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Local Tagalog Call Center Jobs in Indiana (NOW HIRING)

STI

Inbound Call Center Rep

Indianapolis, IN · On-site

Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new ... SHIP Local Sites. *Other duties as assigned by Office Manager including, but not limited to ...

STI

Inbound Call Center Rep

Indianapolis, IN · On-site

Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new ... SHIP Local Sites. *Other duties as assigned by Office Manager including, but not limited to ...

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All JobsLocal Tagalog Call Center JobsLocal Tagalog Call Center Jobs in Indiana

Local Tagalog Call Center information

See Indiana salary details

$10

$17

$23

How much do local tagalog call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for local tagalog call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a local Tagalog call center?

A Local Tagalog Call Center is a customer service or support center based in the Philippines that primarily serves clients or customers who speak Tagalog. These centers handle inbound and outbound calls, chat, or emails, assisting with inquiries, technical support, sales, or other services in the Tagalog language. They are staffed by agents fluent in Tagalog and are often chosen by companies wanting to provide localized customer support for Filipino clients. Local Tagalog call centers may serve both local businesses and international companies with Filipino customers.

What are the key skills and qualifications needed to thrive as a local Tagalog call center agent?

To excel as a Local Tagalog Call Center Agent, you need fluency in Tagalog and English, excellent verbal communication, and at least a high school diploma. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer skills is typically required. Strong interpersonal skills, patience, and problem-solving abilities help agents stand out in providing effective customer service. These competencies are crucial for efficiently addressing customer concerns, ensuring satisfaction, and maintaining high service standards in a fast-paced environment.

What are some common challenges faced by agents in a local Tagalog call center, and how can they be managed?

Agents in a local Tagalog call center often encounter challenges such as handling high call volumes, dealing with difficult or irate customers, and maintaining consistent communication quality in both Tagalog and English. To manage these challenges, it’s important to develop strong stress management techniques, utilize team support, and continuously improve communication skills through training. Many centers also provide coaching sessions and peer mentoring to help agents build confidence and handle demanding situations more effectively.

What is the difference between Local Tagalog Call Center vs Customer Service Representative?

AspectLocal Tagalog Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, language proficiency in TagalogHigh school diploma or higher, communication skills
Work EnvironmentCall center setting, inbound/outbound calls, shift workOffice or remote, customer interaction via phone or chat
Industry UsageCustomer support, sales, technical support in call centersVarious industries including retail, telecom, banking

Both roles involve customer interaction and require good communication skills. The Local Tagalog Call Center specifically emphasizes fluency in Tagalog and working within a call center environment, often serving Filipino clients. Customer Service Representatives may work in diverse settings and industries but share similar skills and credentials.

What are the most commonly searched types of Tagalog Call Center jobs in Indiana?

The most popular types of Tagalog Call Center jobs in Indiana are:

What cities in Indiana are hiring for Local Tagalog Call Center jobs?

Cities in Indiana with the most Local Tagalog Call Center job openings:

Local Tagalog Call Center jobs near you
Infographic showing various Local Tagalog Call Center job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Inbound Call Center Rep

Teamware Solutions

Indianapolis, IN • On-site

Other

Posted 13 days ago

Job description

Job Role: Inbound Call Center Rep
Location: Indianapolis, IN
Duration: 6+ Months
Work Time: This is a full-time 40-hour work week. 8:00-4:30 pm with 30-minute lunch
OVERVIEW:
• Must complete a 5-day training on health insurance for people with Medicare.
• Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.
• Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory
GOOD TO HAVE:
• Answer all 800 calls in a timely manner. Record on Client Contact forms.
• Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available.
• Take calls from counselors regarding availability and/or supplies.
• Complete data entry each day including Client Contacts
• Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
• Inform the Office Manager when supplies of materials are low
• Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
• Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
• Forward call back messages to Volunteer Supervisors at the end of the day.
• Put together new counselor training materials and other training materials requested by Trainers.
• Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
• Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists
RESPONSIBILITIES:
• DIFFICULTY OF WORK: Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
• RESPONSIBILITY: Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner.
• Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information.
• Errors in work or faulty judgment can undermine trust and the reputation of the program.
• PERSONAL WORK RELATIONSHIPS:Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels.
• Contacts are for the purpose of relaying and giving information and making referrals.

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