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Live In Riot Games Support Jobs in Portage, MI (NOW HIRING)

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Video Game Design Tutor * Advanced Subject Mastery: Deep knowledge of game ...

... busy practice, supported by advanced practice providers and specialists. The position provides a competitive compensation package and the opportunity to live in a vibrant city with access to ...

LSAT Tutor

Kalamazoo, MI · Remote

$26 - $40/hr

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This remote position requires the individual to live in the state of Michigan with the ability to ... Provide technical support during the construction phase, including responding to RFIs, reviewing ...

This remote position requires the individual to live in the state of Michigan with the ability to ... Provide technical support during the construction phase, including responding to RFIs, reviewing ...

This remote position requires the individual to live in the state of Michigan with the ability to ... Provide technical support during the construction phase, including responding to RFIs, reviewing ...

Chess Tutor

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$18 - $40/hr

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Live In Riot Games Support information

See Portage, MI salary details

$9

$15

$19

How much do live in riot games support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for live in riot games support in Portage, MI is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $16.49 per hour, depending on experience, location, and employer.

What is a Live In Riot Games Support?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What cities near Portage, MI are hiring for Live In Riot Games Support jobs?

Cities near Portage, MI with the most Live In Riot Games Support job openings:

Infographic showing various Live In Riot Games Support job openings in Portage, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,802 per year, or $15.3 per hour.

Table Games Assistant Shift Manager

FireKeepers Casino Hotel

Battle Creek, MI • On-site

$57K/yr

Full-time

Medical, PTO

Posted yesterday

New


Firekeepers Casino rating

7.2

Company rating: 7.2 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

67th of 164 rated casinos


Job description

Description
Step into a workplace that's as exciting as it is rewarding!
FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan's Top Employers by Forbes, GlassDoor, and Michigan Works, we're proud to invest in our Team Members every step of the way.
Why join us?
  • Grow your career with development programs and opportunities to advance from within.
  • Comprehensive medical benefits, including exclusive access to the NOMI network, providing a "no copay" advantage.
  • Give back through Volunteer Time Off (VTO).
  • Generous PTO plan to recharge and reset.
  • Incentive programs that recognize your contributions.
  • Low-cost Team Member dining, provided by our award-winning culinary team.

SHIFTS AVAILABLE: Open availability required.
PAY: Starting at $57,512.00 annually, with opportunities for annual increases
SCOPE OF POSITION:
In the absence of the Shift Manager is responsible for the implementation of all operations of Table Games, in compliance with the company's policies and procedure, objectives, goals and gaming regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.
Implements and ensures compliance and directs Team Members in accordance with company policies, procedures and objectives.
Responsible for the efficient operation of all table games on a particular shift or responsible for supervising the operation of specified table games.
Promotes positive guest relations.
Maintains the highest quality standards in all areas of guest service and hospitality and developing players.
Maintains knowledge of local jurisdiction gaming laws (Tribal, federal, state, etc.) and associated regulations as well as the company's internal controls, policies and procedures.
Coaches Team Members in their span of control to maintain and improve on expected levels of performance, promotion and productivity by using positive motivation.
Initiates and maintains communication with Team Members, Table Games management, and other departments in facilitating the flow of information throughout the company.
Ensures optimal operational efficiency with continual contact and walk-through observation of all areas of responsibility.
Regularly reviews and evaluates Table Games departmental performance, working through Table Games Management to take appropriate steps in resolving unsatisfactory results or conditions.
Maintains the highest level of confidentiality.
Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
Outstanding example of and a credit to FireKeepers Casino Hotel.
SUPERVISORY RESPONSIBILITIES:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include maintaining sufficient staffing levels; interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.
MINIMUM REQUIRED QUALIFICATIONS:
An applicant's education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate's education, training and competencies through the interview process, testing and methods.
The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:
I can perform the essential functions of this job without accommodations
I can do this job with accommodations *supporting documentation will be required as pursuant to Tribal Code*
Proficiency in both written and verbal English communication is required.
Five years' experience in Table Games, including one year supervisory experience at the Pit Manager level. Strong organizational and interpersonal skills.
GENERAL OR PREFERRED QUALIFICATIONS
College degree.
Successful completion of any of the FireKeepers Casino Hotel Training programs. WEEA Certified.
PHYSICAL & ENVIRONMENTAL DEMANDS:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business.
INDIAN PREFERENCE
Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.
FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.

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