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Department Information This posting may be used to fill future vacancies at this location. This posting is only open to residents of the State of Colorado at the time of submitting your application. If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado.

Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient. In addition to a great agency and rewarding, meaningful work, we offer: Distinctive career advancement opportunities throughout the state system; Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined; Contribution Plan plus 401K and 457 plans.

Member Contribution Rates. Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits; Medical and dental health plans; Short and long term disability coverage; Paid life insurance; 11 paid holidays per year plus vacation and sick leave; Wellness program, tuition reimbursement, training opportunities and more; Visit State of Colorado Employee Benefits. for more information; This position is compensated on a bi-weekly pay cycle.

Description of Job The Parole Case Manager provides structured community-based case management and supervision to individuals released to parole who have been assessed as requiring low-level supervision based on the current Community Supervision Tool, demonstrated stability in the community, compliance with supervision requirements, and progress toward successful completion of parole. The position promotes successful community reintegration and public safety through evidence-based case management, individualized case planning, regular client contact, monitoring of conditions and Parole Board requirements, identification of changing risk and needs, connection to community resources, and timely intervention when concerns arise. Parole Case Managers work collaboratively with Community Parole Officers, supervisors, treatment providers, community partners, and other criminal justice professionals and supports the Division's graduated supervision model by matching supervision resources to assessed risk and need, promoting successful completion of parole.

Job duties and responsibilities include but are not limited to: Managing an assigned caseload of individuals released to parole in accordance with statute, administrative regulation, Division policy, supervision standards, and evidence-based correctional practices. Conducting scheduled contacts with individuals under supervision and maintains required case contact standards based upon assigned supervision level and individual case circumstances. Develop, review, and update individualized case plans designed to address assessed criminogenic needs, reinforce protective factors, promote stability, and support successful completion of parole.

Use motivational interviewing, effective communication, problem-solving, and other evidence-based practices to encourage behavioral change and increase individual accountability. Monitor compliance with conditions of parole, Parole Board directives, treatment requirements, employment or educational expectations, residence requirements, financial obligations, and other individualized supervision requirements. Review available information to identify changes in behavior, circumstances, risk factors, or needs that may require intervention or a change in the supervision strategy.

Assist individuals in identifying and accessing appropriate community resources, including behavioral health treatment, substance use treatment, employment, education, housing, transportation, identification documents, benefits, and other stabilizing services. Consult with supervisory staff and Community Parole Officers regarding cases requiring enhanced supervision or enforcement-related action. Maintain accurate, complete, and timely case records.

Participate in case conferences, multidisciplinary meetings, training, quality-assurance activities, and other Division initiatives. Performs other duties as assigned. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: A1A1XX Corrections Case Manager I Minimum Qualifications: Experience Only: Three (3) years of relevant professional experience conducting inmate intake, applying risk/ need assessments (such as LSI, ORAS-CST, CTAP), drafting individualized case plans utilized evidence-based practices in a direct client-facing environment such criminal justice, corrections, probation/parole, case management, social services, behavioral health, community supervision, reentry services or closely related work Or Education and Experience: A combination of education in criminal justice, criminology, sociology, psychology, social work, human services, behavioral sciences, or another closely related field and experience as defined above equal to three (3) years Required Competencies Ability to manage an assigned caseload, prioritize responsibilities, maintain accurate records, and meet established deadlines and contact standards. Ability to interpret assessment information, recognize changes in risk or circumstances, identify concerns, and determine when supervisory consultation or transfer to a higher level of supervision is appropriate. Strong verbal and written communication skills with the ability to communicate clearly and professionally with individuals under supervision, coworkers, criminal justice partners, providers, and community stakeholders.

Ability to establish professional rapport while maintaining appropriate boundaries, accountability, and expectations. Ability to use motivational interviewing, problem-solving, reinforcement, and other evidence-informed techniques to encourage positive behavior and long-term stability. Ability to recognize escalating situations, maintain professionalism, use appropriate de-escalation strategies, and seek assistance when circumstances exceed the position's authority or responsibilities.

Ability to analyze information, exercise sound judgment, appropriately prioritize public safety concerns, and recognize matters requiring escalation. Demonstrated reliability, attention to detail, integrity, and responsibility for the quality and timeliness of assigned work. Ability to work effectively as part of a multidisciplinary supervision team and coordinate services with internal and external partners.

Ability to manage changing priorities, diverse client needs, and evolving operational requirements. Ability to work respectfully and effectively with individuals from diverse backgrounds and circumstances. Exercise sound judgment, maintains appropriate professional boundaries, protects confidential information, and performs duties consistent with the mission and values of the Colorado Department of Corrections.

Maintains professional working relationships with individuals under supervision, coworkers, treatment providers, community partners, law enforcement agencies, and other stakeholders. Self-control, a strong sense of ability to work in stressful, potentially violent situations. Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift.

Tolerance to stress, confinement, and high-stakes interaction. Ability to read and comprehend the English language. Ability to effectively communicate fluently in English both verbally and in writing.

Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind. Preferred Qualifications Bachelor's degree in criminal justice, criminology, sociology, psychology, social work, human services, behavioral sciences; Experience working in probation, parole, corrections, community corrections, pretrial services, reentry, or another community-based criminal justice program; Professional case-management experience involving justice-involved or other high-needs populations; Training or experience in motivational interviewing, cognitive-behavioral interventions, or other behavior-change strategies; Experience coordinating behavioral health, substance use, housing, employment, educational, or other community-based services; Experience documenting case activity in an electronic case-management system; Knowledge of Colorado's criminal justice, corrections, parole, probation, or community-resource systems; Demonstrated ability to recognize changes in client behavior or circumstances and appropriately escalate cases requiring increased supervision or intervention. IMPORTANT INFORMATION The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's).

Applicants that meet MQ's will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, Online Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration. Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above.

Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants. Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher.

Those rehired or reinstated after six months' separation will be calculated using the same formula for new hires and promotions. Please note that while this change in role may constitute a change in title and/or responsibility, salary adjustments are not guaranteed and may be influenced by factors such as internal pay equity, budget constraints, market benchmarks, or the individual's current compensation level. Any changes to compensation will be determined separately and communicated accordingly.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application. If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service

This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process. Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process. Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g

uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it. **You are encouraged to print a copy of this announcement for your records** Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position.

Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC's consideration of application for employment. Must be 21 years of age Possess a valid driver's license. Drivers must maintain a valid, non-restricted Colorado driver's license, obey traffic laws, and be able to safely operate a motor vehicle.

State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards. Eligibility to drive a State-owned vehicle, includes holding a valid Colorado driver's license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can disqualify drivers for up to seven years.

All State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle. Possess a high school diploma or GED Former State employees who were disciplinarily terminated or resigned in lieu of termination are required to: Disclose the details of the prior termination or resignation on the application. Explain why the circumstances of the prior separation should not disqualify them from the current position.

Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDOC. Have NO felony convictions, to include any actions defined in 5 U.S.C

301; U.S.C....