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Loan Associate Jobs in Utah (NOW HIRING)

Lennar

Loan Officer

Lehi, UT · On-site

Loan Officer We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates ...

Lennar

Loan Officer

Salt Lake City, UT · On-site

Loan Officer We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates ...

3 Keys Lending

Mortgage Loan Assistant

Bluffdale, UT · On-site

$50K - $70K/yr

Accounting, finance, or business Associate's degree preferred - High school diploma or GED required * Must have excellent written and verbal communication skills * Conventional, FHA, VA, USDA loan ...

3 Keys Lending

Mortgage Loan Assistant

Bluffdale, UT

$70K/yr

Accounting, finance, or business Associate's degree preferred - High school diploma or GED required * Must have excellent written and verbal communication skills * Conventional, FHA, VA, USDA loan ...

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All JobsLoan Associate JobsLoan Associate Jobs in Utah

Loan Associate information

See Utah salary details

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How much do loan associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for loan associate in Utah is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $22.31 per hour, depending on experience, location, and employer.

What does a loan associate do?

A Loan Associate assists clients with the loan application process, reviews financial documents, and helps determine eligibility for various loan products. They work closely with loan officers and underwriters to ensure all required documentation is complete and accurate. Additionally, Loan Associates may answer customer questions, verify information, and process paperwork to support timely loan approvals and disbursements.

What are the key skills and qualifications needed to thrive as a loan associate?

To thrive as a Loan Associate, you need a solid understanding of financial principles, loan processing procedures, and regulatory compliance, often supported by a degree in finance or a related field. Familiarity with loan origination software, credit analysis tools, and document management systems is commonly required. Strong attention to detail, customer service orientation, and effective communication skills help Loan Associates excel in client interactions and team environments. These skills and qualities are vital for ensuring accurate loan processing, regulatory adherence, and positive client experiences.

What are some common challenges faced by loan associates during the loan processing cycle?

Loan Associates often encounter challenges related to balancing multiple loan applications simultaneously while ensuring compliance with regulatory requirements. They must carefully verify documentation, communicate effectively with applicants, and coordinate with underwriters and loan officers to keep the process on track. Staying organized and adaptable is key, as changes in applicant circumstances or evolving lending guidelines can require prompt adjustments. Successfully managing these tasks helps ensure timely loan approvals and a positive borrower experience.

What is the difference between Loan Associate vs Mortgage Processor?

AspectLoan AssociateMortgage Processor
CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma; some roles may require mortgage-specific certifications
Work EnvironmentBank branches, credit unions, or financial institutionsMortgage companies, banks, or lending institutions
Job ResponsibilitiesAssisting clients, gathering documents, processing loan applicationsReviewing documents, verifying information, preparing files for approval
Industry UsageCommonly employed in retail banking and lendingPrimarily in mortgage lending and real estate finance

While both roles support the loan process, a Loan Associate typically handles client interactions and initial documentation, whereas a Mortgage Processor focuses on verifying and preparing mortgage files for approval. Understanding these differences can help job seekers identify the right position in the lending industry.

How much does a loan associate make?

A loan associate typically earns between $35,000 and $50,000 annually, depending on experience, location, and employer. Some positions may offer additional commissions or bonuses based on performance, and strong customer service skills are often required.

What are the most commonly searched types of Loan jobs in Utah?

The most popular types of Loan jobs in Utah are:

What cities in Utah are hiring for Loan Associate jobs?

Cities in Utah with the most Loan Associate job openings:

Loan Associate jobs near you
Infographic showing various Loan Associate job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Hybrid job distribution, with an average salary of $38,496 per year, or $18.5 per hour.

Customer Success Associate (Mortgage Loan Originator)

Trovy

Salt Lake City, UT • On-site

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

About Trovy

Trovy is building the financial home base for America's 86 million homeowners — the go-to platform for managing your home and accessing low-rate credit, because life is expensive and unpredictable. We believe your biggest asset should unlock your best financial options: bypass the myriad of expensive, rigid credit products and replace them with one simple, powerful solution built around your home equity. Backed by top-tier venture capital, Trovy is led by a team of proven fintech innovators on a mission to make homeownership and personal finances more manageable. Don't own a home without it.

Role Overview

As a Customer Success Associate, you'll be the primary point of contact for Trovy customers — guiding them through onboarding, answering questions about their HELOC, and making sure every customer feels supported from application to active use. This is a relationship-first role, not a sales role. You won't be chasing commissions — you'll be focused on delivering a genuinely great customer experience.

This role requires a mortgage loan originator (MLO) license. We welcome candidates who are newly licensed or have limited MLO experience — what matters most is your communication skills, attention to detail, and desire to grow in the mortgage and fintech space.

What You'll Do

  • Serve as a trusted resource for customers throughout the HELOC lifecycle — from application questions to draw activity and account management

  • Respond to inbound customer inquiries via phone, email, and chat in a timely and professional manner

  • Guide applicants through the onboarding process, including document collection, identity verification, and disclosure acknowledgment

  • Follow established operations processes with precision and consistency, and flag gaps or inefficiencies as you find them

  • Actively collaborate with the operations team to refine and improve workflows — you'll help build the playbook, not just follow it

  • Work closely with the product team to communicate customer feedback, identify friction points, and inform how the product evolves

  • Identify and escalate any compliance-sensitive customer issues to the appropriate team

  • Maintain accurate, well-organized records of customer interactions and loan activity in Trovy's systems

  • Stay current on Trovy's product features, state-specific requirements, and applicable lending regulations

What We're Looking For

  • Active MLO license in any state (NMLS registration required) — newly licensed candidates are encouraged to apply

  • Experience with Zendesk or a similar customer support platform is a plus

  • Strong written and verbal communication skills; you can explain complex financial concepts in plain language

  • Customer-first mindset with a genuine interest in helping people make smart decisions about their home equity

  • Comfort working in a fast-paced, startup environment where processes are still being built

  • Highly organized with strong attention to detail — you can follow compliance-sensitive procedures accurately and keep your work structured even when volume picks up

  • Process-oriented mindset with a bias toward improvement — you notice when something could work better and you say so

  • Collaborative by nature; you work well across teams and are comfortable contributing to product and operations conversations, not just customer-facing ones

  • Ability to work independently and manage multiple customer interactions simultaneously

  • Familiarity with mortgage or consumer lending basics is a plus, but not required beyond licensure

Compensation & Benefits

  • Compensation: Base Salary: $80,000 - $95,000 + Equity

  • Market Opportunity: Join a team tackling the $30T home equity market.

  • Early Impact: Help shape our operations from the ground up.

  • Ownership: Competitive salary, meaningful equity, and room to grow.

  • Success: No sales commissions; your success is measured by customer outcomes, not volume

  • Location: On-site. Salt Lake City, Utah

  • Benefits: 401K account, 100% company-paid dental, medical, vision and life insurance, flexible time off, and more.

Compensation Range: $80K - $95K