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Live In Teen Chat Jobs in Georgia (NOW HIRING)

OkWhen

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

... via chat, email, and video during business hours and live events. * Troubleshoot platform issues and escalate to technical or product teams when needed. * Maintain an in depth knowledge of our ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... via chat, email, and video during business hours and live events. * Troubleshoot platform issues and escalate to technical or product teams when needed. * Maintain an in depth knowledge of our ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... via chat, email, and video during business hours and live events. * Troubleshoot platform issues and escalate to technical or product teams when needed. * Maintain an in depth knowledge of our ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... via chat, email, and video during business hours and live events. * Troubleshoot platform issues and escalate to technical or product teams when needed. * Maintain an in depth knowledge of our ...

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide customer support via phone, live chat, and ticketing systems * Resolve technical and ... Associate degree in Business or related field * Proficiency with CRM software and helpdesk ...

Son's Automotive Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Participate in team & process development sessions - keeping positive relationships with teammates ...

Sons Auto Group

Automotive Call Center Representative

Mcdonough, GA · On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Participate in team & process development sessions - keeping positive relationships with teammates ...

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Participate in team & process development sessions - keeping positive relationships with teammates ...

Sons Auto Group

BDC Representative

Mcdonough, GA

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Participate in team & process development sessions - keeping positive relationships with teammates ...

Sons Auto Group

Automotive Call Center Representative

Mcdonough, GA · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Participate in team & process development sessions - keeping positive relationships with teammates ...

Sons Auto Group

Automotive Call Center Representative

Mcdonough, GA

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Participate in team & process development sessions - keeping positive relationships with teammates ...

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All JobsLive In Teen Chat JobsLive In Teen Chat Jobs in Georgia

Live In Teen Chat information

What are common challenges faced when working as a live in teen chat worker, and how can they be managed?

As a live-in youth counselor for teens, you may encounter challenges such as maintaining professional boundaries while building trust, addressing conflicts among residents, and managing emotional or behavioral crises. It's important to establish clear expectations, practice active listening, and collaborate closely with other staff members to provide consistent support. Regular training, open communication, and self-care strategies can help you navigate these challenges and create a positive, safe environment for the teens in your care.

What is a live in teen chat job?

Live In Teen Chat jobs typically involve moderating and facilitating online chat rooms or communities specifically designed for teenagers. These roles focus on creating a safe and supportive environment where teens can communicate, share experiences, and receive guidance on various topics. Moderators enforce rules, monitor conversations for inappropriate behavior, and sometimes provide resources or advice. It is important for those in this role to have strong communication skills, empathy, and an understanding of online safety standards.

What skills and qualifications are needed to thrive as a live in teen chat worker?

To thrive as a Live-In Youth Counselor, you need a background in psychology, social work, or a related field, often supported by relevant certifications and experience working with adolescents. Familiarity with case management software, crisis intervention tools, and mandatory reporting systems is typically required. Exceptional communication, patience, conflict resolution, and empathy are vital soft skills that help build trust and guide positive behavioral change. These skills and qualifications ensure the safety, well-being, and personal growth of the teens in your care, fostering a supportive environment.

What are popular job titles related to Live In Teen Chat jobs in Georgia?

For Live In Teen Chat jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Live In Teen Chat jobs in Georgia look for?

The top searched job categories for Live In Teen Chat jobs in Georgia are:

What cities in Georgia are hiring for Live In Teen Chat jobs?

Cities in Georgia with the most Live In Teen Chat job openings:

Live In Teen Chat jobs near you

Service Desk Agent/ IT Support in Alpharetta GA, 30005 - Onsite

Amicis Global

Alpharetta, GA • On-site

$20 - $21/hr

Contractor

Re-posted 27 days ago

Job description

Title: IT Support / Service Desk Agent
Location: Alpharetta, GA 30005 - Onsite 
Duration: 12 Months + Extensions 
 
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process. 
 
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience