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Lock Services Jobs (NOW HIRING)

United Wholesale Mortgage

Lock Specialist

Pontiac, MI · On-site

The Lock Desk Specialist would be required to cover a broad area of responsibilities within the ... Successful track record with Client Service * Comfortable with numbers and math * Comfortable in a ...

USA Mortgage

Lock Desk Specialist

Creve Coeur, MO · On-site

$45K - $60K/yr

Maintain high level of customer service when processing changes submitted by loan officers or operations team members. Notifying loan officers of lock expirations. Answer pricing emails and phone ...

United Wholesale Mortgage

Lock Specialist

Pontiac, MI · On-site

The Lock Desk Specialist would be required to cover a broad area of responsibilities within the ... Successful track record with Client Service * Comfortable with numbers and math * Comfortable in a ...

Multiply

Lock & Scenario Analyst

... service, and modern software. Our team previously built consumer tech products at Uber, Square ... Opportunity Overview The Lock & Scenario Analyst is s a dual-function role responsible for (1) ...

AD Mortgage

Lock Desk Specialist

Troy, MI

Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service. * Data Integrity and Reporting: * Work ...

Crosscountrymortgage

Lock Desk Analyst

Cleveland, OH · On-site

The Lock Desk Analyst's primary responsibility is to support the Lock Desk by processing rate lock ... Excellent communication and customer service skills. * Proficiency in Microsoft Office (Excel ...

CrossCountry Mortgage

Lock Desk Analyst

The Lock Desk Analyst's primary responsibility is to support the Lock Desk by processing rate lock ... Excellent communication and customer service skills. * Proficiency in Microsoft Office (Excel ...

SoFi

Lock Desk Analyst

Frisco, TX · On-site

We're a next-generation financial services company and national bank using innovative, mobile-first ... The role The Lock Desk Specialist will be responsible for ensuring SoFi company policies and ...

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Lock Services information

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How much do lock services jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for lock services in the United States is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Lock Services vs Locksmith?

AspectLock ServicesLocksmith
CredentialsTypically no formal certification requiredOften certified or licensed
Work EnvironmentVarious locations, including homes, offices, and retail storesSimilar, with additional emphasis on security systems
Employer & Industry UsageSecurity companies, hardware stores, independent contractorsSecurity firms, locksmith shops, emergency services
Search & Comparison IntentGeneral lock-related servicesMore specialized lock and security solutions

Lock services generally refer to basic lock installation, repair, and replacement, often performed by non-certified workers. Locksmiths typically have certifications and offer a broader range of security services, including advanced lock systems and emergency lockout assistance. While both roles work within the security industry, locksmiths provide more specialized expertise and credentials.

How much do locksmiths make hourly?

Locksmiths typically earn between $15 and $30 per hour, depending on experience, location, and whether they are self-employed or work for a company. Skilled locksmiths with certifications and specialized tools can command higher rates, especially for emergency or commercial services.

Do locksmiths make a lot of money?

Locksmiths can earn a moderate income, with salaries varying based on experience, location, and specialization. Entry-level locksmiths typically earn less, while those with advanced skills or working in high-demand areas can earn higher wages. Many locksmiths also have the opportunity to work flexible hours or run their own businesses.

Do locksmiths make 100k?

Locksmiths typically do not earn $100,000 annually, especially those working in entry-level or small-scale settings. Higher earnings are possible for experienced locksmiths with specialized skills, working independently, or in high-demand areas, but reaching six-figure income usually requires significant experience, certifications, and a strong client base.

How much do locksmiths earn an hour?

Locksmiths typically earn between $15 and $30 per hour, depending on experience, location, and specialization. Experienced locksmiths with certifications and advanced skills may earn higher wages, especially when working emergency or specialized services. Wages can also vary based on whether they are employed by a company or self-employed.
Infographic showing various Lock Services job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 4% Internship, 47% As Needed, 25% Full Time, 4% Part Time, and 7% Nights. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $48,774 per year, or $23.4 per hour.
Lock Specialist

Lock Specialist

United Wholesale Mortgage

Pontiac, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

90th of 138 rated financial services

Job description

The Lock Desk Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients.


  • Processing lock requests such as manual locks, re-locks, and rate changes
  • Completing lock related Change of Circumstance requests
  • Monitoring inbound Lock Desk work queues to maintain SLA on all received requests
  • Handling inbound phone calls from internal and external clients

  • 6 months or more of either Mortgage Client Service experience or service industry experience such as Restaurant, Call Center, Retail Customer Service, Hotel Hospitality, etc.
  • Successful track record with Client Service
  • Comfortable with numbers and math
  • Comfortable in a high production role 
  • Strong ability to remain calm and positive in stressful situations
  • Resourceful when problem-solving and able to think outside of the box while following the process in place
  • Ability to multi-task, prioritize, and quickly solve any problems that arise
  • Know when to escalate an issue and to the appropriate team; strong skills in judgment calls
  • Ability to simplify and include all details to provide appropriate feedback
  • Proficient with the entire Microsoft Suite
  • Open to learning, willing to be coached, and able to be adapt quickly in an ever-changing industry
  • You thrive in a team environment. We’re one team working towards one common goal
  • You have a strong ability to take ownership when necessary – We call this “Thumb Pointing”
  • Driven with a strong work ethic who thrives on getting better every single day
  • High School Diploma
  • Onsite attendance is required and must be able to work 10am-7pm or 11am-8pm

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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