RTS).
We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The RTS Field Support team provides critical support to internal fulfillment and transportation network customers relying on advanced robotics technology.
In this role, you serve as the vital link between on-site technicians and RTS engineering teams, ensuring maximum performance of advanced robotics systems. You will launch new systems, develop preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, and drive continuous improvement initiatives across Amazon's fulfillment network. You will establish standard operating procedures, performance metrics, and feedback mechanisms that enable the RTS team to scale effectively. Working closely with technical support teams and regional support managers, you will build a cohesive organization responsible for the safety, reliability, and performance of emerging robotics technology. This role requires independent judgment and comfort working with ambiguity in a complex, fast-paced, high-throughput environment where multi-tasking is essential.
Key job responsibilities
- Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems
- Partner with site-level RME teams to maximize advanced robotics system performance
- Identify, analyze, and resolve mechanical and system issues across the RTS product suite
- Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime
- Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems
- Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite
- Design and lead training sessions and develop training content for on-site RME teams
- Develop and implement spare parts management systems and processes
- Produce performance reports and provide "voice of the customer" feedback to development and support teams
- Up to 50% travel expected
A day in the life
Your day begins by reviewing system performance reports for your region. Perhaps the metrics dashboard revealed unusual performance at a NJ facility or spare parts dropped below threshold at a NY site. You analyze metrics to identify trends and risks, developing de-risking actions for leadership's weekly business review. You troubleshoot with RME technicians via video, walking them through diagnostic procedures. On-site, you conduct hardware audits for new deployments, gathering customer feedback. Afternoons include designing tools, optimizing processes, and coordinating with regional managers on scaling strategies. Throughout, you're the critical link between field technicians and engineering teams.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
RTS Field Hardware Support Engineers (FHSE) ensure that our customers-site Reliability and Maintenance Engineers-are equipped to independently maintain Amazon Robotics technologies. Our team achieves this by identifying deficiencies, communicating risk, and proposing mitigation strategies. Our hands-on approach to testing, troubleshooting, and investigating puts us in the shoes of operators and technicians in the field. We work backwards from these insights to satisfy engineering requirements, partnering with safety, hardware, software, and cross-functional support teams.
BASIC QUALIFICATIONS
- Experience in agile/scrum or related collaborative workflow
- 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems, or experience in development or technical support
- Experience communicating with customers, technical, regulatory, business teams, and management to collect requirements, describe product features, and technical designs
- Bachelor's degree in Mechanical or Electrical Engineering or a related field
PREFERRED QUALIFICATIONS
- Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree
- Experience in data science, business analytics, business intelligence, or similar experience in big data environments
- Experience in PLC based controls design, development, implementation and support
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, N.Reading - 90,400.00 - 158,200.00 USD annually
USA, MA, North Reading - 90,400.00 - 158,200.00 USD annually
We are a smart team of doers who work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. The RTS Field Support team provides critical support to internal fulfillment and transportation network customers relying on advanced robotics technology.
In this role, you serve as the vital link between on-site technicians and RTS engineering teams, ensuring maximum performance of advanced robotics systems. You will launch new systems, develop preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, and drive continuous improvement initiatives across Amazon's fulfillment network. You will establish standard operating procedures, performance metrics, and feedback mechanisms that enable the RTS team to scale effectively. Working closely with technical support teams and regional support managers, you will build a cohesive organization responsible for the safety, reliability, and performance of emerging robotics technology. This role requires independent judgment and comfort working with ambiguity in a complex, fast-paced, high-throughput environment where multi-tasking is essential.
Key job responsibilities
- Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems
- Partner with site-level RME teams to maximize advanced robotics system performance
- Identify, analyze, and resolve mechanical and system issues across the RTS product suite
- Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime
- Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems
- Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite
- Design and lead training sessions and develop training content for on-site RME teams
- Develop and implement spare parts management systems and processes
- Produce performance reports and provide "voice of the customer" feedback to development and support teams
- Up to 50% travel expected
A day in the life
Your day begins by reviewing system performance reports for your region. Perhaps the metrics dashboard revealed unusual performance at a NJ facility or spare parts dropped below threshold at a NY site. You analyze metrics to identify trends and risks, developing de-risking actions for leadership's weekly business review. You troubleshoot with RME technicians via video, walking them through diagnostic procedures. On-site, you conduct hardware audits for new deployments, gathering customer feedback. Afternoons include designing tools, optimizing processes, and coordinating with regional managers on scaling strategies. Throughout, you're the critical link between field technicians and engineering teams.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
RTS Field Hardware Support Engineers (FHSE) ensure that our customers-site Reliability and Maintenance Engineers-are equipped to independently maintain Amazon Robotics technologies. Our team achieves this by identifying deficiencies, communicating risk, and proposing mitigation strategies. Our hands-on approach to testing, troubleshooting, and investigating puts us in the shoes of operators and technicians in the field. We work backwards from these insights to satisfy engineering requirements, partnering with safety, hardware, software, and cross-functional support teams.
BASIC QUALIFICATIONS
- Experience in agile/scrum or related collaborative workflow
- 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems, or experience in development or technical support
- Experience communicating with customers, technical, regulatory, business teams, and management to collect requirements, describe product features, and technical designs
- Bachelor's degree in Mechanical or Electrical Engineering or a related field
PREFERRED QUALIFICATIONS
- Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree
- Experience in data science, business analytics, business intelligence, or similar experience in big data environments
- Experience in PLC based controls design, development, implementation and support
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, N.Reading - 90,400.00 - 158,200.00 USD annually
USA, MA, North Reading - 90,400.00 - 158,200.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US