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Local Tagalog Call Center Jobs in Raleigh, NC (NOW HIRING)

EmergeOrtho

Call Center Specialist

Durham, NC · On-site

$15.25 - $19/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with ... local law. We are committed to the core values of Quality, Innovation, Compassion, Community ...

SPECTRUM

Call Center Representative

Morrisville, NC · On-site

$20/hr

... call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication ... Beyond our connectivity solutions, we also provide local news, programming and regional sports via ...

McKesson Corporation

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

The call center supervisor will hire employees and assist in training process, monitoring employees ... be local to this area Schedule Hybrid Mon - Fri 11:30am - 8pm 1 Saturday required every 6 weeks ...

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

The call center supervisor will hire employees and assist in training process, monitoring employees ... be local to this area Schedule Hybrid Mon - Fri 11:30am - 8pm 1 Saturday required every 6 weeks ...

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

The call center supervisor will hire employees and assist in training process, monitoring employees ... be local to this area Schedule Hybrid Mon - Fri 11:30am - 8pm 1 Saturday required every 6 weeks ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

kgs

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

Allied Universal

Part Time GSOC Operator

Raleigh, NC

$26.50/hr

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ... local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ... local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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All JobsLocal Tagalog Call Center JobsLocal Tagalog Call Center Jobs in Raleigh, NC

Local Tagalog Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do local tagalog call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for local tagalog call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a local Tagalog call center?

A Local Tagalog Call Center is a customer service or support center based in the Philippines that primarily serves clients or customers who speak Tagalog. These centers handle inbound and outbound calls, chat, or emails, assisting with inquiries, technical support, sales, or other services in the Tagalog language. They are staffed by agents fluent in Tagalog and are often chosen by companies wanting to provide localized customer support for Filipino clients. Local Tagalog call centers may serve both local businesses and international companies with Filipino customers.

What are the key skills and qualifications needed to thrive as a local Tagalog call center agent?

To excel as a Local Tagalog Call Center Agent, you need fluency in Tagalog and English, excellent verbal communication, and at least a high school diploma. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer skills is typically required. Strong interpersonal skills, patience, and problem-solving abilities help agents stand out in providing effective customer service. These competencies are crucial for efficiently addressing customer concerns, ensuring satisfaction, and maintaining high service standards in a fast-paced environment.

What are some common challenges faced by agents in a local Tagalog call center, and how can they be managed?

Agents in a local Tagalog call center often encounter challenges such as handling high call volumes, dealing with difficult or irate customers, and maintaining consistent communication quality in both Tagalog and English. To manage these challenges, it’s important to develop strong stress management techniques, utilize team support, and continuously improve communication skills through training. Many centers also provide coaching sessions and peer mentoring to help agents build confidence and handle demanding situations more effectively.

What is the difference between Local Tagalog Call Center vs Customer Service Representative?

AspectLocal Tagalog Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, language proficiency in TagalogHigh school diploma or higher, communication skills
Work EnvironmentCall center setting, inbound/outbound calls, shift workOffice or remote, customer interaction via phone or chat
Industry UsageCustomer support, sales, technical support in call centersVarious industries including retail, telecom, banking

Both roles involve customer interaction and require good communication skills. The Local Tagalog Call Center specifically emphasizes fluency in Tagalog and working within a call center environment, often serving Filipino clients. Customer Service Representatives may work in diverse settings and industries but share similar skills and credentials.

What are the most commonly searched types of Tagalog Call Center jobs in Raleigh, NC?

The most popular types of Tagalog Call Center jobs in Raleigh, NC are:

Local Tagalog Call Center jobs near you
Infographic showing various Local Tagalog Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Specialist

EmergeOrtho

Durham, NC • On-site

$15.25 - $19/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

EmergeOrtho rating

6.8

Company rating: 6.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

497th of 898 rated healthcare providers

Job description

Description
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.
Requirements
Qualifications and Experience
  • High school diploma or equivalent
  • Minimum two years of customer service experience, preferably in a medical office setting
  • Comfortable using multiple technology-based communication systems effectively and simultaneously
  • Previous experience using a multi-line phone system, preferred

Responsibilities include, but are not limited to, the following:
  • Utilizes practice management software to perform specific duties
  • Serves as a primary resource for all incoming calls
  • Directs all incoming calls to the appropriate staff/department based on pertinent information received from the caller
  • Returns phone calls within acceptable time frames
  • Maintains a pleasant, cooperative demeanor while performing all duties
  • Updates account information in the practice management system as necessary
  • Retrieves and directs messages from the general voicemail box and after-hours call service to the appropriate staff member
  • Notifies Team Lead or Manager of issues interfering with department operations
  • May be asked to maintain logs for statistical follow-up of phone activity
  • Will act as a backup to the Referral Coordinator role
Other
  • Follows all applicable department and practice policies and procedures
  • Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
  • Maintains detailed knowledge of practice management and other computer software as it relates to job function
  • Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned
  • Attends all regular meetings

From the mountains to the coast, EmergeOrtho is North Carolina's premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 67 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 2nd in the country, EmergeOrtho's medical team includes upwards of 190 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information or to apply directly.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/
Benefits:
  • 401(k) Retirement plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible spending account
  • Health savings account
  • Paid time off
  • Holiday Pay
  • Employee Assistance Program
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Pet Insurance
  • Milestone Bonus Program
  • For more information: https://emergeortho.com/jobs-in-healthcare/our-benefits/

Note: Available benefits based on hours worked per week.

What EmergeOrtho employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

EmergeOrtho logo

About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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