Manhattan, NY · On-site · Full-time Compensation: $200,000–$300,000 + 0.25%–1% equity
About the Company
Our client is a seed-stage startup using generative AI to automate consumer debt collection, a $35B market in the US alone. Its AI agents handle the full late-stage recovery process — asset research, pre-legal outreach, litigation, credit reporting, and enforcement actions like garnishments and liens — already outperforming human collectors 2x at a fraction of the cost and running 10M+ calls per month.
Founded 2024 · ~5 people (Seed) · Industry: AI Tools
The Role
The client needs an AI Agent Engineer to build and own its voice-AI agent infrastructure end to end on LiveKit — the orchestration layer, the prompting strategy across millions of consumer interactions, and continuous performance improvement through rigorous testing and iteration. It suits a deep voice-AI engineer or a strong, analytical, business-minded infrastructure engineer equally well.
Tech stack: LiveKit, Node.js, AWS, SQL; ASR/STT/TTS, real-time audio pipelines, SIP/telephony.
Requirements
- 2+ years in voice AI, conversational AI, prompt engineering, speech systems, or related agentic workflows
- 3+ years in platform, infrastructure, or backend engineering
- Strong experience with Node.js, AWS, and SQL
- Shipped production systems in a startup or similarly fast-paced environment
- Experience with voice-orchestration platforms or agent frameworks such as LiveKit or equivalent
- Strong prompt-writing instincts and the ability to design resilient conversational flows for real-world edge cases
- Strong analytical skills and comfort tying technical work directly to business outcomes and ROI
Nice to Haves
- Voice-AI experience in production, even from a lesser-known company or background
- Built AI infrastructure or agentic systems at a startup or AI company, with a real sense of what production-grade means at scale
- LiveKit or other voice-orchestration-framework experience
- Business-minded: connects technical decisions to liquidation, containment, and conversion metrics, not just engineering metrics
- Strong prompt-engineering instincts, having designed conversational flows that handle edge cases gracefully under compliance constraints
- Telephony-infrastructure experience such as SIP trunking
Why Join
- Own it end to end: build the voice-AI infrastructure in-house from scratch on LiveKit — orchestration, prompting strategy, evaluation
- Real scale, real outcomes: millions of consumer interactions a month, tied directly to liquidation, containment, and conversion metrics
- Fast traction: ~$2M annualized run rate in a few months with a team of five, targeting $10M ARR this year
Details
- Location — Manhattan, NY
- Work policy — On-site
- Compensation — $200,000–$300,000 + 0.25%–1% equity
- Visa sponsorship — Not available
- Employment type — Full-time