Job Summary
Arizona Center for Cancer Care is seeking compassionate, patient-focused
Medical Assistants to join our growing team. This position performs clinical and administrative duties under the direction of a physician to support the delivery of safe, efficient, and compassionate patient care. The Medical Assistant ensures examination rooms, equipment, and supplies are properly maintained while providing exceptional service to patients, families, and the care team.
We are currently hiring for
multiple full-time opportunities across the Phoenix metropolitan area, including:
- Affiliated Urologist (AU) - Desert Ridge
- Affiliated Urologist (AU) - Scottsdale Airpark
- Northwest Urology (NWU) - Surprise (Multiple Openings)
- PET/CT Imaging - Biltmore
- PET/CT Imaging - Tempe
- Radiation Oncology - Gilbert
- Valley Urology Specialist (VUS) - Scottsdale Airpark
Please indicate your preferred location(s) when applying. Qualified candidates may also be considered for additional Medical Assistant opportunities across Arizona Center for Cancer Care based on business needs, availability, and candidate preference.
Essential Duties & Responsibilities
- Record patient medical histories, vital signs, and clinical information accurately within the electronic medical record (EMR).
- Interview patients to obtain medical information and prepare them for examination.
- Escort patients to examination rooms and assist with ambulation, transfers, positioning, and gowning as needed.
- Prepare examination and treatment rooms, ensuring appropriate instruments, supplies, and equipment are available.
- Assist physicians during examinations and procedures as directed.
- Monitor and process prescription refill requests and electronic prescriptions (eRx) in accordance with provider instructions.
- Complete laboratory requisitions, coordinate specimen pickups, and ensure patients utilize in-network laboratory services when applicable.
- Process physician orders for laboratory testing, diagnostic imaging, referrals, and medications.
- Coordinate and schedule STAT diagnostic testing and specialty appointments prior to patient departure whenever possible.
- Obtain prior authorizations from insurance carriers as required.
- Answer clinical telephone calls, document messages accurately, and return calls promptly throughout the day.
- Maintain inventory levels, restock examination rooms, monitor supply expiration dates, and assist with ordering clinical supplies.
- Maintain biohazard waste and sharps disposal in accordance with OSHA regulations.
- Clean clinical areas and equipment according to established infection prevention and maintenance protocols.
- Maintain accurate clinical documentation while ensuring patient confidentiality in accordance with HIPAA and organizational policies.
- Communicate effectively with physicians, patients, leadership, and fellow team members to support continuity of care.
- Utilize EMR systems and other technology to document, retrieve, and manage patient information.
- Comply with all Arizona Center for Cancer Care policies, procedures, and regulatory requirements.
- Work assigned schedules and rotate between clinic locations as operational needs require.
- Perform other duties as assigned by the physician or Practice Administrator.
Licensure & Certifications
- Medical Assistant certification required.
- Current CPR certification required.
Reporting Relationship
Direct Reports: None
Working Conditions & Physical Requirements
- Medical office environment.
- Full-time schedule (40 hours per week).
- Moderate noise levels typical of a healthcare setting.
- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, and pull up to 25 pounds.
- Frequent bending, reaching, twisting, and repositioning of patients.
- Manual dexterity sufficient to operate computers, medical equipment, and office equipment.
- Ability to accurately read, document, and communicate clinical information.
- Ability to hear, understand, and communicate effectively with patients, providers, and coworkers.
Qualifications
Education & Experience
- High school diploma or equivalent required.
- Successful completion of an accredited Medical Assistant program required.
- Experience working with an electronic medical record (EMR) system preferred.
- Strong knowledge of medical terminology.
Knowledge, Skills & Abilities
- Excellent customer service and patient communication skills.
- Professional demeanor with strong interpersonal skills.
- Exceptional organizational skills and attention to detail.
- Ability to prioritize responsibilities in a fast-paced clinical environment.
- Demonstrated reliability, professionalism, integrity, and strong work ethic.
- Ability to work independently while contributing effectively within a collaborative healthcare team.
Equal Employment Opportunity
Arizona Center for Cancer Care is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, compensation, promotion, training, discipline, and termination.