Intern, Customer Support and Customer Success
Nevada, IA · On-site
$22 - $25/hr
Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue ... rate: $22.00 - $25.00 USD per hour
Intern, Customer Support and Customer Success
Nevada, IA · On-site
$22 - $25/hr
Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue ... rate: $22.00 - $25.00 USD per hour
Our 4.2-star rating on GlassDoor. * Our client Net Promoter Score of 68, twice the industry average ... AI-first software consultancy. What We Are Looking For * Proven experience in brand management ...
New
Our 4.2-star rating on GlassDoor. * Our client Net Promoter Score of 68, twice the industry average ... AI-first software consultancy. What We Are Looking For * Proven experience in brand management ...
New
IB Business & Management Tutor
Ames, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
IB Business & Management Tutor
Ames, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
IB Business & Management Tutor
Iowa City, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
IB Business & Management Tutor
Iowa City, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Replit Tutor
Ames, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... differences, managing project dependencies, and leveraging AI assistance effectively. Adapts ...
Replit Tutor
Ames, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... differences, managing project dependencies, and leveraging AI assistance effectively. Adapts ...
Replit Tutor
Iowa City, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... differences, managing project dependencies, and leveraging AI assistance effectively. Adapts ...
Replit Tutor
Iowa City, IA · Remote
$18 - $40/hr
... schedule, earn competitive rates, and make a real impact on students' academic success and ... differences, managing project dependencies, and leveraging AI assistance effectively. Adapts ...
Server
Sioux City, IA · On-site
Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... Efficiently manage your assigned table section, ensuring a positive guest experience that aligns ...
Server
Sioux City, IA · On-site
Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... Efficiently manage your assigned table section, ensuring a positive guest experience that aligns ...
Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... Efficiently manage your assigned table section, ensuring a positive guest experience that aligns ...
Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... Efficiently manage your assigned table section, ensuring a positive guest experience that aligns ...
... rates; lead real-world validation for pilot deployments with enterprise clients. • Fleet ... EU AI Act, ISO 10218); prior leadership in robotic training or fleet management projects. Why ...
... rates; lead real-world validation for pilot deployments with enterprise clients. • Fleet ... EU AI Act, ISO 10218); prior leadership in robotic training or fleet management projects. Why ...
Maintain relationships with investment banks, institutional investors, and rating agencies ... Experience applying AI intelligence solutions to enhance investment or funding capabilities * MBA ...
Maintain relationships with investment banks, institutional investors, and rating agencies ... Experience applying AI intelligence solutions to enhance investment or funding capabilities * MBA ...
SCCM / Intune / Windows Administrator (L3)
Des Moines, IA · On-site
$49K - $92K/yr
Manage device enrollment, provisioning, and lifecycle management for corporate endpoints ... Monitor software distribution and application deployment success rates. * Windows Administration
SCCM / Intune / Windows Administrator (L3)
Des Moines, IA · On-site
$49K - $92K/yr
Manage device enrollment, provisioning, and lifecycle management for corporate endpoints ... Monitor software distribution and application deployment success rates. * Windows Administration
Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... Manage the wait by leading the lobby experience and coordinating guest seating with a sense of ...
Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... Manage the wait by leading the lobby experience and coordinating guest seating with a sense of ...
Host
Sioux City, IA · On-site
Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... Manage the wait by leading the lobby experience and coordinating guest seating with a sense of ...
Host
Sioux City, IA · On-site
Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... Manage the wait by leading the lobby experience and coordinating guest seating with a sense of ...
Sales Lead
Larchwood, IA · On-site
$20 - $25/hr
Own the Numbers & Set the Pace • Track your conversion rate (capture rate) and membership counts ... into Site Lead, management, and beyond. Salary Description $20-$25 Notice of AI Use in Job ...
Sales Lead
Larchwood, IA · On-site
$20 - $25/hr
Own the Numbers & Set the Pace • Track your conversion rate (capture rate) and membership counts ... into Site Lead, management, and beyond. Salary Description $20-$25 Notice of AI Use in Job ...
Chess Tutor
Iowa City, IA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... tournaments, rated competitions, and strategic thinking development. * Conceptual Teaching ...
Chess Tutor
Iowa City, IA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... tournaments, rated competitions, and strategic thinking development. * Conceptual Teaching ...
Chess Tutor
Ames, IA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... tournaments, rated competitions, and strategic thinking development. * Conceptual Teaching ...
Chess Tutor
Ames, IA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... tournaments, rated competitions, and strategic thinking development. * Conceptual Teaching ...
Conversion rate optimization or customer journey optimization * AEO, GEO, AI-powered search, or ... management environments Why Brownells Search is evolving quickly, and this role will help shape how ...
New
Conversion rate optimization or customer journey optimization * AEO, GEO, AI-powered search, or ... management environments Why Brownells Search is evolving quickly, and this role will help shape how ...
New
Concessions Supervisor
Ames, IA · On-site
Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions ... Manages the operations of concession stands and performs a variety of concessions duties while ...
Concessions Supervisor
Ames, IA · On-site
Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions ... Manages the operations of concession stands and performs a variety of concessions duties while ...
Concessions Supervisor
Ames, IA · On-site
Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions ... Manages the operations of concession stands and performs a variety of concessions duties while ...
Concessions Supervisor
Ames, IA · On-site
Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions ... Manages the operations of concession stands and performs a variety of concessions duties while ...
Concessions Supervisor
Ames, IA · On-site
Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions ... Manages the operations of concession stands and performs a variety of concessions duties while ...
Concessions Supervisor
Ames, IA · On-site
Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions ... Manages the operations of concession stands and performs a variety of concessions duties while ...
Manager Ai Rater information
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$22 - $25/hr
Part-time
Posted 25 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
80th of 246 rated software companies
Job description
eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .
What your impact will be:
- Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
- Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
- Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
- Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
- Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
- Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
- Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
- Participate in functional and technical design sessions.
- Gather end-user requirements for data pipelines, reporting, and operational improvements.
- Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.
What we are looking for:
- Proficient in SQL
- Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
- Experience with Python and other programming languages
- Experience with AWS or Azure cloud-hosted applications
- Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
- Experience with version control and functional testing
- Experience with SQL Server, Postgres and Oracle
- Experience creating technical documentation
- Some prior experience with the education sector through internships
What will help you stand out:
- Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
- Interest in support operations, incident management, and continuous process improvement
- Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
- Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
- Attention to detail and strong verbal and written communication skills
- Ability to work collaboratively and independently
- Pursuing a BA/BS degree in Computer Science or a related field
Pay rate: $22.00 - $25.00 USD per hour
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA