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Maintenance Tech Support Jobs in Washington (NOW HIRING)

TAD PGS, Inc.

IT Support Technician

Washington, DC · On-site

$29.86/hr

Candidate must have the ability to obtain and maintain a Public Trust.** The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and ...

Alutiiq, LLC

Facilities Maintenance Tech

Sterling, VA · On-site

$48.46 - $58.38/hr

Taxable Entity ALUTIIQ SOLUTIONS LLC Job Title Facilities Maintenance Tech Location VA Sterling US ... This role supports Reliability Centered Maintenance (RCM) practices and utilizes the Government ...

POWERX

IT Support Specialist

Chantilly, VA

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

Helsing

IT Support Specialist

Washington, DC · On-site

C., we are looking for an IT Support Specialist to ensure our daily operations run seamlessly. In ... Maintain and optimize standard office technology setups, including conference room, AV equipment ...

Helsing

IT Support Specialist

Washington, DC · On-site

C., we are looking for an IT Support Specialistto ensure our daily operations run seamlessly. In ... Maintain and optimize standard office technology setups, including conference room, AV equipment ...

INSPYR Solutions

Tech Support Tech I

Sterling, VA · On-site

$37K - $46K/yr

... Maintain accurate records of support requests and solutions • Follow pre-established instructions, procedures, and best practices • Communicate clearly and professionally with users and team ...

Nwis

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... maintain accurate Tickets for Help Desk activities - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies ...

ICES, Inc.

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Report to a manager or head of unit/department and maintain effective communication regarding ... Experience: 4-7 years in IT support or systems-related functions.A Master's degree may substitute ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... maintain accurate Tickets for Help Desk activities - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies ...

Exigent Mechanical

IT Support Engineer

Reston, VA · On-site

Maintain a strong service-oriented approach while balancing urgency, business impact, and technical ... Support security-related configuration changes and technology initiatives * Follow established ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... maintain accurate Tickets for Help Desk activities - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies ...

Keener Management

Be Seen First

Entry Level Maintenance Tech

Washington, DC · On-site

$19 - $23/hr

An Entry Level Maintenance Technician is responsible for supporting the upkeep and repair apartments as part of a maintenance team. This role focuses on preventive maintenance, troubleshooting issues ...

Nwis

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

... maintain accurate Tickets for Help Desk activities - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies ...

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All JobsMaintenance Tech Support JobsMaintenance Tech Support Jobs in Washington

Maintenance Tech Support information

What is the difference between Maintenance Tech Support vs Maintenance Technician?

AspectMaintenance Tech SupportMaintenance Technician
CredentialsHigh school diploma, certifications in HVAC, electrical, or plumbingHigh school diploma, technical certifications, vocational training
Work EnvironmentAssist in troubleshooting, remote support, on-site repairsPerform repairs, preventive maintenance, equipment installation
Employer & Industry UsageFacilities management, manufacturing, property managementIndustrial plants, commercial buildings, manufacturing facilities

Maintenance Tech Support primarily provides troubleshooting assistance, remote support, and on-site repairs, often focusing on diagnostics. Maintenance Technicians perform hands-on repairs, preventive maintenance, and equipment installation. Both roles require similar certifications and work in comparable environments, but Tech Support emphasizes troubleshooting and remote assistance, while Technicians focus on physical repairs and maintenance tasks.

Is it hard to become a maintenance tech support?

Becoming a maintenance tech support generally requires technical knowledge of equipment and systems, problem-solving skills, and often some technical certifications or training. The role can involve physically demanding work and working in various environments, but it is accessible with the right skills and experience. The difficulty varies depending on the complexity of the systems supported and the individual's background.

What does a maintenance tech support do?

A maintenance tech support technician is responsible for diagnosing, repairing, and maintaining equipment and systems in a facility or industrial setting. They perform routine inspections, troubleshoot issues, and use tools like multimeters and diagnostic software to ensure operational efficiency. Strong technical skills, safety knowledge, and sometimes certifications are important for this role.

What cities in Washington are hiring for Maintenance Tech Support jobs?

Cities in Washington with the most Maintenance Tech Support job openings:

Infographic showing various Maintenance Tech Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Technician

Washington, DC • On-site

TAD PGS, Inc.
Recruiting and Staffing Services • 51 - 200 employees
Learn more about TAD PGS, Inc.external

$29.86/hr

Contractor

Medical, Retirement

Re-posted 14 days ago

Job description

We have an Excellent Contract position for an IT Support Technician to join a leading Company located in the Washington, DC. 

Pay Rate: $29.86

**US Citizenship is required.**
 **Candidate must have the ability to obtain and maintain a Public Trust.**

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role supports service delivery objectives by restoring service quickly, maintaining accurate ticket records, and meeting service level expectations for incidents and requests. The technician performs desk-side and service desk support, including workstation imaging, deployment, and enterprise software/peripheral configuration. The position collaborates with senior technicians and cross-functional IT teams to manage escalations, improve support workflows, and maintain a high-quality user experience. 

Job Responsibilities:  
  • Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. 
  • Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. 
  • Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. 
  • Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. 
  • Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. 
  • Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. 
  • Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. 
  • Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. 
  • Perform workstation imaging, provisioning, and deployment for new and replacement devices. 
  • Configure and support peripherals and enterprise-standard software packages for users. 
  • Validate endpoint readiness, including required configurations and secure connectivity to services. 
  • Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. 
  • Assist with user training and provide guidance on best practices for IT systems and tools. 
  • Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. 
  • Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. 
  • Participate in continuous service improvement activities aligned with operational and customer experience goals. 

Basic Hiring Criteria:  
  • Bachelor's degree.
  • Minimum 4 years of IT support experience in a service desk or desk-side environment. 
  • Strong knowledge of Windows and macOS operating systems, hardware troubleshooting, and enterprise applications. 
  • Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow). 
  • Windows and macOS endpoint troubleshooting and support.
  • Hardware diagnostics and peripheral support (laptops, desktops, monitors, printers, docking stations).
  • ServiceNow or comparable ticketing/ITSM platform usage. 
  • ITIL-aligned incident and request management practices. 
  • Workstation imaging, deployment, and enterprise software configuration. 

Desired Qualifications: 
  • Experience supporting federal civilian agency users in a high-visibility mission environment. 
  • ITIL 4 Foundation certification. 
  • Experience supporting VIP users and high-priority incident workflows. 
  • Familiarity with enterprise endpoint management and collaboration platforms (e.g., Microsoft Intune, Microsoft 365). 
  • CompTIA A+, Microsoft endpoint support, or similar end-user support certifications. 
  • Microsoft 365 Certified: Endpoint Administrator Associate. 
 
 Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, and affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Education:Bachelors DegreeEmployment Type: CONTRACTOR

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