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Macys Jobs in Virginia (NOW HIRING)

Macy's

Manager, Sales and Customer Service

Richmond, VA · On-site

$56K - $93K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Manager, Sales and Customer Service

Arlington, VA · On-site

$64K - $107K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Manager, Sales and Customer Service

Arlington, VA

$58K - $66K/yr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

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How much do macys jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for macys in Virginia is $39.84, according to ZipRecruiter salary data. Most workers in this role earn between $30.96 and $51.97 per hour, depending on experience, location, and employer.

What is a Macy's job?

A Macy's job refers to employment at Macy's, a major American department store chain. Macy's offers various positions in retail sales, customer service, merchandising, management, and corporate roles. Employees are responsible for assisting customers, stocking merchandise, processing transactions, and maintaining store standards. Depending on the role, benefits may include competitive pay, discounts, and career growth opportunities.

What is the typical work environment and team structure for employees at Macy's?

Macy's employees usually work in a bustling retail setting, interacting with both customers and team members throughout their shifts. Most roles are part of a larger team, often collaborating with sales associates, department managers, and support staff to meet daily operational and customer service goals. The structure encourages open communication and joint problem-solving, especially during busy sales periods or promotional events. Team members benefit from supportive leadership, ongoing training, and the opportunity to cross-train in multiple departments, which can aid career growth within the company.

What are the key skills and qualifications needed to thrive in the Macy's position, and why are they important?

To thrive at Macy's, candidates typically need strong customer service skills, retail sales experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and loss prevention protocols is often required. Exceptional communication, teamwork, and adaptability are important soft skills that help build rapport with customers and colleagues. These abilities are critical for delivering a positive shopping experience, meeting sales goals, and contributing to a collaborative retail environment.

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Infographic showing various Macys job openings in Virginia as of August 2026, with employment types broken down into 46% Full Time, 52% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $82,876 per year, or $39.8 per hour.

Manager, Starbucks - Tysons Corner Center

Mclean, VA • On-site

Macy's
Retail • 10K+ employees

6.3

Company rating: 6.3 out of 10

Based on 861 frontline employees who took The Breakroom Quiz

6th of 21 rated department stores

People enjoy working here

Recommended by students

Respectful managers

Learn more about Macy'sexternal

$53K - $89K/yr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Starbucks is responsible for the overall operation and performance of the licensed Starbucks café inside Macy's. The Manager ensures an efficient, professional, safe, and profitable business while upholding Starbucks brand standards and Macy's Foods Division expectations. The Manager oversees daily operations, drives sales and profitability, and fosters a positive, inclusive team culture. Through strong leadership, operational excellence, and partnership with both Starbucks and Macy's leadership, the Manager delivers an exceptional customer experience and ensures the café consistently meets brand, quality, and financial goals.
What You Will Do
  • Oversee all aspects of café operations, ensuring a safe, efficient, and brand-right environment that meets Starbucks, Macy's Foods Division, and Health Department standards.
  • Recruit, hire, train, and develop Supervisors and Baristas, building a motivated and high-performing team.
  • Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy's service expectations.
  • Ensure consistent preparation, presentation, and merchandising of all food and beverage products in alignment with Starbucks standards.
  • Develop and execute schedules and labor plans that optimize productivity, control costs, and maintain excellent service levels.
  • Manage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs and stay within budget.
  • Review financial reports and take appropriate action to meet sales, expense, and profit goals.
  • Ensure full compliance with food safety, sanitation, and health regulations while maintaining a clean and organized café environment.
  • Oversee cash handling, point-of-sale operations, and adherence to all financial policies and procedures.
  • Build strong partnerships with Macy's leadership and Starbucks District Managers to align on strategy, goals, and operational priorities.
  • Serve as a role model in professionalism, appearance, communication, and alignment with company values.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need
Operational & Financial Management: Drive sales, manage expenses, and achieve profitability through effective scheduling, cost control, inventory, vendor management, and data-driven decision-making.
Leadership & Team Development: Coach, train, and retain high-performing teams while fostering a positive, inclusive, and productive work environment.
Customer Service Excellence: Ensure the service basics of Connect, Anticipate, Personalize, and Own are met to deliver an exceptional customer experience.
Food Quality, Safety & Compliance: Ensure excellence in food and beverage preparation, recipe execution, and adherence to sanitation and health regulations.
Communication, Collaboration & Strategic Thinking: Effectively communicate across teams, collaborate with store leadership, and apply creative, strategic problem-solving to drive business results.
Who You Are
  • Candidates with a High School diploma or equivalent and 2+ years of retail, restaurant, or food service management experience are encouraged to apply. Starbucks or Starbucks licensed café experience preferred.
  • Must be ServSafe certified or have food handler permit as required by state or local health department.
  • Must be able to successfully obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period.
  • This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
  • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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What Macy's employees say

Pay

Benefits

Hours and flexibility

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