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Mall Jobs in Springfield, IL (NOW HIRING)

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Mall information

See Springfield, IL salary details

$6

$14

$25

How much do mall jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for mall in Springfield, IL is $14.00, according to ZipRecruiter salary data. Most workers in this role earn between $9.91 and $14.65 per hour, depending on experience, location, and employer.

What are some typical responsibilities for a Mall Manager on a day-to-day basis?

A Mall Manager is responsible for overseeing the daily operations of the mall, which includes tenant relations, facility management, security, and customer service. They coordinate with maintenance staff to ensure the property is clean and safe, address tenant concerns, and organize events or promotions to attract shoppers. Additionally, they monitor leasing activities, analyze foot traffic data, and work closely with marketing teams and external vendors. The role often involves balancing administrative duties with on-the-ground problem-solving to create a positive environment for both retailers and customers.

What is a Mall job?

A mall job refers to a position within a shopping mall, typically in retail, customer service, food service, or maintenance. These jobs can include roles such as sales associate, cashier, security guard, janitor, or food court staff. Mall jobs often require customer interaction, basic sales skills, and teamwork. They can be part-time or full-time, with flexible hours to accommodate students or those seeking extra income.

What are mall jobs?

Mall jobs refer to a wide variety of employment opportunities available within shopping malls. These can include positions in retail stores, food courts, customer service, security, janitorial services, and mall management. Working at a mall can involve assisting customers, stocking merchandise, handling transactions, ensuring safety, or maintaining the facility. Mall jobs often offer flexible hours and are popular among students and individuals looking for part-time or entry-level work. They can also provide valuable experience in customer service and teamwork.

What is the difference between Mall vs Retail Associate?

AspectMallRetail Associate
Primary RoleManage mall operations, oversee tenants, coordinate eventsAssist customers, sell products, maintain store displays
Work EnvironmentShopping malls, large commercial centersRetail stores, shopping centers
Required CredentialsHigh school diploma, management experience (optional)High school diploma, customer service skills
Industry UsageCommercial property management, shopping mall industryRetail industry, customer service sector

While a Mall manager oversees the entire shopping center, coordinating tenants and operations, a Retail Associate focuses on assisting customers and selling products within individual stores. Both roles are essential in the retail environment but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Mall Manager, and why are they important?

To thrive as a Mall Manager, you need strong leadership, retail management experience, and a background in business administration or a related field. Familiarity with property management systems, budgeting software, and security technologies is typically required. Exceptional communication, problem-solving abilities, and customer service skills help foster positive tenant relationships and ensure smooth operations. These skills are vital for maximizing mall profitability, maintaining tenant satisfaction, and providing a safe, inviting environment for shoppers.
What are the most commonly searched types of Mall jobs in Springfield, IL? The most popular types of Mall jobs in Springfield, IL are:
What job categories do people searching Mall jobs in Springfield, IL look for? The top searched job categories for Mall jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Mall jobs? Cities near Springfield, IL with the most Mall job openings:
Mall jobs near you
Infographic showing various Mall job openings in Springfield, IL as of June 2026, with employment types broken down into 59% Full Time, 40% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,122 per year, or $14 per hour.
Sales Lead - White House Black Market

Sales Lead - White House Black Market

Chico's FAS, Inc.

Springfield, IL • On-site

$16 - $20/hr

Part-time

Posted 25 days ago

Chico's FAS rating

5.9

Company rating: 5.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

54th of 102 rated fashion retailers

Job description

POSITION OBJECTIVE:
The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.
FUNCTIONAL RESPONSIBILITIES:
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
  • Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
  • Supports and administers receipt and dispatch of inventory and supplies according to company policy.
  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
  • Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Builds and maintains a solid customer following through clienteling and wardrobing.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
  • Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
  • Culture
    • Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity
    • Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns
    • Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy
    • Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage
    • Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:
  • High School diploma or equivalent
  • Must be 18 years old or older
  • Minimum 2 years prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Excellent communication, verbal, and written skills
  • Able to travel to stores throughout the district
  • Excellent customer service skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
  • Ability to work a flexible work schedule, including nights, weekends, and holidays is required

The wage range for this position is $16.00 to $20.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Our part time associates are eligible to participate in the Company's employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.
3555- White Oaks Mall
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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