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Local Tagalog Call Center Jobs in Chicago, IL (NOW HIRING)

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour ... Addison Group complies with applicable state and local laws governing non-discrimination in ...

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled ...

LHH US

Call Center Representative

Naperville, IL · On-site

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled ...

Kelly Services

Call Center Rep

Naperville, IL

$18.25/hr

Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job ... In addition, employees are entitled to earn paid sick leave under the applicable state or local ...

Gobeacon

Bi-Lingual Call Center Agent

Chicago, IL · On-site

$18.50/hr

We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this ... local laws. This policy applies to all employment practices within our organization, including ...

Beacon Mobility

Bi-Lingual Call Center Agent

Chicago, IL · On-site

$18.50/hr

We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this ... local laws. This policy applies to all employment practices within our organization, including ...

Beacon Mobility

Bi-Lingual Call Center Agent

Chicago, IL · On-site

$18.50/hr

We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this ... local laws. This policy applies to all employment practices within our organization, including ...

Ascension

Call Center Specialist

Elk Grove Village, IL · On-site

$19.22 - $26.01/hr

Prior call center experience. Life at Ascension: Where purpose meets opportunity Ascension is a ... local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know ...

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All JobsLocal Tagalog Call Center JobsLocal Tagalog Call Center Jobs in Chicago, IL

Local Tagalog Call Center information

See Chicago, IL salary details

$11

$18

$25

How much do local tagalog call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for local tagalog call center in Chicago, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is a local Tagalog call center?

A Local Tagalog Call Center is a customer service or support center based in the Philippines that primarily serves clients or customers who speak Tagalog. These centers handle inbound and outbound calls, chat, or emails, assisting with inquiries, technical support, sales, or other services in the Tagalog language. They are staffed by agents fluent in Tagalog and are often chosen by companies wanting to provide localized customer support for Filipino clients. Local Tagalog call centers may serve both local businesses and international companies with Filipino customers.

What are the key skills and qualifications needed to thrive as a local Tagalog call center agent?

To excel as a Local Tagalog Call Center Agent, you need fluency in Tagalog and English, excellent verbal communication, and at least a high school diploma. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer skills is typically required. Strong interpersonal skills, patience, and problem-solving abilities help agents stand out in providing effective customer service. These competencies are crucial for efficiently addressing customer concerns, ensuring satisfaction, and maintaining high service standards in a fast-paced environment.

What are some common challenges faced by agents in a local Tagalog call center, and how can they be managed?

Agents in a local Tagalog call center often encounter challenges such as handling high call volumes, dealing with difficult or irate customers, and maintaining consistent communication quality in both Tagalog and English. To manage these challenges, it’s important to develop strong stress management techniques, utilize team support, and continuously improve communication skills through training. Many centers also provide coaching sessions and peer mentoring to help agents build confidence and handle demanding situations more effectively.

What is the difference between Local Tagalog Call Center vs Customer Service Representative?

AspectLocal Tagalog Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, language proficiency in TagalogHigh school diploma or higher, communication skills
Work EnvironmentCall center setting, inbound/outbound calls, shift workOffice or remote, customer interaction via phone or chat
Industry UsageCustomer support, sales, technical support in call centersVarious industries including retail, telecom, banking

Both roles involve customer interaction and require good communication skills. The Local Tagalog Call Center specifically emphasizes fluency in Tagalog and working within a call center environment, often serving Filipino clients. Customer Service Representatives may work in diverse settings and industries but share similar skills and credentials.

What are the most commonly searched types of Tagalog Call Center jobs in Chicago, IL?

The most popular types of Tagalog Call Center jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Local Tagalog Call Center jobs?

Cities near Chicago, IL with the most Local Tagalog Call Center job openings:

Local Tagalog Call Center jobs near you

Call Center Agent

Addison Group

Palatine, IL • On-site

$20 - $21/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Job Title: Call Center Agent

Location: Palatine, IL

Industry: Logistics & Supply Chain

Pay: $20-$21/hour (based on experience)

Hours: Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a rapidly growing logistics organization seeking call center agents to join their team. This is an excellent opportunity for individuals who enjoy customer interaction and thrive in a fast-paced environment.

Job Description:

The Call Center Agent serves as a primary point of contact for customers regarding deliveries, pickups, order status updates, scheduling requests, and issue resolution. This role requires strong communication skills, the ability to multitask efficiently, and a customer-first mindset while managing a high volume of inbound and outbound interactions.

Key Responsibilities:

  • Handle incoming and outgoing customer communications via phone, email, and chat.
  • Coordinate delivery and pickup schedules while providing timely updates and estimated arrival information.
  • Assist customers with shipment inquiries, service requests, disputes, and claims.
  • Process customer orders and facilitate payment transactions through company-approved systems.
  • Maintain accurate scheduling and customer information within internal databases.
  • Collaborate with internal teams, vendors, and service partners to resolve delivery-related issues.
  • Deliver professional, courteous service while managing a high-volume workload.
  • Identify customer needs and provide effective solutions in a timely manner.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of one year of call center experience in a fast-paced, high-volume environment.
  • Experience in industries such as banking, insurance, collections, fraud prevention, call centers, or similar customer-focused roles preferred.
  • Strong verbal and written communication skills.
  • Comfortable handling a large volume of customer interactions daily.
  • Ability to remain organized and adaptable while managing multiple priorities.
  • Proficiency with Microsoft Teams and other computer-based systems.
  • Positive attitude with a willingness to engage customers and build rapport.

Perks:

  • Opportunity to join a growing organization experiencing significant expansion.
  • Modern office environment with updated amenities.
  • Comprehensive onboarding and training program.
  • Supportive leadership team focused on employee development.
  • Internal promotion opportunities and career advancement pathways.
  • Collaborative and team-oriented workplace culture.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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