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Logistics Assistant Jobs in Worcester, MA (NOW HIRING)

Logistics Analyst

Natick, MA · On-site

$68K - $71K/yr

Logistics Analyst Location: Natick MA - Hybrid schedule Job Type: Full-time Salary Range: $68,000 ... partners Assist with management of inventory upon arrival at 3PL Documenting shortcomings ...

... • Assist with the preparation of executive presentations and provider business reviews • Builds and handles relationships with Logistics Providers and serves as point of contact • Research ...

Overview POSITION SUMMARY The primary responsibility of the Area Logistics Supervisor is to oversee ... • Assist with startup of new pharmacies with route planning, staffing, and training. • ...

Logistics Manager

Uxbridge, MA · On-site

$95K - $120K/yr

Logistics Manager Position Location: Uxbridge, MA Position Type: Onsite, Monday - Friday Compensation: $95,000-$120,000 ( Compensation is an estimate and depends on skills, knowledge, education, and ...

Logistics Supervisor

Marlborough, MA · On-site

$85K - $95K/yr

Logistics Supervisor Country/Region: United States Job Location: Marlborough Required Travel (%): 0% Work Model: onsite Logistics Supervisor Your Mission The Logistics Supervisor will lead daily ...

Logistics Manager

Uxbridge, MA · On-site

$95K - $120K/yr

Logistics Manager Position Location: Uxbridge, MA Position Type: Onsite, Monday - Friday Compensation: $95,000-$120,000 ( Compensation is an estimate and depends on skills, knowledge, education, and ...

Logistics Supervisor

Marlborough, MA · On-site

$85K - $95K/yr

Your Mission The Logistics Supervisor will lead daily logistics operations, support the logistics team, and ensure shipments are completed accurately, safely, and on time. This role works closely ...

Logistics Coordinator

Waltham, MA · On-site

$20 - $25/hr

Logistics Coordinator / Senior Material Handler Location: Waltham, MA, 02453 Duration: 4 Months Job Type: Temporary Assignment Work Type: Onsite Shift Timings: Monday to Friday from 08:00 AM to 04:30 ...

Work with the Plansee Logistic Group department to further develop and implement logistics strategies, systems and rules. * Manage logistics optimization projects. * Training of employees in ...

Acara Solutions is looking for a Logistics Analyst to work with our client in Malta, NY. No ... * Assist with assembly functions while ensuring proper documentation and process compliance.

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Logistics Assistant information

See Worcester, MA salary details

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How much do logistics assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for logistics assistant in Worcester, MA is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.31 per hour, depending on experience, location, and employer.

What is a logistics assistant?

A logistics assistant provides administrative support to the logistics, shipping, or transportation departments of a company. They help coordinate the daily operations of a warehouse facility. Their duties may include handling incoming shipments, documenting inventory, and resolving customer service issues. This entry-level position also helps the warehouse ensure the proper receipt and delivery of products, parts, and materials.

What are the key skills and qualifications needed to thrive as a logistics assistant?

To thrive as a Logistics Assistant, you need strong organizational skills, attention to detail, and a basic understanding of supply chain processes, often supported by a high school diploma or equivalent. Familiarity with inventory management software, shipping platforms, and Microsoft Office Suite is typically required. Effective communication, problem-solving, and the ability to work well under pressure are standout soft skills in this role. These competencies ensure efficient coordination of goods, timely deliveries, and smooth operations within the logistics chain.

What are some common challenges faced by logistics assistants, and how can they be effectively managed?

Logistics Assistants often encounter challenges such as coordinating multiple shipments, dealing with last-minute changes, and ensuring accurate documentation. Managing these issues requires strong organizational skills, attention to detail, and effective communication with vendors, drivers, and internal teams. Utilizing logistics software and maintaining up-to-date records can help streamline processes and minimize errors. Proactive problem-solving and the ability to adapt quickly are essential traits for success in this fast-paced environment.

What is the difference between Logistics Assistant vs Warehouse Associate?

AspectLogistics AssistantWarehouse Associate
Required CredentialsHigh school diploma, basic logistics knowledgeHigh school diploma, physical ability
Work EnvironmentOffice settings, logistics centersWarehouse floors, storage areas
Employer & Industry UsageLogistics companies, supply chain firmsWarehousing, distribution centers
Common Search & ComparisonYesYes

The Logistics Assistant primarily supports logistics operations through administrative tasks and coordination in office or logistics centers, while the Warehouse Associate focuses on physical tasks like inventory handling and order fulfillment on the warehouse floor. Both roles are essential in supply chain management but differ in work environment and responsibilities.

Can I work in logistics as a logistics assistant with no experience?

Logistics assistant roles often do not require prior experience, as employers may provide on-the-job training for tasks such as inventory management, data entry, and using basic logistics software. Having strong organizational skills and a willingness to learn can help you qualify for entry-level positions in logistics. Certifications like forklift operation or supply chain fundamentals can enhance your prospects but are not always mandatory for starting out.

What does a logistics assistant do?

A logistics assistant supports the planning, coordination, and management of the transportation and storage of goods. They handle tasks such as tracking shipments, maintaining inventory records, and communicating with suppliers and carriers, often using software like warehouse management systems. Strong organizational skills and attention to detail are essential for this role.

What are the most commonly searched types of Logistics jobs in Worcester, MA?

The most popular types of Logistics jobs in Worcester, MA are:

What job categories do people searching Logistics Assistant jobs in Worcester, MA look for?

The top searched job categories for Logistics Assistant jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Logistics Assistant jobs?

Cities near Worcester, MA with the most Logistics Assistant job openings:

Infographic showing various Logistics Assistant job openings in Worcester, MA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,780 per year, or $20.1 per hour.

Customer Service & Logistics Assistant

Refeyn Ltd

Waltham, MA • On-site

$46K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview
The Customer Service & Logistics Assistant primarily supports the day-to-day logistics, warehousing, and inventory functions for the North American region of Refeyn Inc., while providing secondary customer support as needed. Based out of our office in Waltham, MA, this role is primarily responsible for managing the physical inbound and outbound movement of goods, kit assembly, and stock control for our US-based operations.
In addition to core logistical duties, you will manage secondary administrative and customer support operations, ensuring accurate order intake and tracking across our business systems. This role interfaces regularly with Customer Excellence, Sales, Procurement, Production, and Sales Support.
Location: Waltham, MA
Key Responsibilities
Order Administration & Customer Operations Support
  • Order Intake & Data Entry: Manage incoming order requests from internal and external customers, ensuring precise data entry and tracking within NetSuite ERP and Salesforce.com CRM.
  • Customer Contact: Serve as a secondary point of contact for customer inquiries via Salesforce.com, ensuring timely responses and maintaining communication regarding shipping updates and order statuses.
  • Issue Resolution & Admin: Assist with the resolution of customer complaints, transit issues, returns, exchanges, and routine vendor onboarding workflows.

Core Logistics & Cold-Chain Operations
  • Inbound Receiving & Storage: Resourcefully handle and store incoming materials across ambient, 4°C, -20°C, and -80°C temperature-controlled environments.
  • Order Fulfillment & Shipping: Assemble specialized kits and pack outbound shipments ranging from small ambient/dry-ice packages to palletized freight (up to 200kg) using warehouse equipment.
  • Stock Control: Exercise sound judgment in managing physical stock put-away, conducting routine inventory counts, and tracking product expiration dates.
  • Documentation & Logistics Coordination: Create accurate domestic and international documentation (commercial invoices, delivery notes, shipping labels) and liaise directly with external couriers, hauliers, and suppliers.

Person Specification
Know-How & Qualifications
  • High School Diploma / or equivalent experience.
  • Experience: 2-6 years of hands-on experience in logistics, warehousing, or stock management (preferably within a manufacturing or cold-chain environment).
  • Technical Fluency: Demonstrated ability to navigate NetSuite ERP and Salesforce CRM for order processing and tracking.
  • Problem-Solving: Proven ability to exercise independent judgment in day-to-day work, needing only limited instruction on routine tasks while proactively recommending process improvements.
  • Equipment & Freight Capability: Experience with air/road freight procedures and physical capability to safely handle heavy palletized freight using powered lifters.
  • Compliance Knowledge (Desirable): Basic understanding of Incoterms, import/export declarations, and tariff/commodity codes.

Interpersonal Skills & Key Contacts
  • Regular Cross-Functional Contact: Maintain consistent day-to-day interaction with internal managers and colleagues across Customer Excellence, Sales, Procurement, Production, and Sales Support.
  • Communication & Support: Clear, professional written and verbal communication when coordinating with external vendors and addressing customer inquiries via Salesforce.

Additional Requirements
  • Work Authorization: Right to work in the United States is required.
  • Travel: None. This is a fully on-site role in our Waltham, MA facility; a passport and business travel are not required.

Why work for Refeyn?
Compensation and core benefits
  • We anticipate a salary between $46,000 and $58,000, depending on experience.
  • 25 days PTO per year in addition to 10 paid holidays
  • 5% company match to 401(k)
  • A paid volunteer day per year
  • Annual wellbeing allowance
  • Comprehensive core benefits package including Medical Insurance, Dental Insurance, Vision Insurance, Life insurance, Workers Compensation Insurance, and Employee Assistance Program
  • Suite of voluntary benefits including flexible spending accounts, supplemental insurances for accident, critical illness, hospital indemnity, and more

Supporting your Development
All employees receive access to Linkedin Learning which offers thousands of courses to support their personal and professional development. We also run frequent training sessions on both hard and soft skills.
Values-Led
Refeyn is committed to celebrating each other's differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.
We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to advance discovery through innovation.
Refeyn is proud to use anonymised hiring practices. Identifying information such as a candidate's name, email address, date of birth and photo will not be visible to the hiring manager when they review CVs.