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Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

The Personal Care Medication Aide (MPCA) provides hands-on personal care assistance and supports safe medication administration to older adults and/or residents with disabilities in a nonprofit senior/supportive housing setting. Working under the direction and delegation of a Clinical Coordinator, the MPCA assists residents with daily routines while promoting dignity, independence, and health. The MPCA follows individualized care plans, medication administration policies, and all applicable regulations.

This is a full-time, onsite role (5) days a week.

Responsibilities will include:

• Assist with self-administration of routine medications as permitted by state regulations and organizational policy (e.g., oral, topical, inhalers, eye/ear drops—based on authorization).
• Follow the“rights”of medication administration (right resident, medication, dose, route, time, documentation) and infection control practices.
• Support pharmacy coordination tasks as assigned (e.g., medication deliveries, refills, communication of shortages), consistent with role limits.
• Observe and report changes in resident condition (vitals if trained/assigned, cognition, mood, gait, skin integrity, appetite, pain, safety risks).
• Respond to urgent situations per protocol and escalate to the Medication Coordinator as appropriate.
• Prepare medication administration area; verify medication orders/MAR; check expiration dates; store medications securely per policy.
• May assist residents with bathing/showering, toileting/incontinence care, dressing/grooming, and oral hygiene while maintaining privacy and dignity.
• Help with eating/feeding as needed, following diet orders and safety guidelines (e.g., aspiration precautions if applicable).

• Complete service notes, shift logs, incident reports, and care documentation accurately and on time.
• Follow confidentiality (HIPAA/PHI where applicable), professional boundaries, and resident rights.

Required Skills / Abilities

• Demonstrated ability to provide respectful, hands-on personal care and to support medication processes safely.
• Knowledge of infection control, universal precautions, and safe body mechanics.
• Ability to follow written medication orders/MAR and organizational policies with strong attention to detail.
• Ability to recognize and promptly report adverse reactions, changes in condition, or medication discrepancies.
• Strong communication skills, sound judgment, and ability to stay calm in urgent situations.
• Basic computer/mobile technology skills for documentation and timekeeping.
• Ability to follow written care plans and verbal instructions accurately.
• ProficientEnglish communication skills (verbal and written) sufficient for care documentation; bilingual skills a plus based on resident needs.

Education & Experience

• High school diploma or GED required(or preferred based on program requirements).
• Required: Successful completion of a state-approved Medication Aide / Medication Administration training program and demonstrated competency evaluation.
• Highly preferred (for personal care duties): PCA and/or HHA certification or completion of an approved personal care training program.
• CPR/First Aid certification required or ability to obtain within a specified timeframe.
• Minimum 2years' experience providing personal care and/or medication assistance to older adults or individuals with disabilities preferred (home care, assisted living, supportive housing, SNF, etc.).

Physical Requirements

• Primarily on-site in resident apartments and common areas; may require walking/standing for extended periods.
• Must be able to assist with transfers and mobility support; ability to lift/push/pull per job needs (often up to 35–50lbs. with proper techniques/equipment).
• May be exposed to bodily fluids; must follow PPE and universal precautions.
• Schedule may include evenings, weekends, and holidays depending on resident needs.

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off include 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.