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Long Term Virtual Customer Service Representative Jobs in Foley, AL

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Long Term Virtual Customer Service Representative information

See Foley, AL salary details

$8

$16

$23

How much do long term virtual customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for long term virtual customer service representative in Foley, AL is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.88 per hour, depending on experience, location, and employer.

What is a long term virtual customer service representative?

Long Term Virtual Customer Service Representatives are professionals who provide customer support services remotely, typically from their home or another off-site location, over an extended period. They handle inquiries, resolve issues, and assist customers via phone, email, chat, or other online platforms. These representatives play a vital role in ensuring customer satisfaction and building loyalty for businesses, often working as part of a team. The 'long term' aspect emphasizes ongoing employment rather than temporary or seasonal work, offering stability and opportunities for growth within the company.

What are the key skills and qualifications needed to thrive as a long term virtual customer service representative?

To thrive as a Long Term Virtual Customer Service Representative, you need excellent verbal and written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and call management systems is usually required. Strong active listening, patience, and self-motivation are standout soft skills for this remote role. These skills and qualities ensure efficient customer support, high satisfaction rates, and sustained performance in a virtual environment.

What are the main challenges faced by long term virtual customer service representatives and how can they be addressed?

One common challenge for Long Term Virtual Customer Service Representatives is maintaining clear communication and rapport with customers and team members without face-to-face interaction. Effective use of digital communication tools, regular check-ins with supervisors, and participating in virtual team meetings can help bridge the gap. Managing time efficiently and creating a dedicated workspace at home are also important for staying productive and avoiding burnout. Seeking feedback regularly and taking advantage of ongoing training opportunities can further improve performance and job satisfaction.

What is the difference between Long Term Virtual Customer Service Representative vs Part-Time Virtual Customer Service Representative?

AspectLong Term Virtual Customer Service RepresentativePart-Time Virtual Customer Service Representative
Work DurationTypically ongoing, long-term employmentShort-term or flexible, based on shifts or projects
Work HoursUsually full-time or consistent scheduleLimited hours, flexible scheduling
CredentialsCustomer service experience, communication skillsSimilar credentials, often less experience required
Work EnvironmentRemote, home-based setupRemote, home-based setup
Employer UsageCompanies seeking long-term customer supportBusinesses needing temporary or seasonal support

While both roles involve remote customer service, the Long Term Virtual Customer Service Representative is focused on ongoing, stable employment, whereas the Part-Time Virtual Customer Service Representative offers more flexible, short-term opportunities. The credentials and work environment are similar, but the employment duration and scheduling differ.

What job categories do people searching Long Term Virtual Customer Service Representative jobs in Foley, AL look for?

The top searched job categories for Long Term Virtual Customer Service Representative jobs in Foley, AL are:

Long Term Virtual Customer Service Representative jobs near you
Infographic showing various Long Term Virtual Customer Service Representative job openings in Foley, AL as of June 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 46% In-person, and 54% Remote job distribution, with an average salary of $33,460 per year, or $16.1 per hour.

Customer Service Representative

Automation Personnel Services

Fairhope, AL

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

CUSTOMER CARE REPRESENTATIVE
Automation Personnel Services is seeking a highly motivated and detail-oriented Customer Service Representative to support all areas of a fast-paced customer service call center, located in Fairhope, AL. This role is responsible for handling customer inquiries, processing claims accurately and providing exceptional service in every interaction. The ideal candidate is professional, dependable, and enjoys working with people while maintaining a strong focus on accuracy, problem-solving, and efficiency. This position also plays a key role in assisting with the training and onboarding of new customer service representatives.
 
Pay Rate
$16.00 per hour 
 
Schedule and Hours  
Monday through Friday, 9:00 am to 6:00 pm
 
Customer Service Representative Duties and Responsibilities
• Assist with all areas of customer service, including incoming phone calls, processing orders, invoicing, and claims.
• Handle any escalated customer service claims from our customers.
• Learn and maintain product knowledge.
• Train new customer service representatives
 
Customer Service Representative Qualifications and Requirements
• Experience working in a customer service position.
• Excellent data entry skills, 10 key.
• Attention to detail.
• Good phone etiquette.
• Strong verbal and written communication skills.
• Must be prompt and reliable.
• Must be self-motivated and a team player.
• Computer literacy skills.
• Background in claims handling
 
Job Type  
Full-time, Temporary to Hire
 
Benefits  
• Weekly Pay 
• Medical, dental, vision, short-term disability, and life insurance 
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours 
• 6 paid Holidays after 1 year of continuous service and 1500 hours 
 
401(k) Retirement Plan 
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates. 
 
Click Apply Now to submit your application or call us at 251.414.7227 to learn more. You can also apply in person at our office located at  
 
Bonus Opportunity! 
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

Social media

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