Loan Processor Jobs in Tulsa, OK (NOW HIRING)

SUMMARY:We're looking for an experienced Mortgage Loan Processor to join our team in Tulsa and make an immediate impact. This role is ideal for someone who thrives in a fast paced, high-volume environment, takes initiative, and can confidently hit the ground running. You'll serve as a key point of contact for borrowers, loan originators, Realtors, and internal partners, delivering exceptional customer service while keeping the loan process moving efficiently. If you're highly organized, resourceful, experienced with Encompass, and enjoy building strong relationships through clear communication and a positive attitude, we'd love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review new file within48 hoursof receipt and verify that compliance documents were issued withinpropertime frame. Notify theappropriate staffmember if anyadditionaldocumentation or information is needed.
• Ability tomaintainpipelineof15files and/oreightLoan Originators.
• Order all necessary documents to satisfy AU and/or product requirements from Loan Originator,customeror Vendor.
• Track all requested documents in Encompass.
• Review documentation received within 24 hours of receipt for discrepancies, omitted data, calculate verified income, verifyassetsand update Encompass based on verified information.
• Immediately notify Loan Originator of any documentation discrepancies. Loan Originator willdeterminenecessary remedies.
• Prepareloanfor underwriting submission byutilizinginvestor's submission checklist.
• Clear any approval or suspense conditions as outlined by the underwriter.
• Ensure that allappropriate closingdocumentation is in the loan file (i.e.title documentation,homeowners’insurance, etc.). Documents must be reviewed within 24 hours of receipt and communicated with Loan Originators.
• Loans are to be processed to meet contract deadlines and rate lockexpirationdates.
• File to be given toclosingdepartment within timelinesestablishedby WMC.
• Assistother processors, Underwriters and Closing departments as needed.
• Respond to customer inquiries and other related parties on a transaction as needed.
• Assistin the clearing of any post-closing conditions and ensuring WMC does not incur anyfinancial loss.
• Maintain strict confidentialityregardingcustomer’saccountsand other information.
• Maintain a focus on enhancing customer service skills and knowledge

EDUCATION and/or EXPERIENCE:

• A high school diploma or general education degree (GED)isrequired
• One yearormore of continuous current retail Mortgage Processing experience is required, three or more years is preferred
• Experience in Encompass mortgage loan processing system isrequired
• Must be able to independently calculate all types of self-employed income
• Knowledge of FNMA, FHLMC, FHA, & VA underwriting guidelines
• TRID knowledge is required
• Proficiency with AUS systems

CUSTOMER SERVICE SKILLS: Using excellent customer service skills, which include maintaining a good attitude, taking ownership of meeting customer needs, goingabove and beyondfor customers, demonstrating a commitment to sharpening skills through education and training, using positive communication, and looking for opportunities to respect customers’ time and schedules is required.

CERTIFICATES, LICENSES, REGISTRATIONS:This position may require registration under theNational Mortgage Licensing System (NMLS) if processing a loan originated in a state thatrequires federal registration. Individual must be in good standing with or be approved by NMLSinaccordance withthe S.A.F.E Act.

Individuals in this position shall not engage in loan originationduring the course ofhis/her employment with WMC.Loan origination is defined as (1) taking a residential mortgage loan application; or (2) offering or negotiating terms of a residential mortgage loan for compensation or gain; (3) advertising or communicating to the public that you can perform loan origination services.Please see the Loan Originator Compensation Policy for more details on the definition of loan origination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.