Lumberjack No Experience Jobs (NOW HIRING)

Salary: $9.00 Hourly
Location : Main Campus
Job Type: Student (Non-Work Study)
Job Number: 202600556
Org: Telecommunication & Networking
Opening Date: 07/01/2026
Closing Date: 11/1/2026 11:59 PM Central
FLSA: Non-Exempt
Primary Contact: Ashley Johnson
Department Phone #: (936) 468-4357
Department Email: helpdesk@sfasu.edu
Salary Grade: 0
Projected Start Date: 07/13/2026
SUMMARY
JOB DESCRIPTION
This is a student position responsible for assisting in providing technical support to university students, faculty, and/or staff. Position may be responsible for assisting in a variety of department functions including but not limited to maintaining printing supplies in student printing across campus, working with 3D printing services, assisting in computer labs, answering and resolving telephone help desk calls, receiving and releasing computers for service, and resolving computer hardware/software issues. Works under close supervision, with minimal latitude for the use of initiative and independent judgment.
QUALIFICATIONS
The minimum education required for admittance as a student at Stephen F. Austin State University.
No direct experience is required. Training and instruction will be provided.
ESSENTIAL JOB FUNCTIONS

1. Assists with patron phone calls, answers and resolves help desk telephone calls, and directs other calls appropriately.
2. Performs hardware/software maintenance on computers checked in by students.
3. Assists general patrons with technical needs.
4. Works with other technical departments in troubleshooting activities.
5. Assists with special projects as assigned.

NON-ESSENTIAL JOB FUNCTIONS

1. Performs other related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESThe individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

1. Ability to communicate professionally and courteously with university faculty and staff, students, and the general public.
2. Ability to understand and follow instructions.
3. Ability to deliver positive customer service experience.

SPECIAL INSTRUCTIONS TO APPLICANT
This position is located at the Help Desk inside the Lumberjack Learning Lab in the Library.
Ability to work 17-20 hours/week and up to 26.5 hours/week is required.
Selected students will be required to complete a background check prior to starting work.
SPECIAL CONDITIONS OF EMPLOYMENT
Safety Statement
A student must be enrolled in six or more semester hours to be eligible for student employment during the fall or spring semesters. To be eligible for student employment during the summer, a student must be enrolled in three or more semester hours or be registered for courses in the upcoming fall semester.
Student assistants may not hold any other type of position such as a graduate assistantship or temporary casual employment at the same time that they are employed as a student assistant.
SFA's breathtaking campus is located in the heart of East Texas in Did you know that if you live in the Houston or Dallas areas, Nacogdoches may actually be closer than Austin? It's true!
SFA's salary grade table can be found in the pay grade structure section on the
Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at
Stephen F. Austin State University (SFA) is committed to providing a safe environment for its students and the broader campus community. SFA's police department actively works to prevent and respond to criminal activity through various measures, including comprehensive reporting practices and emergency alert systems.The university's details on-campus crime statistics, including incidents of forcible sex offenses, burglary, motor vehicle theft, and aggravated assault.
This position is not eligible for benefits.
01
Which of the following best represents your current student classification?

• Entering Freshman
• Freshman
• Sophomore
• Junior
• Senior
• Graduate Student

02
What is your major?
03
I understand that the work schedule is 17-20 hours/week with the ability to work up to 26.5 hours/week.

• No
• Yes

04
I understand that a background check is required for employment in this position.

• No
• Yes

Required Question