Looking Glass Jobs in Springfield, OR (NOW HIRING)

Brief Overview of the Housing and Outreach Services Director Position

The Homeless Youth Services Outreach & Housing Services Director is responsible for the effective & efficient operation and performance of all outreach and housing programs providing services to our homeless youth & families.

To learn more about this Director position, please download the full job description below.

Essential Qualifications

A Bachelor's degree is preferred. Professional experience may be accepted in lieu of education.

Certification or eligible to be certified as a Qualified Mental Health Associate or Traditional health Worker is preferred.

Knowledge of developmental issues of children, adolescents, and young adults, and working knowledge of issues related to youth experiencing homelessness is crucial for this role.

Compensation & Benefits

In order to hire and retain employees who truly share our mission to "build a better future for youth, adults, and families," we offer competitive benefits, compensation, a generous PTO accrual rate, and a positive work culture.

• Salary: $80k-$85k/year
• Schedule: Monday-Friday 8am-5pm, nights and weekends as needed with some on-call responsibilities per program needs
• The benefits package includes medical, dental, vision, 401(k) options, and more!
• Paid Time Off (PTO) accrual rate starts at ~18 hours per month, equivalent to 5.4 weeks/year in the first year of employment. PTO accrual rate increases with tenure at the agency, and is available to use starting the 1st of the month following the first 30 days of employment.
• Paid in-depth training to ensure a successful transition into the agency and position.
• May qualify for Oregon behavioral health loan repayment programs and federal Public Student Loan Forgiveness programs.

Overview of the Homeless Youth Services Program

Homeless Youth Services (HYS) provides a 24/7 crisis line, youth emergency shelter, young adult emergency center, crisis intervention, rural and urban street outreach, housing support, educational services, and case management for youth and young adults experiencing homelessness, housing instability, behavioral health challenges, or family conflict. Through a continuum of trauma-informed, youth-centered services, HYS helps young people access basic needs, build life skills, strengthen support systems, and achieve safety, stability, and self-sufficiency. HYS offers integrated support through a Registered Nurse (RN), Certified Alcohol and Drug Counselor (CADC), and multidisciplinary care teams that help youth navigate physical health, behavioral health, substance use, educational, and housing-related needs.

As a founding member of Lane County's Behavioral Health Resource Network (BHRN), HYS operates a 24/7 service assessment and referral line, connecting individuals to a network of 17 community partners providing behavioral health treatment, recovery support, housing assistance, and peer services throughout Lane County. HYS service locations include Station 7, PEER Shelter, New Roads Drop-In Center, New Roads School, the Rural Program in Cottage Grove, and mobile community-based and home-based services serving youth and families throughout Lane County.

About Looking Glass

Looking Glass Community Services is honored to be included among the top 100 best nonprofits list for 2025. We greatly value our employees and their dedication to serving our most vulnerable community members each day - this award is representative of their passion.

Our workforce and clientele represent a diverse set of people from all walks of life. As such, we are committed to fostering, cultivating, and preserving a culture of diversity and inclusion in the agency. All staff must embody and represent these, and other, Looking Glass agency values.

As a 501(c)(3) non-profit organization, we have proudly provided assistance to children, adolescents, and adults in our community, helping them lead more productive and fulfilling lives since 1970! Compassion is our cornerstone. We value providing the highest level of quality services to our clients, and we are committed to the pursuit of cultural awareness. Looking Glass is committed to recruiting employees who reflect the diversity of our community and the youth and families we serve.

If you are looking to experience the best practices in social services with top professionals, Looking Glass Community Services is the place for you!

In compliance with applicable laws and licensing requirements, Looking Glass Human Resources Department conducts a background check on all new employees, non-paid staff (volunteers and interns), and existing staff as required. This is completed by the Background Check Unit with the State of Oregon per the Oregon Administrative Rules.

For more information on your responsibilities and obligations with a background check that is processed by the DHS Background Check Unit, please refer to the ORCHARDS background check system on their government website.