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Local Tagalog Call Center Jobs in Raleigh, NC (NOW HIRING)

West Shore Home

Call Center Specialist

Raleigh, NC · On-site

$19.75/hr

Previous Call Center or Sales Experience:Preferred but not required. Benefits: * Comprehensive ... or local law. All employees are subject to a pre-employment screening process including a ...

New

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... or local law. We are committed to equal employment opportunity in all decisions related to ...

1-800-PACK-RAT LLC

CS AGENT

Wake Forest, NC · On-site

$15 - $24/hr

Answer a high volume of inbound calls in a supportive call center environment for current customers ... state, or local laws. Other duties Please note this is not designed to cover or contain a ...

1-800-PACK-RAT

CS AGENT

Wake Forest, NC

$13.25 - $17.75/hr

Answer a high volume of inbound calls in a supportive call center environment for current customers ... state, or local laws. Other duties Please note this is not designed to cover or contain a ...

Jj

Operations Supervisor, PSC

Raleigh, NC · Remote

Proficient with using call center software, CRM tools, and Microsoft Office Suite. Preferred ... state or local law. We actively seek qualified candidates who are protected veterans and ...

THE UMSTEAD HOTEL & SPA

Reservations Agent

Cary, NC

$18/mo

... local offerings. • Maintain Forbes Five-Star and AAA Five Diamond standards in all phone ... Experience in a call center setting, hotel reservations preferred. * Excellent communication skills ...

The Umstead Hotel and Spa

Reservations Agent

Cary, NC

$16.25 - $20.50/hr

Provide clear and detailed descriptions of hotel features, amenities, services, and local offerings ... Experience in a call center setting, hotel reservations preferred. * Excellent communication skills ...

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Local Tagalog Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do local tagalog call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for local tagalog call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Local Tagalog Call Center Agent, and why are they important?

To excel as a Local Tagalog Call Center Agent, you need fluency in Tagalog and English, excellent verbal communication, and at least a high school diploma. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer skills is typically required. Strong interpersonal skills, patience, and problem-solving abilities help agents stand out in providing effective customer service. These competencies are crucial for efficiently addressing customer concerns, ensuring satisfaction, and maintaining high service standards in a fast-paced environment.

What are some common challenges faced by agents in a local Tagalog call center, and how can they be managed?

Agents in a local Tagalog call center often encounter challenges such as handling high call volumes, dealing with difficult or irate customers, and maintaining consistent communication quality in both Tagalog and English. To manage these challenges, it’s important to develop strong stress management techniques, utilize team support, and continuously improve communication skills through training. Many centers also provide coaching sessions and peer mentoring to help agents build confidence and handle demanding situations more effectively.

What is a Local Tagalog Call Center?

A Local Tagalog Call Center is a customer service or support center based in the Philippines that primarily serves clients or customers who speak Tagalog. These centers handle inbound and outbound calls, chat, or emails, assisting with inquiries, technical support, sales, or other services in the Tagalog language. They are staffed by agents fluent in Tagalog and are often chosen by companies wanting to provide localized customer support for Filipino clients. Local Tagalog call centers may serve both local businesses and international companies with Filipino customers.

What is the difference between Local Tagalog Call Center vs Customer Service Representative?

AspectLocal Tagalog Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, language proficiency in TagalogHigh school diploma or higher, communication skills
Work EnvironmentCall center setting, inbound/outbound calls, shift workOffice or remote, customer interaction via phone or chat
Industry UsageCustomer support, sales, technical support in call centersVarious industries including retail, telecom, banking

Both roles involve customer interaction and require good communication skills. The Local Tagalog Call Center specifically emphasizes fluency in Tagalog and working within a call center environment, often serving Filipino clients. Customer Service Representatives may work in diverse settings and industries but share similar skills and credentials.

What are the most commonly searched types of Tagalog Call Center jobs in Raleigh, NC? The most popular types of Tagalog Call Center jobs in Raleigh, NC are:
Local Tagalog Call Center jobs near you
Infographic showing various Local Tagalog Call Center job openings in Raleigh, NC as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Specialist

West Shore Home

Raleigh, NC • On-site

$19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Position: Inside Sales Representative
Location: Raleigh, NC (Onsite)
Schedule: Tuesday - Friday 11:30am-8:00pm, Saturdays 8:00am-4:30pm
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives.
Key Role Accountabilities:
  • Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
  • Make outbound calls to customers interested in the products West Shore Home has to offer!
  • Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
  • Meet and exceed daily and monthly targets.
  • Attend daily meetings with your team and department leadership to discuss metrics and priorities.
  • Maintain accurate records of all customer interactions in Salesforce.

Must-Have Requirements:
  • Excellent Communication Skills: Clear, friendly, and persuasive.
  • Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
  • Ability to Handle Rejection Positively: You see "no" as an opportunity to improve.
  • Previous Call Center or Sales Experience:Preferred but not required.

Benefits:
  • Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
  • 401(k) with company match
  • HSA plan with company match
  • Paid holidays and paid time off (PTO)
  • Employee Referral Program
  • Employee Discount Program
  • Paid training and unlimited professional growth potential

Compensation:
The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/.
#LI-AW1
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

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