Schedule appointments for public clients and rescue partners seeking services through one of ... Comply with all Federal, State and local safety regulations and laws, as well as Joybound ...
Schedule appointments for public clients and rescue partners seeking services through one of ... Comply with all Federal, State and local safety regulations and laws, as well as Joybound ...
Veterinary Services Representative
Walnut Creek, CA · On-site
$19 - $26/hr
Schedule appointments for public clients and rescue partners seeking services through one of ... Comply with all Federal, State and local safety regulations and laws, as well as Joybound ...
Veterinary Services Representative
Walnut Creek, CA · On-site
$19 - $26/hr
Schedule appointments for public clients and rescue partners seeking services through one of ... Comply with all Federal, State and local safety regulations and laws, as well as Joybound ...
Overnight Pet Hotel Attendant
$20.17 - $22.17/hr
... the animal industry! Here you will get to care for all the animals in our facility: the cuddly ... Experience working or volunteering in either kennel, shelter, rescue, or veterinary facility is ...
Overnight Pet Hotel Attendant
$20.17 - $22.17/hr
... the animal industry! Here you will get to care for all the animals in our facility: the cuddly ... Experience working or volunteering in either kennel, shelter, rescue, or veterinary facility is ...
Overnight Pet Hotel Attendant
San Francisco, CA · On-site
$20.17 - $22.17/hr
... the animal industry! Here you will get to care for all the animals in our facility: the cuddly ... Experience working or volunteering in either kennel, shelter, rescue, or veterinary facility is ...
Overnight Pet Hotel Attendant
San Francisco, CA · On-site
$20.17 - $22.17/hr
... the animal industry! Here you will get to care for all the animals in our facility: the cuddly ... Experience working or volunteering in either kennel, shelter, rescue, or veterinary facility is ...
Local Animal Rescue information
See Concord, CA salary details
$10.81 - $12.61
3% of jobs
$12.61 - $14.41
5% of jobs
$14.41 - $16.21
3% of jobs
$16.21 - $18.01
6% of jobs
$19.31 is the 25th percentile. Wages below this are outliers.
$18.01 - $19.81
10% of jobs
$19.81 - $21.60
10% of jobs
$21.60 - $23.40
12% of jobs
The median wage is $23.57 / hr.
$23.40 - $25.20
12% of jobs
$25.20 - $27
14% of jobs
$27.06 is the 75th percentile. Wages above this are outliers.
$27 - $28.80
16% of jobs
$28.80 - $30.60
10% of jobs
$10
$23
$30
How much do local animal rescue jobs pay per hour?
What are the most common challenges faced by team members in a local animal rescue organization?
What are the key skills and qualifications needed to thrive in a Local Animal Rescue role, and why are they important?
What is the difference between Local Animal Rescue vs Animal Shelter Worker?
| Aspect | Local Animal Rescue | Animal Shelter Worker |
|---|---|---|
| Credentials | May require animal care certifications, CPR, first aid | Often requires similar certifications, experience in animal handling |
| Work Environment | Varies from outdoor rescues to shelter settings, often on-call | Primarily shelter facilities, consistent indoor environment |
| Employer & Industry | Nonprofits, rescue groups, community organizations | Municipal shelters, private shelters, animal welfare organizations |
| Search & Comparison Intent | Rescue operations, emergency response, volunteer opportunities | Shelter operations, daily animal care, adoption processes |
Both roles involve caring for animals, but Local Animal Rescue focuses on emergency and outdoor rescues, while Animal Shelter Workers primarily handle daily shelter operations. Understanding these differences helps job seekers find the right fit based on environment and responsibilities.
What are local animal rescues?
What qualifications do I need to be an animal welfare officer?
How to get into animal rescue?
Can I volunteer with animals without experience?
What do I need to work at an animal rescue?

$19 - $26/hr
Full-time
Posted 29 days ago
Job description
Position Summary:
The Veterinary Services Representative provides high-quality, compassionate, and empathetic services in-person, via email and telephone for the public clients, their patients and the shelter patients of Joybound People and Pets. This position is responsible for facilitating administrative and customer service needs for staff, shelter patients, and public clients. Creates andmaintainsaccuraterecords reflecting exams, treatments, and interventions, as well as invoicing and taking payment for, services received viaJoyboundPeople and Pets programming.
KEY RESPONSIBILITIES
- Interact and communicate with colleagues, volunteers, and the public in a manner that advances a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound.
- Schedule appointments for public clients and rescue partners seeking services through one of Joybound Clinic’s programs, including handling rescheduling and cancellations.
- Admit and release patients in a responsive, courteous, and tactful manner, including both triage of medical status at arrival and medical discharges informing clients of any pertinent medical information on the animal's continued care at time of release.
- Create estimates and invoices and accurately take payments in multiple forms, reconcile clinic payments and/or receipts, and compassionately communicate balances with clients.
- Accurately enters medical data including treatments and medications for shelter guests, rescue partners, and client owned patients, sends medical records at client request, and performs accuracy checks on medical records for shelter guests. Can interpret medical records from other clinics to determine pertinent medical history and vaccine status.
- Understanding of preventative care protocols, including schedules for vaccines and appropriate boosters, deworming, flea/tick preventative, and heartworm testing and treatment.
- Fill prescriptions for Joybound shelter guests, and public patients. Must be able to understand and comply with protocols for handling medications, including dispensing of controlled substances.
- Responds to email, voicemail and answers telephone, answering commonly asked questions or directing clients to appropriate programs.
- Can use multiple electronic medical record keeping software systems.
- Assist in maintaining healthy, safe, sanitary, pleasant and clean facilities for the animals under the care of the Veterinary Clinic at all times.
- Assist Joybound personnel whenever necessary to assure smooth, courteous handling of the shelter guests, and the public and their pets.
- Must be able to perform duties independently with minimal supervision. Perform duties in a manner that encourages attainment of goals, contributions and business for Joybound’s programs in a collaborative team environment.
- Serve as a calm, empathetic point of contact for clients experiencing various levels of stress, including skillfully triaging challenging situations while maintaining professionalism, clear communication, and genuine kindness.
- Follow established procedures governing safe work practices including, but not limited to, wearing protective clothing and/or equipment when necessary. Must attend all designated safety training sessions and read all safety literature handouts.
- Always treat people and animals with respect, contribute to effective teamwork, promote staff cooperation, and foster public relations beneficial to Joybound. Support
- Maintain the confidentiality of all information.
- Comply with all Federal, State and local safety regulations and laws, as well as Joybound’s policies and guidelines. Follow established procedures governing safe work practices; and perform duties in a manner that assures the safety of oneself and others.
- Promote teamwork, communication, and cooperation with all other departments.
- Perform other duties as assigned.
REQUIRED QUALIFICATIONS
Knowledge, Skills, and Abilities:
- Affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
- Pre-employment background screening required.
- Must have a valid California Driver’s License and must not have more than two at-fault incidents in a three-year period and no major at-fault violations in the last ten years and must be insured.
Education and Experience:
- High School Diploma
- Minimum 2 years of experience as a receptionist in a veterinary clinic environment
- Must be eligible and able to obtain the Veterinary Assistant Controlled Substance Permit (VACSP) from the California Veterinary Medical Board.
- Comfort with daily use of multiple different software platforms, proficiency using Microsoft software programs (Word, Excel), shelter population software and veterinary software.
- Must be detail oriented and able to learn and understand commonly used medical abbreviations.
- Knowledge of various breeds and their characteristics, and familiarity with symptoms of diseases common to dogs and cats.
- Ability to communicate with the public, volunteers and co-workers in a pleasant, courteous and tactful manner at all times.
- Demonstrate maturity, good judgment and professional manner and personal appearance.
- Comfortable and skilled in working with diverse staff, volunteers and members of the community.
- A pre-employment background screening is required.
PHYSICAL REQUIREMENTS
Specific physical abilities required by this job include:
- Work environment includes constant exposure to animals and animal allergens.
- Push/pull moderately heavy objects up to 25 pounds.
- Lift and move objects and animals weighing up to 40 pounds for short distances.
- Kneel, bend, stoop, squat, reach above and below shoulder level, grasp and turn objects, stand and/or walk frequently and repetitively throughout each shift.
- Flex the neck upward and downward; twist the neck and the waist.
- Dexterity to handle animals and small objects.
- Assess medical and behavior changes in animals using a variety of techniques including, but not limited to, visually and audibly.
- Sit for long and short periods of time using a computer.
- Helping with the physical intake and discharging of patients including large dogs.
- Tetanus and rabies inoculations are required or must be waived.
- Work environment includes constant exposure to animals and animal allergens.
- Drive an automobile.
Hours:
Nonexempt:
Full-time, non-exempt, onsite position requiring a minimum of 40 hours per week and may include weekend, holiday and/or on-call work. Daily reporting hours and days of the week may vary according to the needs of the department. Weekend work will be required.
At Joybound, we value diversity and treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race; color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law.