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Macro Helix Jobs (NOW HIRING)

McKesson

Sr. Product Support Analyst

Irving, TX

$28 - $30/hr

Macro Helix is looking for qualified candidates to join our team. The Product Support Analyst will provide essential service to our internal and external clients regarding our web-based 340B software.

McKesson

Sr. Product Support Analyst

Irving, TX

$28 - $30/hr

Macro Helix is looking for qualified candidates to join our team. The Product Support Analyst will provide essential service to our internal and external clients regarding our web-based 340B software.

Shannon Health

340B Analyst

San Angelo, TX · On-site

Experience with 340B split-billing or contract pharmacy software (e.g., Macro Helix, Sentry/Verity, etc.) (preferred). * Proficiency in data analysis and Microsoft Excel; strong attention to detail ...

Shannon Health

340B Analyst

San Angelo, TX

Experience with 340B split-billing or contract pharmacy software (e.g., Macro Helix, Sentry/Verity, etc.) (preferred). * Proficiency in data analysis and Microsoft Excel; strong attention to detail ...

Yale New Haven Health

Pharmacy Technician

Hamden, CT · On-site

$17.50 - $21.25/hr

Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days.

Yale New Haven Health

Pharmacy Tech

Hamden, CT · On-site

$17.25 - $21/hr

Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days.

Yale New Haven Health

Pharmacy Tech

Hamden, CT · On-site

$17.25 - $21/hr

Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days.

Yale New Haven Health

Pharmacy Technician

Hamden, CT · On-site

$17.50 - $21.25/hr

Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days.

Yale New Haven Health

Pharmacy Technician

Hamden, CT · On-site

$17.25 - $21/hr

Review reports from Macro Helix and the management of our 340B inventory. Report any discrepencies to management and review weekly for prescriptions not picked up and return to stock every 14 days.

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Macro Helix information

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$11

$29

$63

How much do macro helix jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for macro helix in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What is Macro Helix?

Macro Helix is a healthcare technology company that specializes in providing software solutions for pharmacies, particularly focusing on 340B program management, split billing, and pharmacy revenue optimization. Their products help hospitals and health systems manage compliance, maximize savings, and streamline operations related to federal drug discount programs. Macro Helix’s tools are widely used to ensure accurate tracking and reporting, making it easier for healthcare organizations to navigate complex pharmacy regulations and reimbursement structures.

What is the difference between Macro Helix vs Data Analyst?

AspectMacro HelixData Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like CCNA, CompTIABachelor's degree in Statistics, Mathematics, or related; certifications like CAP, Microsoft Data Analyst Associate
Work EnvironmentIT departments, healthcare, finance, and enterprise settingsBusiness, finance, healthcare, and technology sectors
Employer & Industry UsageUsed by healthcare providers, IT firms, and enterprise organizations for system managementUsed by corporations, consulting firms, and government agencies for data interpretation

Macro Helix and Data Analyst roles share some technical skills and industry overlap, but Macro Helix focuses more on healthcare IT systems and enterprise software management, while Data Analysts primarily interpret and visualize data across various industries. Both roles require relevant certifications and work in similar environments, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Macro Helix Analyst, and why are they important?

To succeed as a Macro Helix Analyst, you typically need a background in pharmacy, finance, or healthcare analytics, as well as experience with 340B program management. Familiarity with Macro Helix software, data analysis tools like Excel or SQL, and relevant certifications such as CPhT or pharmacy technician licenses are often required. Strong attention to detail, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure accurate compliance, optimize program performance, and support healthcare organizations in maximizing 340B savings.

How does working at Macro Helix as a pharmacy software specialist involve cross-functional collaboration?

At Macro Helix, pharmacy software specialists frequently collaborate with cross-functional teams including pharmacists, IT professionals, compliance experts, and customer support staff. This teamwork ensures that software solutions are tailored to meet regulatory requirements and the operational needs of pharmacies. Regular communication and project meetings are common, allowing specialists to share insights, address challenges, and deliver seamless product updates. This collaborative environment not only strengthens problem-solving skills but also exposes team members to various aspects of the pharmacy and healthcare technology industry.
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Macro Helix jobs near you
Sr. Product Support Analyst

Sr. Product Support Analyst

McKesson Corporation

Irving, TX • On-site

$28 - $30/hr

Full-time

Posted 13 days ago

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

41st of 73 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Job Description
Macro Helix is looking for qualified candidates to join our team. The Product Support Analyst will provide essential service to our internal and external clients regarding our web-based 340B software.
Compensation
  • Target compensation for this role is $28.00 - $30.00/hour, depending on experience.
  • This position is eligible for a 5% annual bonus.

Location & Schedule
  • This is a hybrid role based in Las Colinas (Irving, TX) with two (2) required in-office days per week.
  • Candidates must be local and able to commute to the office.
  • Standard shift is 12:00 PM - 9:00 PM CST, Monday-Friday.
  • On in-office days, the schedule may include a flexible split shift to complete the full 8-hour workday.

Key Responsibilities
  • Responsible for interfacing Macro Helix customers to handle a variety of 340B questions and functions about 340B Architect and other McKesson/Macro Helix software.
  • Train end users, answer application questions, and provide training aids.
  • Serve as customers' subject matter expert, educating them on 340B rules/regulations, processes, and software functionality.
  • Receiving inbound calls, emails, and requests directly from clients or internal employees to determine root cause and resolve or escalate as necessary following standard operating procedures.
  • Provide high-level analytics, reporting, and other support as needed.
  • Build and enhance customer relations to promote program success and product improvement.
  • Meet or exceed defined customer service levels to achieve targeted customer satisfaction goals.

Minimum Requirements
Degree or equivalent and typically requires 2+ years of relevant experience.
Critical Skills
  • Product applications support experience.
  • Strong troubleshooting, critical thinking, and analytical skills
  • Strong verbal and written communication skills
  • Working knowledge of a wide variety of software, hardware & PC operating systems
  • Demonstrated ability to handle calls & act as a resolution point for issues & prevent issues from escalating further.
  • Familiar with Microsoft Office applications with strong Excel skills
  • Technical proficiency in software applications and the utilization of Web-based training applications
  • Advanced Microsoft Office proficiency

Additional Knowledge & Skills
  • Strong organizational skills with the ability to work through a large caseload per SLA requirements.
  • Experience with 340B Architect and Macro Helix division exposure a plus
  • Knowledge of the 340B program a plus
  • High degree of self-motivation and ability to work independently.
  • Strong interpersonal, communication, negotiation, and customer service skills

This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
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