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Mainframe Racf Jobs in Pennsylvania (NOW HIRING)

Help Desk Support :: Harrisburg, PA

Harrisburg, PA · On-site

$20.25 - $27.75/hr

... mainframe, LAN and User IDs and passwords through RACF or Active Directory • Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers ...

Help Desk Analyst - Harrisburg, PA/On-Site

Harrisburg, PA · On-site

$20.25 - $27.75/hr

... mainframe, LAN and User IDs and passwords through RACF or Active Directory • Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

... mainframe, LAN and User IDs and passwords through RACF or Active Directory • Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers ...

Help Desk Analyst-Tier 1

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory * Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate ...

Showing results 21-26

Mainframe Racf information

See Pennsylvania salary details

$10

$53

$72

How much do mainframe racf jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for mainframe racf in Pennsylvania is $53.51, according to ZipRecruiter salary data. Most workers in this role earn between $47.21 and $60.72 per hour, depending on experience, location, and employer.

What is a Mainframe RACF?

A Mainframe RACF job involves managing and administering the Resource Access Control Facility (RACF), which is IBM's security system for mainframe environments. Professionals in this role are responsible for defining and maintaining user access, implementing security policies, and ensuring compliance with organizational and regulatory requirements. They monitor and troubleshoot security-related issues, manage RACF databases, and support audits. This role requires expertise in mainframe security, RACF commands, and system administration.

What are the typical responsibilities of a Mainframe RACF administrator?

Mainframe RACF administrators are responsible for managing user access, creating and maintaining security profiles, and ensuring the integrity of sensitive data within mainframe environments. Daily tasks often include responding to access requests, performing security audits, and troubleshooting RACF-related issues. They also collaborate closely with application developers, compliance teams, and other IT staff to enforce security policies and support business requirements. This role requires a proactive approach to identifying potential threats and facilitating continuous improvement of security practices within the organization.

What are the key skills and qualifications needed to thrive in the Mainframe RACF position?

To thrive as a Mainframe RACF specialist, you need strong expertise in IBM mainframe environments, thorough knowledge of RACF security administration, and a solid understanding of access control and compliance standards. Experience with tools such as IBM z/OS, TSO/ISPF, JCL, and specific RACF utilities, along with certifications like IBM Certified System Administrator (z/OS), is highly beneficial. Exceptional attention to detail, problem-solving abilities, and clear communication skills are important soft skills for this role. These competencies are vital to ensuring data security, regulatory compliance, and effective collaboration across large IT teams in critical enterprise environments.

What are the most commonly searched types of Mainframe Racf jobs in Pennsylvania?

The most popular types of Mainframe Racf jobs in Pennsylvania are:

What job categories do people searching Mainframe Racf jobs in Pennsylvania look for?

The top searched job categories for Mainframe Racf jobs in Pennsylvania are:

Infographic showing various Mainframe Racf job openings in Pennsylvania as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $111,293 per year, or $53.5 per hour.

Help Desk Support :: Harrisburg, PA

Harrisburg, PA • On-site

$20.25 - $27.75/hr

Full-time

Re-posted 5 days ago


Job description

This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful.
PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't have people and customer service skills.
The Help Desk Analyst performs the skills listed below-
• Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.
• Investigates and resolves computer software and hardware problems of users.
• Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
• Talks with technical and non-technical co-workers to research problem and find solution.
• Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions.
• Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
• Follow quality standards and displays strong customer service skills.
• Able to work in a team environment.
• Complete assigned tasks.
• Excellent communication skills; both written and spoken.
• Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory
• Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers.
• Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues.
Required Skills:
• Experience with call tracking and ticketing software
• Attentive to details and ability to be resourceful (using supplied documentation)
• Ability to support users with limited knowledge of computers, software, hardware, and systems
• Above average communication skills and telephone manner.
• Excellent organizational skills
• Basic User & Security Group Active Directory administration
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
• Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
• 1+ years previous IT Service Desk and/or Call Center experience required.
***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.***

Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
1+ years' previous IT Service Desk and/or Call Center experience required
Required
1
Years
Experience with call tracking and ticketing software
Required
1
Years
Attentive to details and ability to be resourceful (using supplied documentation)
Required
1
Years
Ability to support users with limited knowledge of computers, software, hardware and systems
Required
1
Years
Above average communication skills and telephone manner.
Required
1
Years
Basic User & Security Group Active Directory administration
Required
1
Years
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
Required
1
Years
Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
Required
1
Years
Excellent organizational skills
Required
0
You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
Required
0