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Lsr Jobs in Ohio (NOW HIRING)

Bilingual- Spanish preferred Dividend LSR III At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and ...

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Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

Ability to supervise and manage the functions listed in the CSR, LSR and SA s. * Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion ...

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Lsr information

See Ohio salary details

$121.2K

$160.2K

How much do lsr jobs pay per year?

As of Aug 6, 2026, the average yearly pay for lsr in Ohio is $158,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $158,800.00 and $158,800.00 per year, depending on experience, location, and employer.

What is an LSR?

An LSR (Loan Servicing Representative) is responsible for managing and processing loan payments, handling customer inquiries, and ensuring compliance with financial regulations. They assist borrowers with account issues, payment plans, and loan modifications. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to thrive as an LSR?

To thrive as a LSR (Loan Servicing Representative), you need a solid understanding of loan products, account management, and financial regulations, typically supported by experience in banking or lending. Familiarity with loan servicing software, document management systems, and compliance tools such as FIS or Black Knight is essential. Strong attention to detail, excellent communication skills, and the ability to handle sensitive information with discretion set top candidates apart. These skills ensure accurate loan administration, seamless customer support, and strict adherence to industry standards.

What does an LSR do?

As a Loan Servicing Representative, your daily tasks usually include processing payments, managing escrow accounts, handling customer inquiries, and updating loan records. You may collaborate with other departments to resolve account discrepancies or support customers experiencing financial hardship. The role often requires balancing administrative precision with providing clear, helpful service to clients. By ensuring accuracy and customer satisfaction, LSRs play a key part in a well-functioning lending operation.

What job categories do people searching Lsr jobs in Ohio look for? The top searched job categories for Lsr jobs in Ohio are:
Infographic showing various Lsr job openings in Ohio as of July 2026, with employment types broken down into 75% Full Time, 16% Part Time, and 9% Nights. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $158,105 per year, or $76 per hour.

Dividend LSR III

Fifth Third

Cincinnati, OH โ€ข On-site

Full-time

Posted 2 days ago

New


Job description

Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Loan Resolution Specialists work hand-in-hand across multiple departments including legal, compliance, operations, customer support and servicing. Providing the highest quality customer service while working with our customers to identify and remedy any issues that may arise.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Communicates with late stage delinquent customers via outbound collection calls/emails/texts to resolve delinquency and reduce losses; recommends appropriate payment programs where applicable to assist customers experiencing a financial hardship
  • Promptly handles inbound customer calls/emails/texts directly or transferred from third-party sub-servicer related to delinquency, hardship, complaints, system shut-off, or loan assumptions
  • Communicates as necessary to third-party servicer account changes or required adjustments
  • Confers with existing customers by telephone and/or email in an attempt to resolve escalated complaint issues not related to product/contractor performance
  • Performs skip tracing activities as needed to locate and contact delinquent customers
  • Document all customer interactions/account activities with concise and detailed account notes
  • Adhere to all Dividend policies and procedures, including State and Federal collection regulations
  • Other projects and duties as assigned

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE& SKILLS REQUIRED:

  • High School diploma or equivalent
  • 3-4 years of Collections and Customer Service Experience
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • High-level proficiency in Microsoft Suite
  • Ability to multitask, prioritize projects, and report to several managers
  • A high level of enthusiasm, collegial attitude, and a willingness to perform a wide range of tasks
  • Ability to work independently as well as collaboratively
  • Desire to work in an entrepreneurial but highly professional culture
  • Experience with Salesforce preferred
  • Bilingual- Spanish preferred
Dividend LSR III

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45227

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.