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Live Chat Assistant Jobs in Arizona (NOW HIRING)

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

Associates will assist customers with basic hardware troubleshooting, software navigation, account ... What You'll Do Provide customer support and technical support via phone, live chat, and ...

Zippertubing

Customer Operations Coordinator

Chandler, AZ · On-site

$17.75 - $23.25/hr

Serve as the primary point of contact for customer inquiries via phone, email, live chat, and in ... Communicate changes and priorities across departments. * Assist with government solicitations and ...

MBK Senior Living

Director of Sales

Scottsdale, AZ · On-site

$32 - $35/hr

... Sales Assistant, 24/7 live chat, A Place for Mom, Caring.com) and enters all completed sales activities and detailed notes within the CRM in real-time. • Director of Sales utilizes specific MBK ...

Mbk

$35/hr

... Sales Assistant, 24/7 live chat, A Place for Mom, Caring.com) and enters all completed sales activities and detailed notes within the CRM in real-time. Director of Sales utilizes specific MBK ...

MBK Real Estate LLC

Director of Sales

Scottsdale, AZ · On-site

$66 - $73/hr

... Sales Assistant, 24/7 live chat, A Place for Mom, Caring.com) and enters all completed sales activities and detailed notes within the CRM in real-time. • Director of Sales utilizes specific MBK ...

New

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Familiarity with encryption and security tools and triaging within this environment. Assist ...

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Live Chat Assistant information

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

How much do live chat assistants get paid?

Live chat assistants typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with specialized skills or industry knowledge.

How to become a live chat assistant?

To become a live chat assistant, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software. Many employers require a high school diploma or equivalent, and some prefer prior experience in customer support or online communication. Training is often provided on the job to familiarize new assistants with company-specific tools and protocols.

What are the most commonly searched types of Live Chat jobs in Arizona?

The most popular types of Live Chat jobs in Arizona are:

What are popular job titles related to Live Chat Assistant jobs in Arizona?

For Live Chat Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Live Chat Assistant jobs in Arizona look for?

The top searched job categories for Live Chat Assistant jobs in Arizona are:

Live Chat Assistant jobs near you
Infographic showing various Live Chat Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Pre-owned Automotive Sales Representative

Chapman Tucson Market

Tucson, AZ

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Chapman Automotive is looking for Pre-Owned Sales Representatives to join our team at Chapman 22nd St. Value Center, where we specialize in quality pre-owned vehicle sales. This is a great opportunity to join our new Value Center a become a part of a new dealership. In this role, you are the link between the buyer and their future vehicle. You assist the customer with questions about prospective vehicles, and their ability to purchase. Learning about all of the newest vehicles and technologies on the market is necessary.  We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

What We Offer:

  • Competitive Compensation!
  • Professional Development: Access ongoing training and growth opportunities to advance your career.
  • Supportive Team Environment: Join a collaborative team where your contributions are valued.
  • Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
  • Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

  • Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
  • Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
  • Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
  • Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
  • Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
  • 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
  • Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

  • Utilize CRM tracking system daily
  • Respond quickly to internet, phone and live chat inquiries using email, phone and texting in a professional manner
  • Generate sales appointments by means of proactive outbound prospecting and lead activity management
  • Handle incoming phone leads  
  • Present initial financing options based on customer needs
  • Check email frequently and respond to inquiries in a timely manner
  • Follow up with leads that are not ready to make an appointment or are a no-show
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Deliver inquiries/messages intended for other sales personnel and departments promptly

Desired Qualifications and Experience:

  • Automotive industry experience a plus but not required
  • Pre-owned vehicle experience a plus but not required
  • Available to work flexible hours & weekends
  • Team player attitude
  • Must have strong work ethic
  • Ability to hit sales quotas and closing percentages
  • Outgoing and friendly, especially while handling objections
  • Strong interpersonal skills, in-person and over the phone
  • Persuasive and able to overcome customer objections during the sales process
  • Focuses on the customer’s needs to enhance dealership and personal sales
  • Eager to learn dealership best practices and advance customer service skills
  • Strong verbal and written communication skills a MUST
  • Proficiency with CRM and Outlook a plus
  • Must have a clean driving record and valid driver’s license 
  • Must pass a pre-employment background check and drug screening

Apply