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Live In Aerospace Customer Service Jobs in Kansas

Customer Service Rep

Wichita, KS · On-site

$14.25 - $19.50/hr

Requirements High School Diploma or GED equivalent with 2+ years of experience in a customer service role in aerospace manufacturing Experience in a fast-paced manufacturing environment, familiarity ...

Customer Service Rep

Wichita, KS · On-site

$14.25 - $19.50/hr

Requirements • High School Diploma or GED equivalent with 2+ years of experience in a customer service role in aerospace manufacturing • Experience in a fast-paced manufacturing environment ...

PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Relations Agent, in Wichita, KS. Ensures that the company provides the highest quality services during selected customer visits, exhibit ...

Aerospace Quality Engineer

Olathe, KS · On-site

$85K - $105K/yr

Support customer source inspections by preparing comprehensive documentation packages and ... About Actalent Actalent is a global leader in engineering and sciences services and talent ...

Ascent Aerospace - Inspiring the next generation of flight! Ascent Aerospace is a world-renowned ... Able to work at the company or customer facilities, in excess of eight hours per day or 40 hours ...

... in ensuring the financial viability and success of our aerospace endeavor. Essential Duties and Responsibilities: Function as liaison between internal and external customers, ensuring clear ...

... in ensuring the financial viability and success of our aerospace endeavor. Essential Duties and Responsibilities: • Function as liaison between internal and external customers, ensuring clear ...

Field Service Engineer

Wichita, KS · On-site

$80 - $110/hr

Ascent Aerospace is a world-renowned, single-source provider of production and automated assembly ... Able to work at the company or customer facilities, in excess of eight hours per day or 40 hours ...

Customer Service Specialist

Kansas City, KS · On-site

$16.50 - $21.75/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... live in and serve. Hear from our current employees and discover the people behind Ferrellgas:

Customer Service Specialist

Kansas City, KS · On-site

$16.50 - $21.75/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... live in and serve. Hear from our current employees and discover the people behind Ferrellgas:

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Live In Aerospace Customer Service information

What is the difference between Live In Aerospace Customer Service vs Aerospace Customer Service?

AspectLive In Aerospace Customer ServiceAerospace Customer Service
Work EnvironmentOn-site, often in aerospace facilities or customer locations, with housing providedOffice or call center, typically during regular business hours
CredentialsCustomer service experience, aerospace knowledge preferred, sometimes certifications in aviationCustomer service skills, aerospace familiarity beneficial, no specific certifications required
Employer & Industry UsageAirlines, aerospace manufacturers, and service providers offering live-in rolesAirlines, aerospace companies, and support centers with standard customer service roles

Live In Aerospace Customer Service involves on-site roles with housing, often in aerospace facilities, requiring specific certifications or experience. Aerospace Customer Service typically refers to office-based roles providing support without housing. The main difference lies in the work environment and living arrangements, with live-in roles offering immersive, on-site experiences.

What cities in Kansas are hiring for Live In Aerospace Customer Service jobs?

Cities in Kansas with the most Live In Aerospace Customer Service job openings:

Customer Service Rep

Omni Aerospace Inc

Wichita, KS • On-site

$14.25 - $19.50/hr

Full-time

Posted 11 days ago


Job description

Description

Assist customers with request for quote status, provide assistance to external and internal customers relating to past and/or planned shipments, pricings, schedules, and invoicing problems.  


Requirements

  Responds to inbound calls from customers checking on status details of current and/or past orders. Responsible for documentation of customer account information on assigned customers. Document account details regarding P.O. requirements, shipments, packaging, price approvals, certification, delivery requirements, etc. 

Provide details to internal customers within the organization for Request for Quote, technical and engineering details on job scopes and special needs for a timely response to the customer. 

Communicate to the various internal departments on customer concerns, order status and key customer contacts, utilize ERP system and all available programs for order entry, reports, and inquiries that will provide customer details for answering customers inquiries or concerns

Cultivate positive customer relationships, promptly addressing customer requests while balancing them with company resources. 

Be knowledgeable with shop practices and inventory requirements. Be familiar with customer part numbers. 

Coordinate rail action and expedite request across production departments, CS, SC, Planning and Scheduling. 

Interface daily with Planning to ensure jobs are planned and provide assistance as needed.  

Track all customer revision changes requiring quotes, cancellation charges, coordinating First Articles.

Coordinate RFQ's, Long Term Pricing Agreements that are routed directly through Customer Service to Business Develop; Follow status and customer RFQ dates for contract negotiation, 

Act as a subject matter expert for customer contractual requirements, maintaining and updating milestone plans for customer requests.  

Act as the primary liaison between the company and customers, leading challenge request assessments and status meetings for start-up projects. 

Track and report daily activities, process purchase orders for calibration, and coordinate RMAs with QA Manager and customers. Coordinate customer late/early hits with Customer. 

Prepare weekly ship lists for min/max customers.  Coordinate hot/ship shorts for customers. 

Partner with accounting to ensure proper costing of jobs

Perform additional other duties as assigned. 

Requirements

High School Diploma or GED equivalent with 2+ years of experience in a  customer service role in aerospace manufacturing  

Experience in a fast-paced manufacturing environment, familiarity with production processes. 

Excellent representation of the company with a high level of professionalism.

Strong organizational skills, ability to multitask, and keen attention to detail 

Must be well-organized, be able to multi-task and have a high level of attention to detail. 

Must be able to work under pressure when dictated by customer needs.

Capacity to work under pressure in response to customer demands

Customer service-oriented mindset, aligned with the business goals

Ability to handle confidential information with discretion and maintain utmost confidentiality.