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Maintenance Operations Support Jobs in Michigan (NOW HIRING)

Peckham

IT Operations Support Administrator

Lansing, MI · On-site

This role will have an emphasis on maintenance of documented operational policies and procedures in ... Provide direct support for hardware and software issues, including peripherals such as printers ...

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Maintenance Operations Support information

What is the job description for maintenance operations support?

Maintenance operations support involves assisting with the planning, coordination, and execution of maintenance activities to ensure equipment and facilities operate efficiently. The role often requires troubleshooting, record-keeping, and communication with technicians, with familiarity in maintenance management systems and safety protocols. It supports maintenance teams in minimizing downtime and maintaining operational standards.

What cities in Michigan are hiring for Maintenance Operations Support jobs?

Cities in Michigan with the most Maintenance Operations Support job openings:

Environmental Operations Support Lead

Farmington Hills, MI • On-site

MPS Group, Inc.
See more jobs at MPS Group, Inc.external

Full-time

Posted 15 days ago

Key responsibilities

  • Provide on-site leadership and support during Project Manager onboarding, customer account transitions, and staffing vacancies to ensure operational continuity.

  • Develop, manage, and execute transition plans while maintaining accurate site documentation and records.

  • Train Project Managers and site employees on procedures, safety standards, operational best practices, and reporting expectations.

Job description

MPS Group, Inc., is seeking an Environmental Operations Support Lead to join our team at the Headquarters located in Farmington Hills, MI. This individual will provide hands-on support to MPS locations during employee transitions, new Project Manager onboarding, customer account start-ups, and other operational support needs. This role serves as a trusted operational resource who helps new employees, Project Managers, Regional Managers, and customers navigate sensitive transition periods with confidence, consistency, and clear communication.
Responsibilities and Job Duties:
  • Provide on-site leadership and support during Project Manager onboarding, customer account transitions, and staffing vacancies to ensure operational continuity.
  • Develop, manage, and execute transition plans while maintaining accurate site documentation and records.
  • Train Project Managers and site employees on MPS procedures, customer requirements, safety standards, operational best practices, and reporting expectations.
  • Assist employees with access to company resources, training materials, systems, databases, and account documentation.
  • Identify training gaps and implement development plans to improve employee performance and readiness.
  • Deliver real-time coaching, mentorship, and performance feedback to new Project Managers.
  • Reinforce MPS safety programs, support compliance initiatives, and promote safe work practices across all locations.
  • Identify operational and safety risks and recommend corrective actions to improve performance and reduce exposure.
  • Build positive working relationships with site teams, promote collaboration, and support employee engagement during transition periods.
  • Assist in resolving onboarding, operational, and employee concerns while recognizing and encouraging strong performance.
  • Conduct site visits to assess operations, document observations, track action items, and provide recommendations for improvement.
  • Ensure consistent implementation of company procedures, customer expectations, and operational standards across assigned locations.
  • Identify deficiencies in staffing, documentation, processes, and system access while recommending sustainable solutions.
  • Support customer bid walks, contract renewals, new business opportunities, and special projects as needed.
  • Maintain regular communication with Regional Managers and prepare detailed reports outlining training progress, operational risks, employee readiness, customer concerns, and next steps.
Requirements and Qualifications:
  • Bachelor's degree in Engineering, Environmental Science, Business, or a related field, or a minimum of three (3) years of experience in operations, environmental services, waste management, project management, customer account support, or a related field; equivalent combinations of education and experience will be considered.
  • Demonstrated ability to provide professional, responsive, and solutions-focused customer service while supporting field-based operations and multiple stakeholders.
  • Strong communication, organizational, and documentation skills, with the ability to train employees, support leaders, manage multiple priorities, and maintain accurate operational records.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Teams) and the ability to quickly learn internal databases, reporting systems, and document management platforms.
  • Ability to work independently, exercise sound judgment, maintain confidentiality, and effectively resolve or escalate operational issues as needed.
  • Willingness to travel 50% to 70% based on business needs; valid driver's license required and ability to pass a background check and drug screening.
Preferred Qualifications:
  • Experience in hazardous waste, solid waste, environmental services, industrial services, automotive manufacturing support, or a similar operational environment.
  • Current 40-hour Hazardous Waste Operations and Emergency Response (HAZWOPER) certification with annual refresher preferred; training may be provided upon hire if not currently certified.
  • Current Resource Conservation and Recovery Act (RCRA) training preferred; training may be provided upon hire if not currently completed.
  • Current Department of Transportation (DOT) training is preferred; training may be provided upon hire if not currently completed.

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