Logistics Operations Manager Jobs in Canton, MA (NOW HIRING)

Job Description

POSITION SUMMARY:

We are seeking a highly skilled and experienced Logistics Performance & Analytics Senior Manager to join our Global Logistics team.

This person owns Logistics performance reporting, KPIs, TMS master data creation & maintenance, annual budget planning (inclusive of long rage planning), and freight accruals. This role is a critical end-user voice in the design of Logistics Data Products, and partners closely with the Global Logistics Business Process Owner (BPO) to ensure continuous improvement is grounded in real performance data. The role is also the reporting and performance lens through which Logistics contributes to the organization's broader Digital Transformation.

The Senior Manager operates in a lean organization - resourcefulness, analytical rigor, and the ability to communicate complex performance data clearly to senior stakeholders are as important as technical execution.

KEY DUTIES & RESPONSIBILITIES:

This role owns run-time execution - building and maintaining reporting against those definitions, operating master data governance, owning budget and freight accruals, and monitoring performance.

Performance reporting & KPIs

• Own the design, development, and ongoing maintenance of Logistics performance reports and KPI dashboards across all Logistics processes.
• Define KPI frameworks in partnership with the Global Logistics BPO and the Global Logistics leadership; ensure metrics reflect business priorities and process standards.
• Monitor KPI trends; identify performance gaps, root causes, and corrective action opportunities; escalate and report findings to Logistics leadership.
• Prepare and deliver executive-level performance reporting - including PowerPoint-based briefings - with clear narrative, options, and recommendations.
• Serve as the primary Logistics interface for the Data & Performance team on reporting design, data requirements, and dashboard development.

TMS Master Data Maintenance

• Own master data governance and maintenance within Oracle OTM in close collaboration with the broader BSMO / CM&TO data governance teams.
• Operate master data governance against the data model, valid-value rules, and validation logic defined by the Global Logistics BPO ; maintain master data values and enforce standards operationally.
• Drive continuous improvement of master data quality; identify gaps, implement controls, and track data health metrics.
• Partner with DTE and Role 1 on master data requirements for system releases, UAT, and release validation.

Annual Budget Planning & Freight accruals

• Build the annual Logistics operations budget from the bottom up, structured by LSP, Disease Area, and Cost Center following the process and design as part of the end to end process.
• Own freight accruals calculation methodology and monthly reporting to Finance; ensure accuracy and timeliness.
• Track actuals vs. budget; identify variances, provide analysis, and support Logistics leadership in financial decision-making.
• Partner with Procurement, Finance, and Logistics Operations to align budget assumptions with network realities and contractual commitments.

Logistics Data Products: End-User representation

• Serve as the primary end-user voice for reporting, KPI, and performance-data requirements within Logistics Data Products;.
• Partner with the Global Logistics BPO, DTE, and the Supply Chain SCORE team to ensure data products deliver the analytical capabilities Logistics needs to operate and improve.
• Validate data product outputs against business requirements; provide structured feedback on gaps, quality issues, and enhancement priorities.

Digital Transformation - Reporting & Performance Automation

• Ensures digital initiatives are designed with reporting and performance measurement needs in mind from the outset, inclusive development and implementation of performance-automation opportunities
• Champion data-driven decision-making across Logistics; build the analytical culture and capability within the function.

Communication & Stakeholder Engagement

• Navigate ambiguous data and performance situations by structuring the analysis, presenting clear options, and driving alignment to a decision.
• Communicate complex performance and financial topics clearly to Logistics leadership and senior stakeholders, including preparation of executive-level presentations.
• Build cross-functional consensus on data definitions, KPI methodology, and reporting standards across teams with competing priorities.

REQUIRED KNOWLEDGE AND SKILLS:

• Analytical rigor: builds accurate, reliable reporting from complex, multi-source data; identifies trends and root causes with precision. Proficiency in analyzing data to support decision-making in a matrix organization.
• Cross-functional collaboration: working with Operating Units, commercial business units, and various internal functions.
• Analytical rigor: builds accurate, reliable reporting from complex, multi-source data; identifies trends and root causes with precision.
• Data governance: defines and enforces master data standards; tracks data health and drives continuous improvement.
• Financial acumen: builds bottoms-up budgets, manages accrual methodologies, and communicates financial performance to Finance stakeholders.
• Executive communication: translates complex performance and financial data into clear narratives and recommendations for senior leadership - including PowerPoint-based briefings.
• KPI instrumentation: proposes metric calculation methodology and owns metric sourcing and visualization, so dashboards reflect true business performance - not just what is easy to measure.
• Cross-functional influence: builds alignment on data definitions and reporting standards across teams without direct authority. Strong stakeholder management and influence skills across different organizational levels.
• Ambiguity navigation: structures unclear analytical situations into defined options and drives the organization to a decision. Agile mindset to constantly adapt to a changing environment
• Resourcefulness: delivers rigorous analysis within lean resource constraints; finds ways forward without waiting for perfect data or systems.
• Systems fluency: works effectively with TMS and data platforms; can articulate data requirements to DTE and data engineering teams.
• Data governance: defines and enforces master data standards; tracks data health and drives continuous improvement.
• Financial acumen: builds bottoms-up budgets, manages accrual methodologies, and communicates financial performance to Finance stakeholders.
• Executive communication: translates complex performance and financial data into clear narratives and recommendations for senior leadership - including PowerPoint-based briefings.
• KPI instrumentation: proposes metric calculation methodology and owns metric sourcing and visualization, so dashboards reflect true business performance - not just what is easy to measure.
• Cross-functional influence: builds alignment on data definitions and reporting standards across teams without direct authority.
• Ambiguity navigation: structures unclear analytical situations into defined options and drives the organization to a decision.
• Resourcefulness: delivers rigorous analysis within lean resource constraints; finds ways forward without waiting for perfect data or systems.
• Systems fluency: works effectively with TMS and data platforms; can articulate data requirements to DTE and data engineering teams.

MINIMUM REQUIREMENTS:

• Bachelor's degree in business administration, engineering, and/or Supply Chain management.
• Minimum of 6 years of relevant experience in Distribution and Logistics management.
• Proficiency in Microsoft Excel (advanced: pivot tables, arrays, conditional formatting) and PowerPoint for analysis and executive reporting.
• Familiarity with BI and analytics tools (Power BI, Tableau, or equivalent) preferred.
• Professional certification in Supply Chain or Logistics (APICS CLTD or CSCP) preferred.
• Requires 2 years of experience as a lead for performance metric reporting, management & governance in a global matrix organization.
• Master's degree in business or Supply Chain or Industrial Engineering or finance preferred
• Good knowledge of Supply Chain systems, particularly Oracle TMS.
• Excellent communication skills in English, additional languages are a plus.
• Strong leadership, networking, and influencing abilities.
• Intercultural competence and ability to work in diverse teams.
• Business acumen and financial analytics skills.
• Strong problem-solving and analytical capabilities.
• Ability to present ideas clearly, convincingly, and confidently.
• Strong portfolio management skills (PMI certification is a plus).
• Familiarity with Oracle OTM, OTC, OPM, customers and suppliers collaboration solutions, and BI solutions.

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Remote-Eligible role, you can choose to be designated as:
1. Remote: work remotely five days per week and come into the office on occasion - you're always welcome on-site; or select
2. Hybrid: work remotely up to two days per week; or select
3. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Remote

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com