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Lobby Security Jobs in Washington (NOW HIRING)

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

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Lobby Security information

See Washington salary details

$13

$21

$28

How much do lobby security jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for lobby security in Washington is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.25 per hour, depending on experience, location, and employer.

What is a lobby security?

A Lobby Security job involves monitoring and ensuring the safety of a building's entrance and reception area. Responsibilities typically include checking IDs, greeting visitors, controlling access, and responding to security incidents. Lobby security personnel deter unauthorized entry, provide assistance to guests, and coordinate with law enforcement when necessary. Their primary goal is to maintain a safe and secure environment for tenants, employees, and visitors.

What are the typical responsibilities of a lobby security during a regular shift?

In a typical shift, Lobby Security professionals monitor the main entrance, verify visitor credentials, respond to security concerns, and ensure only authorized individuals gain access to the premises. They conduct routine patrols of the lobby area, monitor surveillance cameras, and may assist with emergency situations such as fire alarms or medical incidents. Collaboration with other building staff, such as receptionists and facility managers, is common to maintain a secure and efficient front-of-house operation. Their presence also serves as a deterrent to potential disruptions, helping create a welcoming and safe atmosphere for visitors and employees.

What are the key skills and qualifications needed to thrive in the lobby security position, and why are they important?

To thrive as Lobby Security, you need a solid understanding of access control, surveillance, emergency response procedures, and a high school diploma or equivalent. Familiarity with security monitoring systems, visitor management software, and basic reporting tools is typically required, and some positions may prefer security certifications such as a Security Guard License. Strong customer service skills, attention to detail, and calmness under pressure help individuals excel in this role. These abilities are essential to maintain a safe, welcoming environment while ensuring prompt and professional handling of security incidents.

What are popular job titles related to Lobby Security jobs in Washington?

For Lobby Security jobs in Washington, the most frequently searched job titles are:

Infographic showing various Lobby Security job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 2% Temporary, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,840 per year, or $21.6 per hour.

Lead Lobby & Amenity Ambassador

Rapport Guest Services

Washington, DC โ€ข On-site

$24 - $26/hr

Full-time

Re-posted 24 days ago


Job description

Job Title: Lead Lobby & Amenity Ambassador for DC Region
Reporting to: General Manager

Overall Purpose of Role:
The Lead Lobby & Amenity Ambassador will serve as a primary front-of-house representative for the client’s amenity spaces and building lobbies, delivering an elevated hospitality experience for tenants and visitors. This role is responsible for supporting both the day-to-day operations and community engagement of the amenity spaces, as well as enhancing the lobby arrival and visitor experience across designated properties.

The client’s global amenity platform provides tenants and visitors with access to private lounges, wellness services, and social programming. The Ambassador will help ensure these spaces and experiences operate smoothly, professionally, and in alignment with the client’s hospitality standards.

Amenity Space Oversight:
  • Serve as the hospitality lead for the client’s DC region amenity program. Create a welcoming and engaging environment for tenants and guests while supporting day-to-day logistics, administrative coordination, and community engagement within the amenity spaces.
  • Monitor bookings for day passes, events and services from platform members and visitors.
  • Provide light support for tenant programming and events.

Lobby & Visitor Experience:
  • When not assigned to an amenity space, the Ambassador will support the Property Management team within designated building lobbies and reception areas. In this capacity, the Ambassador will help manage the overall lobby experience by greeting and engaging tenants and visitors, working closely with lobby security to support arrivals and provide directional assistance, and helping to maintain a professional and welcoming atmosphere.
  • The Ambassador will rotate between two to three amenity spaces in the DC area, all within close proximity of one another. The role will report to the General Manager of Property Management for day-to-day lobby assignments and responsibilities. Post/location will vary depending on operational needs.

Key Responsibilities:
Front-of-House & Guest Arrival Experience:
  • Serve as the first point of contact for all guests entering the building.
  • Support security personnel to process guest check-in efficiently and accurately.
  • Oversee daily tracking of expected visitors and notify appropriate internal teams.

Hospitality & Guest Engagement:
  • Act as a knowledgeable resource and primary point of contact for customer questions, concerns, and general guidance.
  • Build strong relationships with tenants, guests, and partners through proactive, hospitality-driven service.
  • Anticipate guest needs and resolve issues quickly, professionally, and with a solutions-oriented mindset

Facility & Administrative Support:
  • Partner with Property Management to upkeep the amenity space.
  • Communicate daily event schedules to lobby and security teams to ensure a seamless building-wide experience.
  • Monitor and track data related to space usage and member engagement to drive service improvements.

About You:
  • Experience in hospitality, front-of-house, concierge, or customer-facing roles.
  • Prior experience supporting events or hospitality programming preferred.
  • Strong presence and professionalism, with a natural ability to engage with guests.
  • Comfortable with basic technology, including assisting customers with building app functionality, WiFi connectivity, and guest check-in via iPad.
  • Exceptional interpersonal and communication skills.
  • Highly organized, reliable, and detail-oriented.
  • Calm under pressure and able to manage a steady flow of guest interactions.
  • Proactive, service-minded, and solutions-oriented.
  • Comfortable with a hands-on role that includes standing, walking, and light physical activity.

Policies and Procedures:
  • Adhere to the Company and the building’s policies and procedures.
  • Comply with the Reception and Lobby Ambassador Services Standard Operating Procedures (SOP) Manual and keep up to date with new information issued. Familiarize yourself with the site-specific SOPs.
  • Abide by all Security policies and procedures, including access restrictions, Fire and Life Safety information.
  • Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency.

Physical Aspects of Position: Physical aspects of the position include but are not limited to the following:
  • Constant standing and walking in the building lobby throughout shift.
  • Frequent lifting and carrying up to 30 lbs.