ZipRecruiter

Log In

1

Live In Phone Representative Jobs in Texas (NOW HIRING)

Embark Care

Live In Caregivers

Farmersville, TX

$160 - $176/day

Live-In Caregiver Job Type: Full-Time Pay Rate: $160-$176/Daily Locations of Rotations Available ... Since we are looking for caregivers who can start ASAP you may also call for an over the phone pre ...

New

Embark Care

Live In Caregiver

Farmersville, TX

$1.2K/wk

Embark Care is looking to hire immediately for a live-in Caregiver. Client is located in Collin ... for an over the phone screening as we are looking for TWO caregivers to fill this position ...

New

Embark Care

Caregivers Wood County Live In

Yantis, TX

$176 - $180/day

Live-In Caregiver Job Type: Full-Time Pay Rate: $176/day Locations of Rotations Available: Yantis ... Since we are looking for caregivers who can start ASAP you may also call for an over the phone pre ...

Embark Care

Caregivers Live In Collin CO

Farmersville, TX · On-site

$160 - $168/day

Live-In Caregiver Job Type: Full-Time Pay Rate: $160/day Locations of Rotations Available ... Since we are looking for caregivers who can start ASAP you may also call for an over the phone pre ...

Manchester Care Homes

Caregiver Live-In (Dallas)

Dallas, TX · On-site

$13 - $16.50/hr

Caregiver Live-In Caregivers (24hr - On-site care) About Manchester Care Homes Manchester Care ... Properly and promptly answer House phone with professional Manchester Care Home greeting. * Ability ...

HOUSTON SYMPHONY SOCIETY

Patron Services Rep

Houston, TX · On-site

$13/hr

Act as phone representative in taking inbound calls from Symphony patrons. * Uphold and embody the Symphony's customer service mission through proactively offering superior service, personalized care ...

HOUSTON SYMPHONY SOCIETY

Patron Services Rep

Houston, TX · On-site

$13 - $15/hr

Act as phone representative in taking inbound calls from Symphony patrons. * Uphold and embody the Symphony's customer service mission through proactively offering superior service, personalized care ...

HOUSTON SYMPHONY SOCIETY

Patron Services Rep

Houston, TX · On-site

$13 - $15/hr

Act as phone representative in taking inbound calls from Symphony patrons. * Uphold and embody the Symphony's customer service mission through proactively offering superior service, personalized care ...

next page

Showing results 1-20

All JobsLive In Phone Representative JobsLive In Phone Representative Jobs in Texas

Live In Phone Representative information

What is the difference between Live In Phone Representative vs Customer Service Agent?

AspectLive In Phone RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, often living on-site or nearbyCall centers, offices, or remote
Industry UsageTelecommunications, hospitality, or remote supportRetail, tech, or service industries
Search IntentJobs with live-in accommodation and phone supportCustomer support roles

Live In Phone Representatives typically work remotely with live-in arrangements, focusing on phone-based customer support. Customer Service Agents usually work in call centers or offices, handling customer inquiries without live-in requirements. Both roles require strong communication skills and similar credentials, but differ mainly in work environment and accommodation needs.

What are the most commonly searched types of Phone Representative jobs in Texas?

The most popular types of Phone Representative jobs in Texas are:

Live In Phone Representative jobs near you

Phone Representative

Coastal Community Federal Credit Union

Galveston, TX • On-site

Full-time

Re-posted 24 days ago

Job description

Description:

***This is not a remote position***

As the Phone Representative, you will be responsible for providing high-quality service and support to members and potential members through various communication channels, primarily telephone. You will handle inquiries, resolve issues, process transactions, and identify opportunities to promote credit union products and services. This position requires a strong focus on member satisfaction, effective communication, and adherence to credit union policies and procedures.

Requirements:

Key Responsibilities:

· Respond to a high volume of incoming calls, emails, and chat messages from members.

· Provide accurate and satisfactory answers to member requests and resolve concerns efficiently.

· Assist members with a wide range of requests, including: Account information (balances, transactions, statements); Loan and deposit services; credit, debit and ATM card services; transfers, payments and other transactions; troubleshooting digital services (online banking, mobile app)

· De-escalate situations involving dissatisfied members, providing patient assistance and support.

· Identify member needs and proactively cross-sell appropriate credit union products and services.

· Maintain accurate member account information and ensure data integrity.

· Follow all credit union policies, procedures, and regulatory requirements, including confidentiality and security protocols.

· Collaborate with other departments to resolve complex member issues.

· Participate in training and professional development activities to enhance knowledge and skills.

Qualifications:

· High School diploma or GED equivalent.

· 1 -3 years of similar or related experience, preferably in a call center or customer service role within a financial institution.

· Thorough knowledge of credit union policies, procedures, products, and services.

· Excellent verbal and written communication skills.

· Strong interpersonal skills, including active listening, empathy, and the ability to build rapport with members.

· Proven ability to handle difficult or stressful situations with a calm and professional demeanor.

· Strong computer skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook).

· Detail-oriented with accurate data entry skills.

· Ability to work independently and as part of a team in a fast-paced environment.

· Adaptability to changing workloads and evolving credit union products and services.

· May require non-traditional business hours, including Saturdays or evenings.


Physical demands

· The employee is regularly required to sit, talk, and hear.

· May be required to stand, walk, use hands and fingers, reach with arms, stoop, kneel, and crouch.

· Occasional lifting and/or moving of up to 10-15 pounds may be required.

· Specific vision requirements include close vision and the ability to adjust focus.


Preferred Skills & Traits:

· Bilingual (English/Spanish) is a plus.

· Passion for helping members