$16.25 - $22/hr
The 3M Helps Group is a Triage Center which combines the Product Information Center (PIC), 3M.com ... Duties may include live chat and internet response system (email). Attends training sessions, group ...
$16.25 - $22/hr
The 3M Helps Group is a Triage Center which combines the Product Information Center (PIC), 3M.com ... Duties may include live chat and internet response system (email). Attends training sessions, group ...
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance. #ZR
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance. #ZR
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance.
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance.
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance. #ZR
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance. #ZR
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance. #ZR
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance. #ZR
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance.
Quick apply
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... com for assistance.
... com with a quick note about your sports card knowledge, favorite products or teams, any live ... Keep chat engaged with sports discussion, hobby insight, giveaways, and buyer interaction.
Quick apply
... com with a quick note about your sports card knowledge, favorite products or teams, any live ... Keep chat engaged with sports discussion, hobby insight, giveaways, and buyer interaction.
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... If you require disability resources to submit your application, please email jobs@merchology.com ...
Quick apply
Plymouth, MN · On-site
$21 - $27.50/hr
... and live chat * Communicate with customers to qualify leads, identify project details, and route ... If you require disability resources to submit your application, please email jobs@merchology.com ...
Minneapolis, MN · On-site
$50 - $51/hr
... com with a quick introduction describing your sports card knowledge, favorite products or teams ... Engage the chat nonstop by welcoming buyers, answering questions, and building excitement. * React ...
Quick apply
Minneapolis, MN · On-site
$50 - $51/hr
... com with a quick introduction describing your sports card knowledge, favorite products or teams ... Engage the chat nonstop by welcoming buyers, answering questions, and building excitement. * React ...
... com with a quick introduction about your sports card background, hosting style, any live streaming ... Welcome buyers, engage the chat, answer questions, and create memorable moments that viewers want ...
Quick apply
... com with a quick introduction about your sports card background, hosting style, any live streaming ... Welcome buyers, engage the chat, answer questions, and create memorable moments that viewers want ...
Saint Cloud, MN · Remote
$70 - $80/hr
Provide go-live and rollout support. * Support users on new applications, modules, and ... Ankush@neuralssinc.com
Quick apply
Saint Cloud, MN · Remote
$70 - $80/hr
Provide go-live and rollout support. * Support users on new applications, modules, and ... Ankush@neuralssinc.com
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. A ...
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. A ...
Madison, MN · On-site
$20/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. A ...
Madison, MN · On-site
$20/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. A ...
Barrett, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Barrett, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Hoffman, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Hoffman, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Barry, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Barry, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Kensington, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Kensington, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Alberta, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Alberta, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Farwell, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Farwell, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Herman, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
Herman, MN · On-site
$25/hr
... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ...
$16.25 - $22/hr
Full-time
Re-posted 14 days ago
Thanks & Regards
Nandha
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355
PH : 661 367 8000 x 304
Customer Service Representative - Job Description
High Volume Inbound Support Line
Hours of Operations 8:00am - 5pm Monday-Friday (No weekends)
Location: Maplewood, Minnesota
Mission: Create a positive, memorable customer experience during every customer interaction by researching inquiries and determining the best resource to resolve the issue.
The 3M Helps Group is a Triage Center which combines the Product Information Center (PIC), 3M.com Support and Corporate Switchboard agents. The main function of 3M Helps is to route phone calls, emails and live chats to the person or division that can best assist the inquirer. Combined, these teams average over 6000 customer contacts per week.
Agents may handle up to 80-90 inbound calls per shift supporting all of 3M's Divisions and their products and services. These calls include, but are not limited to, product inquiries and recommendations, technical and customer support issues, 'where to buy', pricing, complaints and non-product specific questions which can be about anything that 3M may be involved with (sponsorships, donations, company history, etc.). Agents utilize appropriate resources, systems, tools and databases to research customer inquiries. Accurately captures required customer information and issues. Documents the details of the inquiry using appropriate applications in an expedient and timely manner. Transfers callers to the appropriate Division/Individual. When appropriate, resolve issues on First Call basis.
Duties may include live chat and internet response system (email).
Attends training sessions, group meetings, and participates in team training that enhances the quality and efficiency of service delivery. Develops a working knowledge of products, technologies, corporate programs and services.
Requirements:
- Excellent written and verbal communication
- Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)
- Types minimum 35 wpm, prefer 45wpm+
- 1 year, or more Customer Service experience in a call center
- Ability to Multi-task
- Adaptability: Take on new tasks on short notice
- Ability to navigate multiple applications and systems
Preferred:
- Two+ years of heavy inbound call volume (70+ calls per day) call center experience
- Experience with live chat and internet response system (email).
Internet Explorer, Outlook, Google, Microsoft Office Suite
Immediate interview
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
It services
201 - 500 Employees
Valencia, CA, US
2003
