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Mainframe Support Jobs in Arkansas (NOW HIRING)

Design, code, test, implement, maintain and support Systematics applications software that is ... Demonstrated ability to adapt to different mainframe/client environments and mainframe tool sets.

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Mainframe Support information

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$8

$44

$59

How much do mainframe support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for mainframe support in Arkansas is $44.14, according to ZipRecruiter salary data. Most workers in this role earn between $38.94 and $50.10 per hour, depending on experience, location, and employer.

What is a mainframe support?

A Mainframe Support job involves maintaining, troubleshooting, and optimizing mainframe systems to ensure smooth operations. Responsibilities typically include monitoring system performance, resolving technical issues, applying software updates, and ensuring data security. Mainframe Support professionals work with legacy systems, batch processing, and various programming languages like COBOL or JCL. Their role is critical in industries like banking, healthcare, and government, where mainframes handle large-scale transactions and data processing.

What are the typical daily responsibilities of a mainframe support?

Mainframe Support professionals typically monitor system performance, respond to incidents or service requests, and perform routine maintenance to ensure mainframe systems run smoothly. Their day may include troubleshooting job failures, updating software or system configurations, and working with application teams to resolve integration or data transfer issues. They often participate in on-call rotations and collaborate closely with other IT teams, such as network or security specialists. These responsibilities are essential to minimize downtime and maintain uninterrupted business operations.

What are the key skills and qualifications needed to thrive in mainframe support, and why are they important?

To thrive as a Mainframe Support professional, you need a solid understanding of mainframe operating systems (such as z/OS), basic programming skills, and troubleshooting abilities, typically supported by a degree in computer science or equivalent experience. Proficiency with tools like IBM ISPF, SDSF, JCL, and familiarity with monitoring and batch processing tools, as well as certifications like IBM Certified System Administrator, are often expected. Strong analytical thinking, communication, and teamwork skills are crucial for effectively addressing technical issues and collaborating with cross-functional teams. These abilities ensure prompt issue resolution and maintain the stability and reliability of critical business systems.

Is mainframe support still in demand?

Mainframe support professionals are still in demand due to the continued reliance of large organizations on mainframe systems for critical operations. Skills in COBOL, JCL, and mainframe troubleshooting remain valuable, especially in finance, government, and insurance sectors where legacy systems are prevalent.

What are popular job titles related to Mainframe Support jobs in Arkansas?

For Mainframe Support jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Mainframe Support jobs in Arkansas look for?

The top searched job categories for Mainframe Support jobs in Arkansas are:

Infographic showing various Mainframe Support job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $91,808 per year, or $44.1 per hour.

(USA) Senior, Systems and Infrastructure Engineer

Walmart

Decatur, AR • On-site

$80K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 hours ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,473 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...As a Mainframe Senior Systems and Infrastructure Engineer, you will lead the maintenance, automation, and optimization of critical infrastructure systems software to ensure high availability and performance. This role involves designing and implementing scalable solutions and automating routine tasks using advanced scripting and configuration management tools. You will collaborate across teams to assess requirements, resolve complex issues, and support infrastructure growth aligned with business objectives. Your expertise will drive continuous improvement in system reliability, security, and operational efficiency within a dynamic technology environment.
About the team:
The Mainframe Independent Software Vendor team manages third-party software critical to operations, security, data management, scheduling, and connectivity. They ensure secure, reliable software deployment through ownership accountability, access controls, documentation, upgrades, vendor coordination, and compliance with enterprise standards. Serving as a bridge between engineering, security, audit, and vendors, the team accelerates issue resolution, reduces risk, supports audit readiness, and proactively addresses vulnerabilities. Their work helps maintain stable, secure, and resilient mainframe systems that support uninterrupted enterprise operations. What you'll do...
  • Own the end-to end lifecycle of ISV products on z/OS, including installation, configuration, maintenance, upgrades, patching, and enhancements. 
  • Lead complex incident investigation, root-cause analysis, and cross-team/vendor resolution to minimize risk/downtime. 
  • Maintain centralized repositories of issues, resolutions, runbooks, configuration standards, and operational knowledge. 
  • Ensure configuration standardization, release consistency, security remediation, and compliance with enterprise requirements. 
  • Govern change management, access controls, audit readiness, documentation, and approval processes. 
  • Monitor ISV health, performance, reliability, leveraging AI-assisted analytics to identify risks and accelerate resolution. 
  • Provide technical leadership, mentor associates, and drive adoption of operational standards/best practices. 
  • Develop automation and AI-enabled solutions using JCL, REXX, Python, SQL, and integration tooling to improve efficiency  

 
What you'll bring:
  • Expertise in z/OS ISV lifecycle management, including onboarding, upgrades, configuration management, decommissioning, and vendor coordination. 
  • Experience supporting complex z/OS and Parallel Sysplex environments, including maintenance, performance monitoring, and issue resolution. ​
  • Strong troubleshooting, escalation, and solution evaluation skills. 
  • Knowledge of security, compliance, access governance, vulnerability remediation, and audit readiness. 
  • Proficient in JCL, TSO, REXX, Python, and SQL automation. 
  • Experience using AI-assisted tools for observability, incident analysis, anomaly detection, documentation, and automation. 
  • Hands-on experience with key ISV products, including BMC, Compuware, Control-M, Mobius, Connect Direct, Tectia SSH, SAS, and MXG. 
  • Available for on-call support and incident resolution. 

 
 
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 3 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 5 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, information systems, information technology, or related area. and 1 Year of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 805 Se Moberly Ln., Bentonville, AR 72712, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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