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Lucid Technologies Jobs in Raleigh, NC (NOW HIRING)

Lucid Software

Product Support Specialist

Raleigh, NC · On-site

These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more ...

Lucid Software

Compliance Manager

Raleigh, NC · On-site +1

These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more ...

Lucid Software

Product Manager, AI

Raleigh, NC · On-site

Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace ...

Lucid Software

Office Manager - Part-Time

Raleigh, NC · On-site

Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace ...

Lucid Software

Product Manager, AI

Raleigh, NC · On-site +1

Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace ...

Lucid Software

Security Analyst

Raleigh, NC · On-site

Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace ...

Lucid Software

Security Analyst

Raleigh, NC · On-site +1

Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace ...

Lucid Software

Sr. Product Manager, Dev Platform

Raleigh, NC · On-site

$123K - $162K/yr

Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace ...

Lucid Software

Sr. Product Manager, Dev Platform

Raleigh, NC · On-site +1

$123K - $162K/yr

Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace ...

Lucid Software

Revenue Operations Analyst II

Raleigh, NC · On-site +1

These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more ...

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Lucid Technologies information

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How much do lucid technologies jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for lucid technologies in Raleigh, NC is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.10 per hour, depending on experience, location, and employer.

What is Lucid Technologies?

Lucid Technologies generally refers to companies or organizations named 'Lucid Technologies' that specialize in various technology solutions, such as software development, IT services, or cloud computing. The specific focus and offerings can vary depending on the company, but they often provide innovative tech solutions to businesses or individuals. It's important to verify the exact company, as there are multiple organizations with similar names in the technology sector. Some may focus on enterprise software, while others might provide consulting or data analytics services.

What are the key skills and qualifications needed to thrive as a Lucid Technologies employee?

To thrive at Lucid Technologies, you generally need a strong background in software engineering, data analytics, or relevant IT fields, often supported by a degree in computer science or related disciplines. Familiarity with programming languages (such as Java, Python, or JavaScript), cloud computing platforms, and agile development tools is typically required. Excellent problem-solving abilities, teamwork, and effective communication skills help employees stand out in collaborative and innovative environments. These skills and qualities are crucial for driving technological solutions and meeting the evolving needs of clients and projects.

What are some common challenges faced by professionals working at Lucid Technologies, and how can new hires prepare for them?

Professionals at Lucid Technologies often work on cutting-edge projects that require adaptability and continuous learning, as technology and client needs evolve rapidly. New hires may find it challenging to keep pace with shifting priorities and the high standards for innovation. To prepare, it's helpful to familiarize yourself with agile methodologies, actively seek feedback, and engage in ongoing professional development. Collaboration and clear communication with cross-functional teams are also essential to navigate complex projects successfully.

What is the difference between Lucid Technologies vs Network Engineer?

AspectLucid TechnologiesNetwork Engineer
Required CertificationsTypically includes Cisco, CompTIA, or vendor-specific certificationsOften requires Cisco CCNA, CCNP, or CompTIA Network+
Work EnvironmentPrimarily in IT consulting, software development, or tech servicesIn data centers, corporate offices, or telecom environments
Employer & Industry UsageUsed by tech firms, consulting companies, and software providersCommon in telecommunications, IT departments, and network service providers

Lucid Technologies and Network Engineer roles share similar certifications and work environments, but Lucid Technologies often focuses on software solutions and consulting, while Network Engineers specialize in designing and maintaining network infrastructure.

What are popular job titles related to Lucid Technologies jobs in Raleigh, NC?

For Lucid Technologies jobs in Raleigh, NC, the most frequently searched job titles are:

Lucid Technologies jobs near you
Infographic showing various Lucid Technologies job openings in Raleigh, NC as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $38,891 per year, or $18.7 per hour.

Product Support Specialist

Lucid Software

Raleigh, NC • On-site

Full-time

Re-posted 24 days ago

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
As a Technical Product Support Specialist on the Customer Operations team, you will be on the front lines interacting with Lucid's customers. You will be expected to drive solutions with professional communication and internal cross collaboration.
You'll help launch Lucid's newest cutting edge products and features and have the opportunity to impact how we help thousands of people around the world through our help centers, online communities, and email support. You will work closely with various functions within Lucid to surface user issues, to help make our products better, and to streamline our internal operations. You own the relationships between Lucid Software products and users. You are the expert on building dynamic, high quality online communities and user engagement. You cultivate relationships with some of our most active users. You are well-versed in online community trends, technology, and strategies and are comfortable representing Lucid publicly. You will help us on our quest to expand into social media.
You will write about complex things in a simple way and can balance business and user needs. You'll work cross-functionally to develop customer support content based on user feedback, analytics, product requirements, and UX best practices. You'll write our help center content, come up with innovative ways to educate customers, and help millions of people around the world get the most out of Lucid products.
Responsibilities
  • Develop and maintain product expertise and work closely with other support and product team members to resolve user issues
  • Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
  • Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues and bugs.
  • Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
  • Represent Lucid by growing and managing a Lucid product community, building healthy relationships with users to resolve issues, and driving community strategies to ensure forum health and users' questions/feedback receive quality, timely answers.
  • Effectively build relationships and value with Lucid's customers by providing exceptional support tailored to our customer's needs
  • Contribute to content strategy, helping develop clear Help Center and user education content and analyze user behavior data and make content improvements based on metrics.

Requirements
  • 2 years practical work experience and/or a Bachelor's degree with strong academic performance.
  • A strong sense of personal ownership and responsibility
  • Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results.
  • Ability to translate complex technical ideas into simple, easy to understand content
  • Strong written and verbal communication skills (both internally and externally)
  • Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
  • Detail-oriented, organized and a good team player
  • Bias towards finding solutions versus shutting down ideas
  • This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).

Preferred qualifications
  • Experience optimizing systems and driving improvements
  • Basic Project Management experience
  • Teaching or mentoring experience
  • A strong understanding of user experience principles
  • Technical aptitude and troubleshooting skills
  • Experience working with AI Agent or curating LLMs

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