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Logistics Operations Manager Jobs in Edmonton, AB

Intelcom

Operations Manager

Edmonton, AB

... in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service ... Operations & Performance Management * Supervise day-to-day operations and provide feedback and ways ...

Ryder

Group Logistics Manager

Sherwood Park, AB · On-site

CA$125K - CA$140K/yr

Recognized by Forbes as one of Canada's Best Employers in 2025 Summary The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This ...

OPENLANE

Transportation Manager

Nisku, AB · On-site

Reporting to the Director, Logistics Operations, this role will collaborate with the market ... Manage team staffing, scheduling, and timekeeping to ensure adequate coverage for pickup and ...

Johnson Controls

Logistics Coordinator

Nisku, AB · On-site

... logistics team to keep operations moving is required to ensure success. How you will do it ... Courses in project management and/or training in scheduling and time management are an asset.

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Logistics Operations Manager information

Is ops manager higher than GM?

A Logistics Operations Manager typically oversees daily logistics activities, while a General Manager (GM) has broader responsibilities including overall business operations. The hierarchy depends on the organization, but GMs generally hold a higher position with more comprehensive authority. In some companies, the ops manager reports to the GM or director level, making the GM higher in the organizational structure.

What does an operations manager do in logistics?

A logistics operations manager oversees the planning, coordination, and execution of supply chain activities to ensure efficient movement of goods. They manage teams, optimize processes, and use tools like transportation management systems to meet delivery deadlines and control costs.

Can you make 6 figures in logistics?

Logistics Operations Managers can earn six-figure salaries, especially with experience, certifications, and working in large companies or high-cost-of-living areas. Salaries often range from $80,000 to over $120,000 annually, with senior roles and specialized skills increasing earning potential. Advancement, industry knowledge, and leadership abilities are key factors in reaching six-figure compensation in logistics management.

What is the highest paying position in logistics?

The highest paying position in logistics is often a Director or Vice President of Logistics or Supply Chain, overseeing large teams and strategic operations. These roles typically require extensive experience, advanced certifications, and strong leadership skills, with salaries significantly higher than entry-level or mid-tier positions.

What is the difference between Logistics Operations Manager vs Supply Chain Coordinator?

AspectLogistics Operations ManagerSupply Chain Coordinator
CredentialsTypically requires a bachelor's degree in logistics, supply chain management, or related field; certifications like CSCP or CLTD are commonUsually holds a bachelor's degree in logistics, business, or related area; certifications are less common but beneficial
Work EnvironmentManages logistics teams, oversees transportation, warehousing, and distribution operationsSupports supply chain activities, coordinates between suppliers, warehouses, and transportation providers
Employer & Industry UsageUsed in manufacturing, retail, and distribution companies to optimize logistics processesFound in similar industries, focusing on coordinating supply chain activities and data management

The Logistics Operations Manager focuses on overseeing and optimizing logistics functions, managing teams, and ensuring efficient transportation and warehousing. In contrast, the Supply Chain Coordinator primarily supports supply chain activities by coordinating between different stakeholders. Both roles require related skills and certifications but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Logistics Operations Manager, and why are they important?

To thrive as a Logistics Operations Manager, you need strong organizational skills, analytical abilities, and a background in supply chain management or logistics, often supported by a bachelor’s degree in a relevant field. Familiarity with enterprise resource planning (ERP) systems, transportation management software, and certifications such as APICS or Six Sigma are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and coordinating with vendors and clients. These competencies ensure timely, cost-effective movement of goods and efficient operations across the supply chain.

What Does a Logistics Operations Manager Do?

A logistics operations manager works for a company that regularly ships items. As a logistics operations manager, you manage a team of shippers, receivers, drivers, and other employees. Your responsibilities include organizing all transportation needs for the organization’s product. Your duties include collaborating with freight companies to plan deliveries and shipments. You coordinate product inventory and storage within warehouses and other logistics sites to optimize efficient inventory movement. Utilizing logistics software, you must use analytical skills to optimize schedules for shipments and deliveries and maximize cost-effectiveness. You work closely with commercial shippers to make deals for a lower shipping cost.

What does a Logistics Operations Manager do?

A Logistics Operations Manager oversees the planning, coordination, and monitoring of logistics operations such as warehousing, inventory, transportation, and supply chain processes. Their main responsibility is to ensure that goods are received, stored, and dispatched efficiently and cost-effectively. They also manage teams, optimize workflows, and troubleshoot issues to maintain smooth operations. Effective communication with suppliers, clients, and internal departments is crucial for success in this role.

What are some common challenges faced by Logistics Operations Managers, and how can they be effectively addressed?

Logistics Operations Managers often encounter challenges such as coordinating between multiple vendors, managing tight delivery schedules, and responding to unexpected disruptions like supply shortages or transport delays. Effective solutions include implementing robust communication protocols, utilizing logistics management software for real-time tracking, and developing contingency plans for common disruptions. Building strong relationships with suppliers, transporters, and internal teams is also crucial for quickly resolving issues and maintaining smooth operations.
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Logistics Operations Manager jobs near you
Infographic showing various Logistics Operations Manager job openings in Edmonton, AB as of July 2026, with employment types broken down into 66% Full Time, 31% Part Time, and 3% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution.

Operations Manager

Intelcom

Edmonton, AB

Full-time

Posted 12 days ago

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Health & Safety Compliance

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and operations checks.

  • Make sure everyone meets safety standards and respond quickly to requests for changes and unforeseen events.

  • Respond to emergencies asrequired.

  • Ensure warehouse cleanliness and organization.

Operations & Performance Management

  • Supervise day-to-day operations and provide feedback and ways to improve in operations (OPS).

  • Prepare andmonitorperformance reports (on-time deliveries, exceptions, etc.).

  • Review Proof of Delivery (POD) reports.

  • Monitor andmaintainstation facilities and equipment to ensure they are in good working condition.

  • Implement operational policies and procedures to improve efficiency.

  • Manage and coordinate station staff and schedules to ensure adequate coverage.

  • Communicate regularly with upper management to provide updates and discuss improvements and cascade any changes down the chain.

  • Conduct regular station audits and performance evaluations for staff and provide feedback to help them improve and grow in their roles.

  • Support the team and handle unforeseen events or operational challenges.

Customer Service & Relationship Management

  • Handle customer complaints and inquiries promptly and professionally to ensure customer satisfaction.

  • Work closely with other departments to ensure smooth operations and address any issues that arise.

Staff Development & Training

  • Provide training and development opportunities for staff to enhance their skills and ensure they are up to date with company policies and procedures.

  • Mentor and support the team.

  • Plan and oversee onboarding activities for new employees to ensure a smooth transition.

Inventory & Asset Management

  • Oversee inventory levels and ensure that all materials and supplies are adequately stocked and accounted for.

  • Implement and oversee loss prevention strategies to safeguard company assets, packages, and other goods. This involves conducting regular audits, monitoring for theft or fraud, and ensuring all undelivered parcels are returned to the station at the end of the day.

  • In case of suspected theft, initiate investigations and coordinate with the Loss Prevention department and IDC relationship managers.

Data Management & Reporting

  • Maintainaccuratelogs (delivery, incident, inventory) and daily reports.

  • Perform data entry as needed tomaintainaccuraterecords.

  • Regulatory & Compliance Oversight

Ensure all operationscomply withlocal, state, and federal regulations as well as company policies.

  • Evaluate and assess employee performance,workplace conduct and compliance asrequired, including discipline whereappropriate.

Other duties as assigned

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you'll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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