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Local Tagalog Call Center Jobs in Raleigh, NC (NOW HIRING)

SPECTRUM

Call Center Representative

Morrisville, NC

$20/hr

... call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

Allied Universal

Part - Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ... local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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All JobsLocal Tagalog Call Center JobsLocal Tagalog Call Center Jobs in Raleigh, NC

Local Tagalog Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do local tagalog call center jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for local tagalog call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents in a local Tagalog call center, and how can they be managed?

Agents in a local Tagalog call center often encounter challenges such as handling high call volumes, dealing with difficult or irate customers, and maintaining consistent communication quality in both Tagalog and English. To manage these challenges, it’s important to develop strong stress management techniques, utilize team support, and continuously improve communication skills through training. Many centers also provide coaching sessions and peer mentoring to help agents build confidence and handle demanding situations more effectively.

What is the difference between Local Tagalog Call Center vs Customer Service Representative?

AspectLocal Tagalog Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, language proficiency in TagalogHigh school diploma or higher, communication skills
Work EnvironmentCall center setting, inbound/outbound calls, shift workOffice or remote, customer interaction via phone or chat
Industry UsageCustomer support, sales, technical support in call centersVarious industries including retail, telecom, banking

Both roles involve customer interaction and require good communication skills. The Local Tagalog Call Center specifically emphasizes fluency in Tagalog and working within a call center environment, often serving Filipino clients. Customer Service Representatives may work in diverse settings and industries but share similar skills and credentials.

What are the key skills and qualifications needed to thrive as a local Tagalog call center agent?

To excel as a Local Tagalog Call Center Agent, you need fluency in Tagalog and English, excellent verbal communication, and at least a high school diploma. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer skills is typically required. Strong interpersonal skills, patience, and problem-solving abilities help agents stand out in providing effective customer service. These competencies are crucial for efficiently addressing customer concerns, ensuring satisfaction, and maintaining high service standards in a fast-paced environment.

What is a local Tagalog call center?

A Local Tagalog Call Center is a customer service or support center based in the Philippines that primarily serves clients or customers who speak Tagalog. These centers handle inbound and outbound calls, chat, or emails, assisting with inquiries, technical support, sales, or other services in the Tagalog language. They are staffed by agents fluent in Tagalog and are often chosen by companies wanting to provide localized customer support for Filipino clients. Local Tagalog call centers may serve both local businesses and international companies with Filipino customers.
What are the most commonly searched types of Tagalog Call Center jobs in Raleigh, NC? The most popular types of Tagalog Call Center jobs in Raleigh, NC are:
Local Tagalog Call Center jobs near you
Infographic showing various Local Tagalog Call Center job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Representative

RALEIGH MEDICAL GROUP PA

Cary, NC • On-site

$15.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Title:

Call Center Representative – Dermatology

Location:

Onsite

Department:

Dermatology

Shift:

Monday - Friday | Day Shift

Call Center Representative – Dermatology
 In-Office

Help create a positive patient experience from the very first call.

Raleigh Medical Group is seeking a professional and customer-focused Call Center Representative to support our Dermatology practice. This role serves as the first point of contact for patients by managing incoming calls, coordinating appointment scheduling, processing patient requests, and supporting communication between patients and clinical teams.

The Call Center Representative plays an important role in delivering exceptional customer service while helping maintain efficient daily operations in a fast-paced specialty practice environment.

Responsibilities
  • Answers and directs incoming telephone calls in a professional and courteous manner
  • Schedules, reschedules, and cancels patient appointments accurately and efficiently
  • Returns patient calls and routes messages appropriately
  • Processes incoming patient requests through the patient portal and website
  • Enters and updates patient demographic and insurance information while ensuring accuracy and completeness
  • Submits new patient requests to the appropriate provider through the electronic health record (EHR) system
  • Verifies insurance eligibility for same-day appointments when applicable
  • Processes appointment cancellation line messages and updates schedules accordingly
  • Collaborates with clinical and administrative teams to support coordinated patient care
  • Participates in departmental meetings, training activities, and customer service initiatives
  • Assists with front office support duties as needed, including patient check-in, registration, and collection of copays
  • Performs additional duties as assigned
Qualifications

Required:

  •  High School diploma or equivalent
  • Strong customer service and communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic computer proficiency and ability to learn practice management systems

Preferred:
 

  • Previous medical office, call center, scheduling, or customer service experience preferred
  • Experience utilizing electronic health record (EHR) systems preferred
  • Knowledge of medical terminology preferred
Why Join Raleigh Medical Group?
  • Meaningful work supporting patient-centered care
  • Collaborative and team-oriented work environment
  • Opportunity to grow within a respected multi-specialty medical practice
  • Stable weekday schedule with no overnight shifts
We Offer Our Valued Employees
  • Group Health, Dental, and Vision coverage
  •  FSA and HSA options
  • Generous Paid Time Off (PTO)
  • 401(k) Retirement Plan with employer matching
  • Company-paid Life, Short-Term & Long-Term Disability
  • Competitive pay

EEO Statement:

Raleigh Medical Group, PA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law.

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