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Logistics Operations Director Jobs in Inwood, WV

Anovaeon LLC

Training Manager

Williamsport, MD · On-site

$37/hr

We provide a range of professional services, including specialized facilities, customized logistics ... Coordinate with the Processing Operations Director and Site Supervisors to ensure training aligns ...

Anovaeon LLC

Religious Services Coordinator

Williamsport, MD · On-site

$18 - $22.75/hr

We provide a range of professional services, including specialized facilities, customized logistics ... This position reports directly to the Processing Operations Director and works collaboratively with ...

U.S. Navy

Supply and Logistics Officer

Hagerstown, MD · On-site

Overseeing all retail services, logistics and culinary operations * Managing the inspection, shipping, handling and packaging of supplies and equipment * Directing personnel who receive inventory and ...

Capstone Logistics

Warehouse Lead

Hagerstown, MD · On-site

$500 - $900/wk

Work with a high level of direct contact with customer's staff and outside delivery personnel ... Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce ...

Capstone Logistics

Warehouse Lead

Hagerstown, MD

$500 - $900/wk

Work with a high level of direct contact with customer's staff and outside delivery personnel ... Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce ...

Capstone Logistics LLC

Warehouse Lead

Hagerstown, MD · On-site

$500 - $900/wk

... or loading operations within a warehouse facility, working alone or in teams with minimal ... direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ...

Ryder

Senior Warehouse Manager

Hagerstown, MD · On-site

$110K/yr

Strategic operational planning and execution for the operation. * Identify and/or solve operational ... Bachelor's degree in Business, Logistics, Supply Chain preferred * Master's degree in Business ...

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All JobsLogistics Operations JobsLogistics Operations Director JobsLogistics Operations Director Jobs in Inwood, WV

Logistics Operations Director information

See Inwood, WV salary details

$41.5K

$115.5K

$176K

How much do logistics operations director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for logistics operations director in Inwood, WV is $115,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $133,000.00 per year, depending on experience, location, and employer.

What is the difference between Logistics Operations Director vs Supply Chain Manager?

AspectLogistics Operations DirectorSupply Chain Manager
CredentialsTypically requires a bachelor's degree in logistics, supply chain management, or related field; certifications like CSCP or CLTD are commonSimilar credentials; often holds degrees in logistics, business, or supply chain, with certifications like CSCP or APICS
Work EnvironmentOversees logistics operations, transportation, warehousing, and distribution teams within large organizationsManages end-to-end supply chain processes, including procurement, production, and distribution
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies to lead logistics functionsCommon in manufacturing, retail, and distribution sectors focusing on overall supply chain efficiency

The Logistics Operations Director focuses primarily on managing logistics and transportation functions, ensuring efficient movement of goods. In contrast, the Supply Chain Manager oversees the entire supply chain process, including procurement and production. Both roles require similar credentials and are vital in large organizations, but their scope and focus differ.

What are the key skills and qualifications needed to thrive as a logistics operations director, and why are they important?

To thrive as a Logistics Operations Director, you need expertise in supply chain management, logistics strategy, and operations oversight, typically supported by a bachelor's or master's degree in business, logistics, or a related field. Proficiency with enterprise resource planning (ERP) systems, transportation management software, and relevant certifications such as APICS or CSCMP is highly valuable. Outstanding leadership, problem-solving abilities, and effective communication skills help drive team performance and stakeholder collaboration. These competencies are crucial for optimizing supply chain efficiency, reducing costs, and ensuring seamless delivery across complex logistics networks.

What are some common challenges faced by a logistics operations director and how are they typically addressed?

Logistics Operations Directors often encounter challenges such as managing supply chain disruptions, optimizing transportation costs, and coordinating across multiple departments and external partners. Addressing these issues usually involves implementing robust risk management strategies, leveraging technology for real-time tracking, and fostering strong communication channels both internally and with vendors. Regular process reviews and continuous improvement initiatives also help ensure the logistics network remains agile and cost-effective.

What does a logistics operations director do?

A Logistics Operations Director oversees the entire logistics and supply chain operations of an organization. This role involves managing the movement, storage, and distribution of goods to ensure efficient and cost-effective delivery. They develop strategies, coordinate with vendors and internal teams, monitor performance metrics, and implement process improvements. The director also ensures compliance with industry regulations and works to optimize the use of technology and resources throughout the logistics network.
What are the most commonly searched types of Logistics Operations jobs in Inwood, WV? The most popular types of Logistics Operations jobs in Inwood, WV are:
What job categories do people searching Logistics Operations Director jobs in Inwood, WV look for? The top searched job categories for Logistics Operations Director jobs in Inwood, WV are:
What cities near Inwood, WV are hiring for Logistics Operations Director jobs? Cities near Inwood, WV with the most Logistics Operations Director job openings:
Logistics Operations Director jobs near you
Infographic showing various Logistics Operations Director job openings in Inwood, WV as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $115,474 per year, or $55.5 per hour.

IT Service Delivery Lead

Monoflo International

Winchester, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Monoflo International rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

103rd of 119 rated packaging manufacturers

Job description

The IT Service Delivery Lead supports operational technologies, manages user accounts, and leads IT initiatives (remotely) for our KS facility. This role provides frontline end user support and works closely with the Systems Administrator to ensure cohesive infrastructure operations.
This role requires being on-site at our Winchester, VA facility and the ability to drive between locations as needed.
Essential Duties & Responsibilities:
  • Serve as the senior technical escalation point for the helpdesk team, resolving complex Tier 2/3 incidents across Monoflo's Winchester HQ, Stonewall Industrial Park, and Ezra Lane logistics facility.
  • Triage, prioritize, and work tickets in the Kaseya queue; ensure SLA response and resolution targets are met and communicate status clearly to affected users and the IT Manager; ensure transparency of metrics and key performance indicators.
  • Guide and mentor junior helpdesk technicians day-to-day, providing technical direction, on-the-job coaching, and quality review of resolved tickets.
  • Enhance, follow and help enforce established incident, problem, and change management procedures; flag process gaps or recurring issues to the IT Manager with recommended fixes.
  • Maintain and contribute to the team knowledge base, documenting solutions, runbooks, and step-by-step guides for common issues and recurring requests.

End-User Support & Customer Service:
  • Deliver direct Tier 1/2/3 desktop, application, and hardware support to Monoflo employees across production floor, warehouse, logistics, and office environments.
  • Provide outstanding customer service to users at all levels - from production line workers to department managers - with patience, clarity, and follow-through.
  • Manage hardware and software provisioning, imaging, and onboarding/offboarding processes for new and departing employees.
  • Support mobile devices, printers, scanners, and peripherals across all Monoflo facilities; coordinate repair or replacement as needed.

Manufacturing Technology Support:
  • Provide hands-on IT support for Monoflo's industrial PCs and HMIs.
  • Support technology across automated warehousing and logistics operations at the Ezra Lane facility, including barcode/RFID scanning, conveyor control interfaces, and WMS workstations.
  • Coordinate with operations, maintenance, and engineering staff to troubleshoot and resolve technology issues on the production floor with minimal downtime.
  • Execute patching, imaging, and device lifecycle tasks for ruggedized and production-floor endpoints within approved maintenance windows and in coordination with shift supervisors.

Network & Infrastructure Support:
  • Perform hands-on administration of Cisco Meraki appliances - MX security, MS switching, and MR wireless - across Baker Lane HQ, Stonewall Industrial Park, and the Ezra Lane logistics facility; provide remote network and infrastructure support for the Ottawa, Kansas facility via Meraki dashboard and RMM tooling.
  • Administer Microsoft Windows Server environments including Active Directory user/group management, Group Policy, DNS/DHCP, and routine patching across all Monoflo sites.
  • Assist with network documentation tasks including maintaining VLAN records, IP address management, and site topology diagrams as directed by the IT Manager.
  • Monitor system health, respond to alerts, and perform routine maintenance on servers, network gear, and UPS/power infrastructure at Monoflo facilities.

Managed Services Tooling (Kaseya One Suite):
  • Utilize the Kaseya One platform - including VSA for RMM and IT Glue for documentation - as the primary toolset for daily support operations, remote management, and asset tracking.
  • Execute and monitor automated patch management, remote monitoring policies, and scripted tasks within Kaseya VSA; report anomalies or failures to the IT Manager.
  • Maintain accurate asset records, configurations, and documentation in IT Glue for all Monoflo-managed devices and infrastructure components.
  • Contribute to automation and script improvement efforts within Kaseya VSA to reduce manual, repetitive support tasks.

Cross-Function Coordination & Projects:
  • Act as the IT point of contact for day-to-day technology requests from Production, Operations, Logistics (MLS), HR, Finance, Sales, and Accounting - escalating issues or policy decisions to the IT Manager as appropriate.
  • Deliver remote IT support for Monoflo's Ottawa, Kansas facility using RMM tooling, remote desktop, and phone/video assistance; coordinate on-site resolution through local contacts or third-party vendors when remote remediation is not feasible.
  • Assist with vendor coordination for hardware repairs, ISP issues, and software support cases; track ticket status and communicate updates to the IT Manager and affected stakeholders.
  • Support IT project execution tasks as assigned by the IT Manager - including new facility deployments, equipment refreshes, and system rollouts - ensuring on-time and on-quality delivery.
  • Assist with onboarding and offboarding workflows, ensuring accounts, devices, and access are provisioned and deprovisioned accurately and promptly.

Required Qualifications:
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and hands-on experience.
  • 3+ years of progressive IT support experience, with at least 1 year in a senior technician, lead, or Tier 2/3 helpdesk role.
  • Working knowledge of the Kaseya One Suite or comparable RMM/ITSM tooling (VSA, IT Glue, or equivalent).
  • Hands-on experience with Cisco Meraki appliances - MX, MS, and MR - including basic configuration, troubleshooting, and multi-site support.
  • Solid Microsoft Windows administration skills: Active Directory, Group Policy, Windows 10/11, Windows Server 2016/2019/2022, DNS/DHCP basics.
  • Demonstrated helpdesk or desktop support experience serving a diverse user base; ability to deliver calm, clear, patient support to non-technical users on a production floor.
  • Experience supporting technology in a manufacturing, warehouse, or industrial operations environment preferred.
  • Strong customer service instincts with excellent verbal and written communication skills.
  • Ability to work across multiple shifts and facilities; flexibility for occasional after-hours response during critical incidents or maintenance windows.

Preferred Qualifications:
  • ITIL v4 Foundation certification or equivalent service management training.
  • Cisco certifications (CCNA, Meraki Solution Specialist) or equivalent networking credentials.
  • Microsoft certifications (MD-102 / Modern Desktop Administrator, or equivalent).
  • Experience with Microsoft 365, Entra ID / Azure AD, Intune MDM, and SharePoint administration.
  • Experience supporting DelmiaWorks (EnterpriseIQ) ERP - including user account management, client troubleshooting, printing/reporting issues, and coordination with the application team or vendor support - is a significant plus.
  • Familiarity with Scale Computing HC3 or HyperCore virtualization - including VM management, cluster health monitoring, and basic storage/compute administration - is beneficial.
  • Exposure to automated or robotic production systems - industrial PCs, HMIs, barcode/RFID hardware, or conveyor control infrastructure.
  • CompTIA A+, Network+, or Security+ certification a plus.

Technical Competency Profile:
Kaseya One / VSA
Cisco Meraki
Windows Server
Active Directory / GPO
Tier 2/3 Helpdesk
IT Glue Documentation
Manufacturing IT Support
SLA Adherence
Network Troubleshooting
M365 / Entra ID
Endpoint Management
Imaging & Deployment
Scale Computing HC3
DelmiaWorks ERP
Customer Service
Barcode / RFID Support
Team Mentoring
IT Documentation
Technical Troubleshooting
  • Diagnoses and resolves complex Tier 2/3 issues efficiently and thoroughly.

Customer Service
  • Delivers patient, clear, and empathetic support to users at all levels.

Team Mentorship
  • Shares knowledge with junior technicians and raises the team's overall skill level.

Attention to Detail
  • Documents work accurately; follows processes consistently and completely.

Adaptability
  • Stays composed and effective across shifts, facilities, and fast-changing priorities.

Accountability
  • Owns tickets and tasks through resolution; communicates status proactively.

Work Environment & Physical Requirements:
  • Role is primarily on-site at Monoflo's Winchester, Virginia facilities; regular presence at Baker Lane HQ, Stonewall Industrial Park, and the Ezra Lane logistics facility is expected. Remote support is provided for the Ottawa, Kansas facility.
  • Work environment includes active injection molding production floors with exposure to machinery, noise, heat, and plastic resin odors; appropriate PPE will be required in all production areas.
  • Must be able to safely use common hand tools (screwdrivers, pliers, crimpers, cable strippers) and power tools (drills, impact drivers) in the installation, mounting, and maintenance of IT equipment and cabling infrastructure.
  • Training will be provided in the safe operation of scissor lifts and boom/cherry picker equipment; candidate must be willing and medically able to work at elevated heights to install, troubleshoot, or maintain IT-related equipment such as access points, cameras, and overhead cabling.
  • Occasional after-hours or weekend availability required for critical incident response, maintenance windows, shift-change support, or facility cutover activities.
  • Ability to lift and rack IT equipment up to 50 lbs.; ability to stand, walk, kneel, and work in a warehouse or production environment for extended periods.

Comprehensive Benefits & Perks:
  • Financial Wellness: 401(k) retirement plan with company match and annual/quarterly bonus opportunities.
  • Health Coverage: Medical, dental, and vision insurance.
  • Security: Short-term and long-term disability insurance.
  • Optional Extras: Employee-paid voluntary life insurance and supplemental benefits.
  • Time Off: Competitive PTO, paid holidays, and a company-paid Christmas shutdown.
  • Unique Perks: • Raffles for concerts, sports, and entertainment tickets. • Locally sourced prize raffles. • Monthly happy hours to unwind and connect with the team.

Who we are:
Monoflo International Inc. stands as a prominent provider of innovative and eco-friendly business-to-business reusable packaging solutions. Since our inception in 1973, we've remained a family-owned and operated enterprise, steadily advancing as a premier manufacturer of plastic, reusable transport packaging solutions. While our product range is diverse, our core focus remains unwavering: harnessing cutting-edge technology to produce top-tier products that facilitate seamless product transportation for our clients.
We empower our employees to steer their career trajectories, fostering an environment where dedication and excellence are duly recognized and rewarded with avenues for growth. While collaboration is central to our ethos, we emphasize individual accountability and ownership as fundamental drivers of success within our organization.
If you're seeking an opportunity to seize control of your daily responsibilities and projects while thriving in an environment where colleagues share a deep pride in their work, seize the moment and apply today!
Disclaimer: Monoflo International is an equal opportunity, drug-free employer.

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