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Mail Order Pharmacy Jobs (NOW HIRING)

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Mail Order Pharmacy information

What are the most common challenges faced by professionals working in a mail order pharmacy, and how can they be managed?

Professionals in a mail order pharmacy often encounter challenges such as managing high prescription volumes, ensuring timely and accurate medication delivery, and maintaining effective communication with patients and healthcare providers remotely. Staying organized, utilizing pharmacy management software efficiently, and adhering to strict protocols are crucial for success. Additionally, teamwork and clear communication with other pharmacy staff and customer service representatives help address complex medication orders and resolve patient concerns promptly.

What is a mail order pharmacy?

A mail order pharmacy is a service that allows patients to receive their prescription medications through the mail, rather than picking them up at a local pharmacy. Typically, patients can order medications online, by phone, or through their healthcare provider, and the pharmacy ships the prescriptions directly to their home. This service is often used for maintenance medications that are taken regularly, and it can offer cost savings, convenience, and automatic refills. Mail order pharmacies are especially beneficial for people with chronic conditions who require ongoing medication management.

What is the difference between Mail Order Pharmacy vs Pharmacist?

AspectMail Order PharmacyPharmacist
CredentialsLicensed Pharmacists typically oversee operationsLicensed Pharmacists with state licensure
Work EnvironmentRemote or centralized distribution centersRetail stores, hospitals, clinics
Industry UsagePart of pharmacy services, often onlineDirect patient care, medication management
Common Search IntentUnderstanding roles, job opportunitiesCareer info, responsibilities, qualifications

Mail Order Pharmacy involves pharmacists managing medication distribution remotely, often through online platforms, focusing on dispensing prescriptions to patients' homes. Pharmacists, on the other hand, work directly with patients in retail or clinical settings, providing medication counseling and healthcare advice. While both roles require licensure and pharmaceutical knowledge, their work environments and daily tasks differ significantly.

What are the key skills and qualifications needed to thrive in a mail order pharmacy role, and why are they important?

To thrive in a Mail Order Pharmacy role, you need a solid understanding of pharmaceutical practices, attention to detail, and pharmacy technician certification or relevant licensure. Familiarity with pharmacy management systems, prescription processing software, and automated dispensing technology is typically required. Strong organizational skills, accuracy, and effective communication are crucial soft skills for managing high prescription volumes and collaborating with patients and healthcare providers. These skills ensure safe, efficient, and compliant medication dispensing in a fast-paced, remote pharmacy environment.
More about Mail Order Pharmacy jobs
What cities are hiring for Mail Order Pharmacy jobs? Cities with the most Mail Order Pharmacy job openings:
What states have the most Mail Order Pharmacy jobs? States with the most job openings for Mail Order Pharmacy jobs include:
Infographic showing various Mail Order Pharmacy job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Pharmacy Inventory Specialist - Pharmacy Technician, Mail Order Pharmacy (Randolph)

Boston Medical Center

Boston, MA • On-site

$19 - $23/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Boston Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

549th of 1,055 rated hospitals


Job description

POSITION SUMMARY:

Under the direction of the Outpatient Pharmacy Purchasing Manager and Outpatient Pharmacy Purchasing Supervisor, and according to department policies and procedures, and guidelines, the individual is responsible for supporting all aspects pertaining to the procurement of outpatient, retail, mail order pharmacy pharmaceuticals, Durable Medical Equipment Prosthetics Orthotics and Supplies (DMEPOS), and maintenance of pharmacy medication and associated supplies. This includes but is not limited to: purchasing medications and pharmacy supplies monitoring inventory levels, rotating stock, and effectively utilizing return process to ensure proper credit is received from drug wholesaler.

Position: Pharmacy Inventory Specialist

Department: Mail Order Pharmacy (Randolph)

Schedule: Per Diem

ESSENTIAL RESPONSIBILITIES / DUTIES:

  • Maintains all purchasing invoice records appropriately by reviewing for accuracy and ensure proper storage/filing. Manages the Track & Trace database appropriately to maintain compliance with procedural requirements.
  • Facilitates the management of medication inventories by; making sure drug product is within date, rotate inventory as necessary, stored within USP guidelines, timely and accurate stocking of daily wholesaler deliveries.
  • Maintains all medication shelves and storage areas in a clean, organized, and orderly fashion.
  • Process all drug returns promptly and appropriately within the necessary management system. Adjust inventory levels as needed when returns are processed. Makes sure packaged returns meet manufactures and wholesaler shipping requirements. Reviews invoices to reconcile credits processed.
  • Ensures assigned tasks are accurate and reviewed by supervising personnel as required before completing critical tasks; e.g. order submission, importing/exporting of data
  • Ability to run then review key reports from pharmacy system to help identify problems within the suggested daily order based on pharmacy par levels and drug budget before transmissions of daily orders. Identifies proper Purchase Order (PO) numbers for each facility when placing drug orders.
  • Responsible for Secure File Transfer Protocol (SFTP) transmissions and Electronic Data Interchange (EDI) files (importing and exporting of drug inventory files) and then verify successful transmission.
  • Responsible for identifying defaults in EDI transmissions and alerting management to discuss plan of correction.
  • Ability to make sound decisions and conduct follow up calls for problematic medications deliveries to the facility, from the wholesaler.
  • Responsible for tracking dropship medications within and out of the hospital and maintain supportive documentation; e.g. invoices.
  • Reports to the supervisor immediately any incorrect shipments and other safety issues. Perform cycle counts inventories including counting, investigating, and rectifying discrepancies.
  • Remains informed by reading all department communications.
  • Maintain filing system for daily transaction documents. Process appropriate paperwork for transferring medication and supplies.
  • Performs all department required quality assurance responsibilities.
  • Adheres to department and hospital standards, including the following:
  • Exhibits model AIDET behaviors.
  • Conforms to the hospital standard of contact so that the best possible customer service and patient care may be provided:
  • Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer-focused manner.
  • Maintains maintain strict confidentiality of all personal/health sensitive information.
  • Anticipates and is responsive to the service needs of the pharmacist relative to supporting pharmacy services.
  • Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals.
  • Follows established Hospital infection control and safety procedures.

Performs other related tasks as needed.

JOB REQUIREMENTS

EDUCATION:

Required: High school diploma or equivalent degree and strong mathematical skills.

Preferred : Some college, and associates or Bachelor's degree

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Required - Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy.

Required - National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT)

EXPERIENCE:

Requires at least 3 - 4 years of related experience (shipping, receiving, material handling, or maintaining inventory or pharmacy experience preferred)

KNOWLEDGE AND SKILLS:

  • Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability
  • Ability to work independently to accomplish assigned daily tasks to expectation, consistently, and on-time.
  • Familiarity with 340B and Wholesale Acquisition Cost (WAC) ordering and dispensing.
  • Experience with QS1 - NRX or similar outpatient pharmacy operating system.
  • Effective and strong interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
  • Strong analytical and mathematical skills.
  • Ability to multi-task, prioritize essential tasks and meet deadlines.
  • Microsoft Office; Excel, Word; and ability to adapt to specialized inventory/stock control software to track and record inventory levels.
  • Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand.
  • Physical ability to lift heavy loads as required for filling medication supply orders.
  • Must maintain the required level of competency to perform the essential duties and responsibilities.

Compensation Range:

$20.43- $28.61

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.


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About Boston Medical Center

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Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996