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Lock Desk Jobs in Iowa (NOW HIRING)

Hospitality Specialists, Inc.

Front Desk Agent

Waukee, IA · On-site

$13.75 - $17.25/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

HOSPITALITY SPECIALISTS INC

Front Desk Agent

Waukee, IA · On-site

$13.75 - $17.25/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

HOSPITALITY SPECIALISTS INC

Front Desk Agent

Waukee, IA · On-site

$13.75 - $17.25/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

HOSPITALITY SPECIALISTS INC

Night Auditor

Waterloo, IA

$14 - $18.50/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

HOSPITALITY SPECIALISTS INC

Night Auditor

Waukee, IA · On-site

$14.50 - $19.25/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

HOSPITALITY SPECIALISTS INC

Night Auditor

Waterloo, IA · On-site

$14 - $18.50/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

Extra Space

Store Manager

West Des Moines, IA

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

HOSPITALITY SPECIALISTS INC

Night Auditor

Waukee, IA · On-site

$14.50 - $19.25/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

HOSPITALITY SPECIALISTS INC

Lounge Bartender

Waukee, IA · On-site

Front Desk Supervisor, Assistant General Manager, General Manager Job Summary: To ensure a high ... Break down bar, lock up liquor, and store fruit and juices properly. * Make cocktails in accordance ...

HOSPITALITY SPECIALISTS INC

Lounge Bartender

Waukee, IA · On-site

Front Desk Supervisor, Assistant General Manager, General Manager Job Summary: To ensure a high ... Break down bar, lock up liquor, and store fruit and juices properly. * Make cocktails in accordance ...

Hospitality Specialists, Inc.

Night Auditor

Waterloo, IA · On-site

$14.75 - $19.75/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

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Lock Desk information

See Iowa salary details

$8

$19

$35

How much do lock desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for lock desk in Iowa is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $22.36 per hour, depending on experience, location, and employer.

What is a lock desk?

A Lock Desk job involves managing interest rate locks for mortgage loans. Professionals in this role ensure that loan rates are accurately locked in based on market conditions and lender policies. They monitor rate expirations, process lock changes, and communicate with loan officers to confirm pricing and terms. Attention to detail and an understanding of mortgage lending are essential for this position.

What are the typical daily responsibilities of a lock desk specialist?

Lock Desk specialists are primarily responsible for managing and processing mortgage rate lock requests, updating pricing, and validating loan terms for accuracy. They regularly interact with loan officers, underwriters, and secondary marketing teams to clarify guidelines or resolve discrepancies. Daily tasks often include reviewing loan pipelines, ensuring compliance with pricing policies, and responding to inquiries regarding lock extensions or changes. The role requires high attention to detail and quick turnaround times to meet both internal deadlines and customer expectations. This position is key to ensuring smooth loan processing and maintaining client satisfaction in a fast-paced mortgage environment.

What are the key skills and qualifications needed to thrive in the lock desk position, and why are they important?

To thrive as a Lock Desk specialist, you need strong analytical skills, attention to detail, and knowledge of mortgage lending processes or secondary market operations. Familiarity with loan origination systems (LOS), pricing engines, and related mortgage software is highly valuable, along with experience in finance or banking and relevant industry certifications. Outstanding organizational skills, effective communication, and the ability to work efficiently under pressure are vital soft skills in this role. These competencies are crucial for ensuring rate lock accuracy, minimizing errors, and supporting seamless mortgage loan transactions.

What does a lock desk do?

A lock desk is responsible for managing and approving mortgage loan rate locks, ensuring that interest rates are secured for borrowers during the loan process. They review loan terms, coordinate with lenders and borrowers, and use specialized software to track lock periods and conditions. This role requires attention to detail and knowledge of mortgage guidelines and market conditions.

What are the most commonly searched types of Lock Desk jobs in Iowa?

The most popular types of Lock Desk jobs in Iowa are:

What are popular job titles related to Lock Desk jobs in Iowa?

For Lock Desk jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Lock Desk jobs in Iowa look for?

The top searched job categories for Lock Desk jobs in Iowa are:

Lock Desk jobs near you
Infographic showing various Lock Desk job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $39,601 per year, or $19 per hour.

Mortgage Desk Processor I

North Liberty, IA • On-site

GreenState Credit Union
501 - 1,000 employees

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Good employer

Learn more about GreenState Credit Unionexternal

$26.02 - $30.42/hr

Other

Posted 6 days ago

Job description

Position Summary

The Mortgage Desk Processor I is responsible for the daily management and tasks of GreenState’s disclosure, redisclosure and lock/secondary desks. The position plays a critical role in maintaining the profitability of each individual residential mortgage loan as well as GreenState’s. Candidates must have the ability to exercise good judgement while being responsive to an everchanging, unpredictable set of circumstances including market movement, volume levels, loan characteristics, and Secondary Market requirements. This position is fast-paced, deadline driven, and requires exceptional attention to detail.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.  

Pay range for this hourly position is $26.02 - $30.42/hr with a progressive benefits package. 

Essential Duties and Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.
  • Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
  • Demonstrates a positive member service (internal and external) focus at all times.
  • Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
  • Ensures confidentiality of member information.
  • Supports a diverse and inclusive work environment.
  • Adheres to all state, federal and credit union regulations, policies and guidelines.
  • Willingness to adjust to duties between the desks on an as needed basis.
  • Disclose and Redisclose loans that meet compliance, regulation and GreenState requirements and guidelines.
  • Ensures proper documents are sent to borrowers based on state requirements and loan parameters.
  • Processes rate lock requests for initial locks, profile change requests, lock extensions, re-locks, renegotiations, cancellations, pair-offs, etc. accurately and efficiently. Screens incoming rate lock requests for conformance to GreenState Lock Desk Policies and Procedures.
  • Collects invoices for pair-offs and works with the Account Specialist to ensure payment is processed accordingly.
  • Tracks amount and reason for roll, pair-off, Early Payoff, and other fees adjusted upon purchase to assure accuracy and provide feedback to loan teams when necessary. Communicates extensively with investors regarding pair-off and Early Payoff fees.
  • Documents and stores exception approval for future potential review by regulators.
  • Evaluates and identifies loan level characteristics to determine if individual loans should be locked Best Efforts or Hedged.
  • Investigates and resolves price discrepancies at the time of initial lock and final loan purchase.
  • Reconciles key data points affecting pricing and eligibility on loans throughout the lock period.
  • Documents vital information to hedge files towards specific investors, when necessary.
  • Assists with generating hedged pipeline reports and ensures the accuracy of pipeline data.
  • Communicates extensively with trader and broker dealers to assure incoming or outgoing wire invoices are accurate.
  • Calculates the daily mortgage rates for publication with market-specific pricing, uploads the daily rates to the GreenState website, and distributes the rate sheet accordingly.
  • Maintains an email distribution list of realtors and distributes rate sheets daily.
  • Collects purchase advices from investors, enters data into Encompass, and reviews information for accuracy.
  • Communicates with investors acting as intermediary on behalf of the Credit Union and the respective loan team in investigating discrepancies or errors. Works with investors in rectifying any discrepancies.
  • Assists with producing and submittal of Withdrawn/Denied as well as Lock Expiration Reports to department staff to prevent or curtail losses.
  • Assists with ongoing training and support for Mortgage Loan Officers and Mortgage Associates.
  • Attends appropriate outside training opportunities to gain knowledge and help identify potential efficiencies.
    • Job Requirements/Expectations
  • Interpersonal skills to represent the Credit Union in a positive way during member contact.
  • High school diploma or the equivalent (e.g., GED).
  • At least one year of similar or related financial experience.
  • Must be bondable.
  • Ability to coordinate and prioritize multiple projects simultaneously. Strong time management skills required to manage and complete multiple assignments at the same time in a fast paced and collaborative team environment.
  • Excellent verbal and written communication skills.
  • Ability, availability, and willingness to work flexible/additional hours as demanded by the workload. The job may require a non-traditional workweek with extra hours including evening duties.
  • Creative and adaptable with good problem-solving skills.
  • Proficiency with office equipment and software including Microsoft Office, Internet and Email.
  • Self-directed nature, ability to work independently of supervision.
  • Accuracy and attention to detail required.
    • Reporting Relationship This position reports to the Supervisor Mortgage Desk Operations. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #ID

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