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Live Chat Jobs in Bennington, VT (NOW HIRING)

Beacon Bank

Call Center Representative

Pittsfield, MA · On-site

$17.75 - $22.25/hr

Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and ...

Berkshire Bank

Call Center Representative

Pittsfield, MA · On-site

$20 - $28.90/hr

Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and ...

Berkshire Bank

Call Center Representative

Pittsfield, MA · On-site

$20 - $28.90/hr

Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and ...

Berkshire Bank

Call Center Representative

Pittsfield, MA · On-site

$20 - $28.90/hr

Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and ...

Berkshire Bank

Call Center Representative

Pittsfield, MA · On-site

$20 - $28.90/hr

Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and ...

Berkshire Bank

Call Center Representative

Pittsfield, MA · On-site

$20 - $28.90/hr

Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and ...

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Showing results 1-20

All JobsLive Chat JobsLive Chat Jobs in Bennington, VT

Live Chat information

See Bennington, VT salary details

$22.7K

$57.4K

$83.4K

How much do live chat jobs pay per year?

As of Aug 29, 2026, the average yearly pay for live chat in Bennington, VT is $57,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $82,900.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Bennington, VT?

The most popular types of Live Chat jobs in Bennington, VT are:

What are popular job titles related to Live Chat jobs in Bennington, VT?

For Live Chat jobs in Bennington, VT, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Bennington, VT look for?

The top searched job categories for Live Chat jobs in Bennington, VT are:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Bennington, VT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $57,379 per year, or $27.6 per hour.

Customer Care Representative

Ballston Spa, NY • On-site

Mangino Buick GMC
11 - 50 employees
Learn more about Mangino Buick GMCexternal

$40K - $55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 hours ago

Job description

Attention all Customer Service Experts!
Mangino Buick GMC are currently looking to expand their Business Development Department with a new Customer Care Representative. This position will be our valued customer's initial point of contact, skillfully connecting their needs with our top-notch goods and services. You can influence a client's journey with us with each phone call, email, or chat. Come along with us as we lead the road to unmatched client experiences!
Responsibilities:

  • Answer inbound customer calls and establish follow-up with appointments.
  • Make outbound customer calls to generate dealership traffic and new business.
  • Respond quickly to internet, phone, and live chat inquiries using e-mail, scripts, and templates.
  • Provide customers with initial information and escalate them to the appropriate dealership resources for further information.
  • Follow up with leads that may not be ready to make an appointment or that resulted in a no-show.
  • Participate in all team and process-development sessions.
  • Maintain positive relationships with BDC teammates, sales teams, service teams, and dealership management.
  • Utilize company systems daily (CRM, DMS, etc.).
  • Keep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Complete any required forms, prepare change of address records, or update customer information using computers.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Crosstrain in both sales and service departments as needed.
  • Contact customers to respond to inquiries or to notify them of sales and service information.
  • All other work-related duties as assigned.
Requirements:
  • Dealership BDC experience preferred
  • Experience with VIN solutions and CDK preferred
Benefits:
  • Health Insurance - Multiple Plan Options
  • Dental Insurance
  • Vision Insurance
  • Health Spiff Paid to Employees who opt out of Health Insurance
  • 401k retirement
  • Paid Sick Leave
  • Paid Time Off
  • Paid Holidays
  • Company Paid Long-Term Disability Insurance
  • Company Paid Life Insurance
  • Optional Voluntary Life Insurance
  • Optional Aflac Supplemental Insurance
Pay:
  • $40,000-$55,000/year
  • Base Pay plus monthly commission

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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