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The CloudTune Capacity Management and Planning (CaMP)-PMO team is responsible for planning, procuring, and managing cloud AWS infrastructure resources-including business-critical Gen AI resources-used by Amazon's WW Stores, Digital, and Other businesses (Alexa, Advertising, Digital Video, Retail Website Marketplaces, and more). We are a fun-loving, high-performing, and diverse team that owns SDO-wide cross-cutting programs spanning short-term capacity assurance for peak events such as Prime Day, Black Friday, and Cyber Monday, as well as longer-term capacity assurance programs such as Diversify Mega regions, while balancing and managing IMR spend.
As Gen AI becomes foundational to Amazon's customer experience and operational excellence, GPU capacity has emerged as one of our most strategically constrained resources. We are looking for a passionate, deeply technical, and results-oriented Principal Technical Program Manager to join our team and lead the mission-critical GenAI program by partnering closely with SDO-wide organizations and AWS/Bedrock teams.
You will be responsible for capacity management and assurance of highly constrained GPUs that power Amazon's Gen AI capabilities-a resource where demand consistently exceeds supply by 2-3x. This will include:
Driving supply and supportability with AWS to secure and scale GPU infrastructure
Owning engineering goals for systematic end-to-end demand-supply signals to optimize allocation
Leading migration initiatives to move inferencing workloads to Bedrock, improving efficiency and reducing infrastructure pressure
You will have a proven track record of planning and delivering complex programs with multi-year roadmaps using Agile and incremental delivery methods. You will have experience influencing architectural change across thousands of teams in highly constrained environments, and you can succinctly communicate with engineers through senior VPs to drive alignment on critical infrastructure decisions.
Key job responsibilities
* You will be responsible for the strategic roadmap and tactical milestones of the Program.
* You will contribute to the Monthly Business Reviews and leadership updates for the Program and goals , you will be required to communicate effectively verbally and in writing, to a wide range of audiences including Directors and VPs across SDO businesses
* You will be responsible to drive decisions in an ambiguous environment by proactively identifying risks and bringing them to the attention of stakeholders with mitigation plans before they become roadblocks.
* You will be responsible for diving deep into data and metrics, understanding them well to drive and influence decisions and stay connected to the details
* You will need a strong bias for action and be able to handle multiple priorities simultaneously
* Your ability to understand the big picture and plan ahead for dependencies and roadblocks is crucial.
* Throughout, you will internalize Amazon's Leadership Principles, and live those into everyday practices to guide your programs to success.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 177,000.00 - 239,400.00 USD annually
USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually